We recently spent two nights at this hotel and were delighted with both the room and the friendly, helpful staff. Our room had a separate lounge with settee, desk and large tv and a well-equipped kitchenette with two rings, a microwave and large fridge. The complimentary breakfast was really good with plenty of both hot and cold choices. We were... More

Nicely designed, spacious suites, lovely layout, very comfy beds to sleep in. Loved having 2 flat screens one in the bedroom and the other in the living area. Loved the free coffee in the lobby that's 24/7. Beautiful atmosphere and very close to everything. Nice front desk staff. They also have a small area where you can purchase snacks, canned... More

We stayed at this hotel because of its proximity to Universal Studios. We didn't try for the transport because of the negative comments on the site - we drove and paid the $15 parking. The hotel was clean and comfortable, the suite was well appointed and had everything we needed. I had thought the web site had mentioned safes in... More

It is nice to have an apartment style hotel room when away from home. Rooms are smaller than other suite hotels I have stayed in, but adequate for our needs. Bright colors go with the beautiful Orlando weather. Nice to have a full sized refrigerator even though breskfast and an evening meal are included. Close to great shopping at the... More

Great place to stay, clean,new, smelled good, beds were great. The breakfast was wonderful but we didn't get to experience the welcome home meal as we were still out enjoying the attractions. Did have a dip in the pool when we got back. Thank u for keeping the pool open until 10:00

We booked this hotel for one night based on the nice pictures the hotel website and our need for a large suite for our family. We were happy with the size and amenities in the suite but that was it. Unfortunately, the pics can't convey how dirty and worn the hotel is. First, the suite was very dirty. My husband... More

This is a nice hotel and we had a nice stay there. It was a 20 minute walk to Universal which was nice when the shuttle wasn't convenient. Breakfast was good, but the food at dinner could have definitely been better. Staff was friendly.

We will stay here for all of our future visits to Universal. Clean, considerate staff, great pool and tiki bar at the hotel next door available for guest's use, close to Universal, free breakfast, free shuttle. Excellent!

It was great being back again. I've come here in this Hotel since it was opened in 2001 and will keep coming back again and again. Every staff (Keith Bears, Petra, Veronica,Paola,Alicia, Matt, Larry, Jimmy, Maria, Italo, Dinny, Portia, Jackie and so many more) of this hotel sure knows how to make a guest feels like a real guest and... More