We are happy with the service and attention. We thank the managemen (Frank Pacienza) and all staff team; front desk, housekeepers, maintenance (Isabel, Teresa, Cyndi, Rafael,Angela, Roberto) for being so kind, friendly and professional. We feel like family!!! They have improved the quality. New mattress. Better decoration.New carpet. New microwave. We have been coming there for more than a year.... More

This Suites Hotel is typical of this genre of suite hotels. I would say it is on the average scale. It is not an Embassy Suites or a Residence Inn, but a good economical alternative. The room was small and had a small sink, dormitory size refrigerator, two burn electric range, coffee maker, toaster, and small microwave. Cable was good... More

my family and i have been a guest at Crestwood suites for about two months and the housekeepers have been a big help in providing us with excellent customer service. Cyndi is one of the best housekeepers at this location she is very patient and kind and anything i need she will provide.

We booked a room for $45, which for East Orlando is dirt cheap. This place has improved so much in the 2 years since we were last there. Clean fridge, microwave.Soft mattress. 50 channels of cable. Walking distance to Buffalo Wild Wings, Knight Library, etc. And we never needed to replace the door keycards. Well done !

I move from Georgia to Florida about a month and a half ago and have been staying at crestwood suites the entire time. From great customer service at the front desk, to the extended services of the housekeeping staff, I can honestly say I have been overwhelm with this home feeling environment. Being that i have a one year old... More

Where do I start! This hotel was booked through an event going on at UCF. All we were able to go on was the hotel's website photos, which must have been taken years ago! Very deceiving. The girl at the check-in counter was very pleasant, as was Jerry when I checked out. I was booked at this hotel for two... More

2 people made my stay remarkable. Isabelle at the front desk ALWAYS with a smile and willing to help even when I think I may have made her a little crazy. :) and THERESE who went above and beyond when cleaning my room EVERYTIME!!! This is the first place I have ever stayed that housekeeping cared enough to check to... More

When I walked in, there was a back-up at the check-in counter because the computer had somehow canceled all the Orbitz reservations and they couldn't confirm people's rooms or book them into new ones. The two staff members were at their wits' end, one was saying how glad he was that he was quitting, and it took FOREVER (at almost... More

No daily housekeeping for short stay guest. Party hotel so if you're older or staying for work be prepared to be up all night. Unsafe dark poorly lit parking lot. I'm so unhappy I asked to be moved and was told no. The people in the room next to me and above me party all night every night.