Such a disappointment!! I only stay in 4 or 5 star hotels but lowered my expectations for this stay. It is a kid's hotel understandably. PROS: Many interaction with characters and photo opportunities @" Character" breakfast. Pool cabana ($79 rental) was very comfortable.. Kids enjoyed the10 minute 4D log ride movie(for a fee). Main pool is heated. Allowed early check-in.... more

I was very surprised with this hotel, I was not expecting much but the rooms were very spacious, clean and had a kitchenette very decent to prepare a breakfast or small meal. They have a nice "mall" with food and entertainment for kids, great hotel for family! We want to go back to this hotel and enjoy the pools, as... more

I have to say that this was the best time that me and my family have had in a long time in the Orlando, area, We were very impressed with resort and the actitivites that were offered. The time there was wonderful and the room that we had, had the perfect view. The customer service was wonderful. Thanks and keep... more

Pool was beutiful but a bit crowded. Our first hotel room was blocked by a pool house so make sure you get a decent view. Got on the phone with management who finally agreed to give us another room after some arm twisting. Character breakfast was a joke. Very expensive for spongebob to walk thru the room, save your money. more

very nice hotel, specially for the kids. it was very cold when I was there but I am pretty sure it would be awsome during summer. The swimming pool is like a dream for the kids. more

Travelled with my husband, who was attending a conference, and my 12 year old son and his friend. I have to say he is borderline for this hotel. It is really geared to young children. Having said that, the pool with it's water slides kept them entertained all day long. The rooms are nicely decorated and are very clean as... more

I would give it 2.5 stars the kids would give it 5. Room is decent. The bed is a little too soft and the kids room could use a door. Our room was directly across from the basketball courts and was still relatively quiet. more

maybe it was due to the weather and the general atmosphere but i was not impressed. Very nice pool but very limited activities. i was disappointed from the lack of Nickoldeon activities. more

This is the letter that I sent their management about our experience: My daughter and I arrived in the evening to learn that the hotel was a MOTEL set up and it was extremely cold outside. In all my years of travel, I have learned that a motel design is unsafe for women and this was a major concern upon... more