We have just returned from a two week stay at the Swan hotel, and were very happy and hope to return in the future. Admittedly we had a little "wobble" about this hotel a few months ago when we read a few of the negative comments, but we experienced no issues at all. Our key thoughts are as follows: Positives:... More

i will start with the good: it´s disney, so the staff is absolutely wonderful, no doubt! the hotel is pretty, the food is pretty normal - good. within walking distance to the boardwalk and within a boat ride to hollywood studios and epcot. the pool area is pretty cool! it has a laundy room so you can wash your clothes,... More

Arrived Saturday, May 18th at 9am, and even though it was much earlier than their standard checkin time we were quickly given a room on the 16th floor. The room was very clean, the beds were extremely comfortable, and the layout is quite spacious and easily accommodated a full size crib. The property is beautiful, especially the pools and beach... More

we stayed in dolphin for 1 day suppossedly 1 week but my family knocked down, maids were shouting, the room was not good like carpet was not cleaned stinky smell from feet, the drinking glasses was not cleaned, fridge has much odor and we moved to the Yacht club and we enjoyed the place and close to EPCOT. I would... More

This was not our first stay at the Dolphin, but it was the first time we had come back since trying a handful of "off Disney" properties. Nothing had changed in these years, and I guess that is kind of bad. Through work and other organizations that I belong to, I can receive discounts at most hotels. We got a... More

This was my 2nd time at the Swan. The first time was during my honeymoon while this time was with a toddler and baby in tow so 2 very different experiences but both times were very good. Check-in was weird as they have a line for Gold/Platinum but the staff sometimes ignore it and service the other line first. When... More

Sticky floors and counters, moldy showers, no service and ridiculous resturant pricing. Very outdated, needs an entire overhaul. Ac stopped working. I am a life time platinum with Marriot. Would rather stay in holiday inn express. Had a convention here so no choice.

Last year we stayed at the Swan, this year at the Dolphin. We were just as happy! We would have booked the Swan again but it was full. The dolphin is really big, and my only gripe was that we got lost a few times within the first couple of days. I would recommend the Swan for that only reason... More

The hotel is owned by Westin so their service and amenities are the same. If you are a Starwood Preferred Guest member your benefits do apply as will your points be applied. There is complimentary transportation to all Disney Parks. It can take up to 20 minutes from your hotel to the park (depending on time of day and which... More