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Hard Rock Hotel at Universal Orlando

5.0 of 5
5800 Universal Blvd, Orlando, FL 32819
Hotel amenities
Hard Rock Hotel at Universal Orlando
Ranked #36 of 328 hotels in Orlando
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2,259 reviews from our community

Traveller rating
    1,178
    686
    217
    119
    59
See reviews for
Families
1314
 
Couples
297
 
Solo
14
 
Business
69
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Orlando, Florida
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Was taken here for my birthday by my boyfriend for two nights, it was amazing! The Valet staff and check in staff were extremely friendly and helpful. Klotter at The Kitchen Restaurant was amazing, he heard it was my birthday and came out with a doughnut topped with ice cream and a candle and kept the mimosas comin! He was... More

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Troy, New York
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

The Hard Rock at Orlando is AMAZING!! It far exceeded all of our expectations...by far. The staff are most helpful and go out of their way to be so. The POOL is the largest ever -- and is immaculate. Restaurants are very good; rooms large and super comfortable. The person I was with had an eye infection and the doctor... More

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1 review
5 of 5 stars Reviewed 16 May 2013 NEW via mobile

Just got back from my trip and i have to say that hard rock hotel was fabulous. We stayed in club level 7 and had the best continental breakfast around, snack, pop water free, beer, wine and more snacks free btwn 5-7pm then a dessert btwn 8:30-9:30pm. My room was very nice and clean and had a nice view. We... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

We had stayed here before, about four years ago. We have never stayed in the same hotel twice before this, but my 14 year old son loved it the first time. It seems a little worn out now. The room was comfortable and the tv was good. The carpets were a bit shabby and little extras are expensive. Having to... More

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See 4 more reviews by stephen k for Orlando
East Texas
1 review
1 of 5 stars Reviewed 15 May 2013 NEW

I have stayed at several resort hotels. Each had patios, pools, lots of foliage, etc. Last week, I ate at one restaurant @ the Hard Rock Hotel Universal with patio dining, as well as inside dining. After seeing 3 rats scurrying about the patio beneath an unoccupied table about 10 feet away from me, I called the waiter over to... More

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HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review
17 May 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are concerned to read these comments, and would like to talk with you to gather more details. Please contact us at: hardrockcustomerservice@loewshotels.com. More

Ontario, Canada
1 review
4 of 5 stars Reviewed 14 May 2013 NEW

We stayed at the Hard Rock Hotel at Universal August 2012. Yes, it was very hot but the fun poolside atmosphere kept us cool all week when we weren't at the theme parks. Highly recommend this place if your travelling with young children and are planning to visit Universal Studios. Food on the resort wasn't exactly cheap but not surprising... More

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Lees Summit, MO
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW

This was my first trip to Orlando; it was just me and my daughter. The purpose of the trip was to go to IOA and Universal Studios. I wanted something convenient to the parks but with other things to do. The Hard Rock did not disappoint! I was not sure what to expect since some of the reviews were all... More

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See 2 more reviews by atatt for Orlando
Melbourne, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

This was possibly one of the best decisions made on our holiday to stay on site at Universal: Room was fantastic but major pros are: Staying on site gets you a front of the line pass to Universal and Islands of Adventure: your room key is your front of the line pass. Staying on site also gets you into the... More

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Bradenton, Florida, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Let me start of by saying that I have stayed at many Hard Rock Hotels over the years. I had never been to this one. Very busy place. Lots of kids around as it is in Universal. The water taxis are great! We never had to wait long for one. We even used the bike taxi service, and he dropped... More

Was this review helpful? Yes 1
See 2 more reviews by BaliHai70 for Orlando
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review
15 May 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. We are glad to hear that you had an enjoyable stay with us. As far as your experience with the noise is concerned, we would like to invite you to speak with us more about this as it is our goal to make... More

Jackonville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 May 2013 NEW

Our 3-night stay was extraordinary. My husband and I are both in the hotel industry. Every single employee with whom we came in contact had a smile and a greeting. The perks and amenities are second to none. Worth every penny and more. In reading through some of the negative comments about this hotel, I'd just like to go on... More

Was this review helpful? Yes 1
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review
15 May 2013

Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando. Wow! It is nice to hear such kind words from someone in the industry! We are happy to have made your 3-night stay with us so enjoyable and would love to have you stay with us again!! See you again soon! Rock On!! More

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Hotel Summarization (Beta)

What travellers say

  • Harry Potter(183)
  • Express pass(173)
  • Pool area(138)
  • Club level(84)
  • Theme park(74)
  • Very nice(70)
  • Room key(47)
  • Well worth(34)
  • Short walk(32)
  • Royal pacific(28)

Additional Information about Hard Rock Hotel at Universal Orlando

Address: 5800 Universal Blvd, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotels in Orlando
#28 Family Hotels in Orlando
#60 Business Hotels in Orlando
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Live like a rock 'n' roll superstar at the exciting Hard Rock Hotel at Universal Orlando® You’ll feel like rock 'n' roll royalty with impeccable accommodations, a wealth of recreation and personal service and attention fit for an "A-List" celebrity. The Hard Rock Hotel is lively, yet laid back. Classy, yet totally casual, with a sand beach pool that immerses you in sound, not just water; authentic rock 'n' roll memorabilia; the legendary Palm Restaurant and more. You don't have to be a rock star to stay at Hard Rock Hotel. But after just a few hours, you’ll definitely get used to living the lifestyle.Hotel guests also enjoy an exclusive package of theme park benefits, including:* Early Park Admission† to Islands of Adventure, one hour before the theme park opens (valid theme park admission required)* Universal Express ride access* to skip the regular lines throughout both theme parks - a FREE benefit worth up to $87 per person, per day (valid theme park admission required) * Complimentary water taxis or shuttle buses to make getting around the resort fast and easy so you can make the most of your time* And more. ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida

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Hard Rock Hotel at Universal Orlando
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