This was a terrible hotel! I cannot believe it was rated as a four star. My family will NEVER stay here again. The a/c was super loud and woke us up every time it would turn on. The walls are paper thin, you can hear everything and anyone who walked up and down the hallways. Our bathroom was disgusting, hairs... More

I stayed at this hotel for 4 nights for a trade show at the Orlando Conference Center. The positive points about this hotel are that the staff was helpful and the rooms are of decent size and quality. The hotel restaurant, though not fancy, has a nice menu and the food is pretty good. The weaker points are that it's... More

I have stayed here many times and I am never disappointed, but always delighted. It is impressive that the staff is always friendly, the food and service superb and the property is beautiful and well-maintained. I can't wait to visit again! Charlotte Matza/PA

Very good stay at this hotel, nice room, big enough for our family of 5. Clean rooms, close to park, and downtown area, lots of restaurants in the area, and lots of traffic around as well.. overall excellent stay and priced well.

I stayed at the Sheraton Lake Buena Vista last weekend for an event I was attending and it was an amazing experience. From the moment I checked in the staff was welcoming and helpful. I arrived at 11:30 am and they were able to still check me into my room as soon as I arrived. I was there for 4... More

We were in town for my grandsons graduation there were 14 of use staying at the hotel.The rooms where clean smelled good .The people who worked there were so friendly .Cody my bartender out by the pool was wonderful knows how to make a good drink was fun to talk to all of us enjoyed him .The food at the... More

I usually start by saying I am going to keep things short but then minutes later I have written a book! So in my true fashion here it is… CHECK IN – No problems. Quick and easy. I was asked did I make any previous room preferences. I said no. Please note, if you are asked this you may want... More

My family arrived to the hotel on June 2 to an event that was not suitable for my children. we booked through Priceline and were told there was not much they could do because it was a Priceline room. Long story short, the manager, Sean, extended himself to have us moved to another location. Sean provided the quality of service... More

My family stayed one night in this hotel as part of a short trip to the Magic Kingdom. The one major negative for us was that rooms had outdoor access versus interior hallway access which didn't feel as safe though the overall area is ok. We were upgraded to a junior suite which was a nice perk. The room was... More