Recently stayed at this hotel, and right from the start the service at check-in was excellent. Brian at the front desk was not only helpful, patient, understanding, but went the extra mile and a half (set the tone and mood for our trip). The staff from every department was great for the 3 days we were there. The property has... More

As locals, it's one of our favorite walks out to the beach! You may also take the tram but we love the exercise. It's approximately 1.5 miles one way, lots of sun and shade w/ nice mangrove and trees. You walk over a small bridge with a great view of the inland water. You arrive at their cozy beach boardwalk... More

I would not recommend this hotel to anyone. They upgraded us to a Suite for our Anniversary. Great. Then they gave us a free bottle of champaigne and chocolate covered strawberries. Great. We go out, have a great time. Come back, go to sleep. Wake in the am to find MAKEUP all in the bed. My wife does not wear... More

The staff was friendly and caring, the food very, very good and the hotel exceptionally clean and comfortable. Very quiet rooms and the bedding is top notch. There is a free shuttle that takes you to the beach. There is great shopping in walking distance and the location is very close to all the amenities in Naples. Will definitely go... More

Hotel exceeded my expectation. Rooms need a little more touch but was still very nice. it just looked boring, not as fancy and bright like the lobby area. I would definetly reccomend. fyi.. this hotel is not on beach, you have to take a trolley which is about.6 mile.. nice walk but was expecting to be on beach.

Our stay 5/30-6/2/2013. Huge, mostly spotless, 6th floor suite. Beautiful Gulf views, 1 & 1/2 baths, walk-in closets, jet tub, outfitted kitchen. 3 sets of double doors leading to breezy balcony w/comfy furniture facing the Gulf. Room was COOL when we checked in, which was refreshing. Two AC units in our suite, so we stayed comfy and cool even in... More

You can tell this was a quality property and it is still trying. Driving up you are made to feel like it's a premium property with the bellhops and valets waiting in the roundabout. The lobby is nice enough, too. But upon closer inspection of the exterior bungalows, the entrance to the hotel and the lobby, this hotel is in... More

We stayed at the Waldorf for our family vacation! The hotel met all of our expectations. We have a 3 & 1 year old & they loved the beach & the pool was beautiful. We received wonderful service throughout the property. We frequently ate lunch at the beach cafe & John served us. He was so friendly and accommodating. The... More

This is my first time using Trip Advisor. I was led to this site by the front desk staff. I asked where I could write a review due to all the spectacular service I received during my trip with my family Memorial Day Weekend. First off let me say, the resort is gorgeous (Landscape when you pull in) Excellent location... More