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Sheraton Lake Buena Vista Resort

4.0 of 5
12205 South Apopka Vineland Road, Orlando, FL 32836
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Sheraton Lake Buena Vista Resort
Ranked #153 of 329 hotels in Orlando
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333 reviews from our community

Traveller rating
    92
    144
    69
    19
    9
See reviews for
Families
161
 
Couples
65
 
Solo
6
 
Business
41
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

We've stayed here a few times now on trips to Orlando (which is a quick weekend trip for us), first as a couple and later as a family. We have come back because we liked the convenient location and found the hotel generally good. However in the past year I think that this hotel's maintenance has gotten worse and we... More

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Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 16 June 2013 NEW

This was a terrible hotel! I cannot believe it was rated as a four star. My family will NEVER stay here again. The a/c was super loud and woke us up every time it would turn on. The walls are paper thin, you can hear everything and anyone who walked up and down the hallways. Our bathroom was disgusting, hairs... More

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Los Angeles, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

I stayed at this hotel for 4 nights for a trade show at the Orlando Conference Center. The positive points about this hotel are that the staff was helpful and the rooms are of decent size and quality. The hotel restaurant, though not fancy, has a nice menu and the food is pretty good. The weaker points are that it's... More

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Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed 11 June 2013 NEW

I have stayed here many times and I am never disappointed, but always delighted. It is impressive that the staff is always friendly, the food and service superb and the property is beautiful and well-maintained. I can't wait to visit again! Charlotte Matza/PA

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Sunrise, Florida
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 June 2013 via mobile

Very good stay at this hotel, nice room, big enough for our family of 5. Clean rooms, close to park, and downtown area, lots of restaurants in the area, and lots of traffic around as well.. overall excellent stay and priced well.

Was this review helpful? Yes 1
Akron, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 June 2013

I stayed at the Sheraton Lake Buena Vista last weekend for an event I was attending and it was an amazing experience. From the moment I checked in the staff was welcoming and helpful. I arrived at 11:30 am and they were able to still check me into my room as soon as I arrived. I was there for 4... More

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 June 2013

We were in town for my grandsons graduation there were 14 of use staying at the hotel.The rooms where clean smelled good .The people who worked there were so friendly .Cody my bartender out by the pool was wonderful knows how to make a good drink was fun to talk to all of us enjoyed him .The food at the... More

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Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review
8 June 2013

Dear Mary Lou P, Thank you for the fantastic review on Tripadvisor. We truly appreciate the great comments and we're glad that you and your family had a positive stay with us. I will also share your feedback with Cody and we will recognize his efforts! Thank you for your response and we hope to see you again in the... More

lolabunywabit
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 June 2013

I usually start by saying I am going to keep things short but then minutes later I have written a book! So in my true fashion here it is… CHECK IN – No problems. Quick and easy. I was asked did I make any previous room preferences. I said no. Please note, if you are asked this you may want... More

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Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review
8 June 2013

Dear lolabunywabit, Thank you for the positive and detailed review on Tripadvisor! Its great to hear that our resort and staff exceeded your expectations. To answer your question on our resort fees, the items that are included in our resort fees are: parking, highspeed internet access, and complimentary transportation to all Disney theme parks.Our fee of 16.95 is the best... More

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 6 June 2013

My family arrived to the hotel on June 2 to an event that was not suitable for my children. we booked through Priceline and were told there was not much they could do because it was a Priceline room. Long story short, the manager, Sean, extended himself to have us moved to another location. Sean provided the quality of service... More

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Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review
8 June 2013

Dear TJennings312, Thank you for the kinds words on our Guest Services Manager, Sean Mcgowan. Sean is very passionate about service and is always willing to go the extra mile for our guests. I'm sorry that we started off on the wrong foot, however we're glad that Sean was able to rectify the situation and you were able to enjoy... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 4 June 2013

My family stayed one night in this hotel as part of a short trip to the Magic Kingdom. The one major negative for us was that rooms had outdoor access versus interior hallway access which didn't feel as safe though the overall area is ok. We were upgraded to a junior suite which was a nice perk. The room was... More

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Gil R, Manager at Sheraton Lake Buena Vista Resort, responded to this review
8 June 2013

Dear Sarah W, Thank you for your recent contribution to Tripadvisor. We certainly appreciate your positive and constructive feedback on your experience at our resort. Yes, our palm family suites do have exterior corridors however we do recieve positive reviews from guests on these suites on a routine basis. It just depends on your particular taste. Once again, thank you... More

 
 
Sheraton Lake Buena Vista Resort
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Hotel Summarization (Beta)

What travellers say

  • Pool area(50)
  • Very nice(12)
  • Water slide(10)
  • Great location(7)
  • Breakfast buffet(7)
  • Hot tub(6)
  • Rooms are clean(5)
  • Friendly and helpful(5)
  • Disney world(4)
  • Pizza hut(4)

Additional Information about Sheraton Lake Buena Vista Resort

Address: 12205 South Apopka Vineland Road, Orlando, FL 32836
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Luxury Hotels in Orlando
#155 Family Hotels in Orlando
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Create unforgettable memories as you enjoy the city. Complimentary transportation to all Walt Disney World parks or relax with the family in one of our 489 guest rooms. ... more   less 
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Also Known As:
Sheraton Safari Orlando
Sheraton Safari
Sheraton Orlando
Orlando Sheraton
Sheraton Safari Hotel
Sheraton Lake Buena Vista Resort Orlando, Florida

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Sheraton Lake Buena Vista Resort
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