This is my second time staying at Hyatt Place Universal. I have stayed at several different Hyatt Place locations nationwide. I was very please with the courteous staff. I have never seen staff restock breakfast so fast. They remained in good spirit despite the large crowds. The hotel is very convenient to the Universal Parks, attractions and restaurant s on... More

If you are planning to visit Universal Studios, this is the place to stay. It is located right outside of the Universal Studios entrance, and right next to a T.G.I. Friday's and Walgreen's. The rooms were very comfortable, modern, big, spacious and clean. Our room had a great view of Universal. The staff was super friendly, and the breakfast buffet... More

We a a large family and finding a very clean and reasonably priced room is difficult to find. I did so much research and finally stumbled upon Hyatt Place. It is a big deal for us to be able to get out on vacations so rates and cleanliness are a must. The rooms were surprisingly big and was very comfortable!... More

We enjoyed our stay at this hotel during Spring Break. We chose it so we could walk to the park, and could avoid renting a car. It's not a short walk, but it's enjoyable. Sidewalks all the way, and you pass the lovely resorts onsite at Universal. Even late at night, there are other walkers, so you feel safe. The... More

Stayed for a recent conference. Wanted to the extra room Hyatt Places offer + the breakfast. It was... meh! Not really bad, but not really good either. This is an OLD hotel. This was originally an AmeriSuites (the chain Hyatt bought to create Hyatt Place). It definately needs a face lift. Rooms and public space are a little tired. The... More

I really like the Hyatt Place hotel. Every room is suite and very spacious. The breakfast buffet was simply fantastic. It was close to the Millenia Mall and the Florida Mall as well as International Drive. I would definitely stay at this hotel again.

We stayed two nights here and went to Universal for two days. The hotel does have a shuttle (2 times in morning and one night pickup from the parks). However, it was about a mile walk to CityWalk and then another half mile walk to the resort areas so we decided to drive and park for the $15 fee which... More

Here are the positives: Ideal location for universal theme parks Quality furnishings Solid continental breakfast Negatives: Housekeeping was lacking in both common areas and our room Frig didn't work Small things are being neglexted Big positive: during checkout the new manager was very responsive to the situation and took steps to make things right. Overall quality hotel at a reasonable... More

Worst maid service (or lack thereof) ever experienced. Least trained staff of any Hyatt. Stayed a week, maid never swept or cleaned sinks or bathroom, made beds and took towels-but we had to go ask for fresh towels and get our own clean drinking glass. Starbucks staff did not know how to prepare a latte, bar staff did not know... More