We lived in Naples for years, and before that visited a lot. When visiting, we would always stay at beachfront hotels with a lot of amenities. We recently moved from Naples, however, and needed a place to stay a few days before the van was loaded and the day after. Based on the usually predictable good, clean offerings and breakfast... More

We didn't book early, The Hilton down the road are full. So We ended up in this hotel which was more expensive than the nice Hilton. The front door looked old. The building has low ceilings, I could touch it in the hallway.(I'm only 5'4"). The breakfest was below average, not so good eggs. The maid services was very slow,... More

When I walked in I thought the hotel was closed as it is a total building site. Basically wires everywhere, stripped walls and carpets. Very off putting. However it was still open!! Rooms upstairs are ok shame toilet was dirty. I was too tired to complain and did not fancy going into the building site again!! More

Lobby and first floor guest room are under construction. Access to hotel through side doors only. B'fast served in guest rooms since lobby is blocked off. Almost spilled my coffee on someone when I was bumped from behind in small, cramped quarters. Lightbulbs in guest rooms are fluorescent making the room uncomfortable and uninviting. Comforter was old and lumpy like... More

Dana was terific in dealing with my unfortunate situation.I was supposed to check in on fri. couldn't because a medical situation arose with my wife. She expressed deep concern and was very accomodating. The next day we were able to check in and we continued to receive outstanding customer service with that million dollar smile. Keep up that wonderful way... More

This is a hotel that takes care of details. Tons of pillows on the bed, a shower with great water pressure, 24 hour coffee and front desk help. The staff is helpful and happy to be there. I was in town twice for sad affairs: funerals. This hotel was the good part of both trips. When you see all of... More

I just checked in this evening after leaving the Courtyard next door due to it being downright gross. This hotel is fantastic!! Everything is recently renovated, clean, well-lit, and comfortable. The staff is super nice. Nothing bad to say!! More

very nice, dana at the front desk and donald are both lovely and very helpful, another two not so helpful, we asked to change some coins into notes from one lady at the desk and her response was 'i guess', like as if we were hassling her, we were told when we checked in that there were no rooms on... More

We stayed at this hotel as a family of four: the room was large enough, very comfortable beds and perfectly clean The free breakfast was really good, with plenty of choice More