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Doubletree Resort Orlando International Drive


Hotel class 3.5 of 5
10100 International Drive, (formerly International Plaza Resort), Orlando, FL 32821
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Reviews you can trust

78% Recommend
4.0 of 5 stars 217 reviews
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By trip type
All (217)
[ Date ] [ Rating ]
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5 of 5 stars
chrisvandelden   1 contribution
Delft, The Netherlands
8 Feb 2010 New

This was one of the best hotels I've ever been to. Great service, facilities, located near to theme parks/attractions. more

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5 of 5 stars
slwar55   1 contribution
Florida
3 Feb 2010 New

The staff was very nice and the room was extra clean. The bed was amazing for a hotel bed (I have stayed at some hotels where the bed was like sleeping on bricks). The hotel was within walking distance to Sea World. My only complaint is the $50.00 a day deposit. When I booked the room I asked for a... more

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2 of 5 stars
GeorgeBushSucks   1 contribution
Boston
29 Jan 2010 | Trip type: Family

The maid service was good. The operator sucked. Wake Up Service was screwed up. I asked for 5 pm and got 5 am. They billed me twice for parking. Poor communication between the staff and management. Got incorrect directions to Sea World from the staff even though it was a block away. Deli is a 5 star ripoff and the... more

Management response from
Doubletree ResortOrlando, Management

It is unfortunate that we missed many opportunities to create the enjoyable vacation you anticipated. Our dedicated staff is focused to give all of our guests a memorable experience to inspire a return visit. Hopefully we will receive another opportunity to give you a better experience. Thank you for your review.

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4 of 5 stars
casey+jenny   13 contributions
leicestershire
29 Jan 2010 | Trip type: Couples

We stayed in Florida for a week after travlelling the states for a month this was our last stop before home so needed some R&R!! arrived at the hotel, first impressions are good nice reception area and was welcomed by the bell boys at the front of the hotel. check in- there were no ques was late at night and... more

Management response from
Doubletree ResortOrlando, Management

We’re glad you enjoyed the warm cookie on your arrival and the accommodations at the Doubletree Resort Orlando! After a month long visit to the states, we are sure you needed the R&R! It is unfortunate that you experienced some difficulties with the safe and the confusion with the room, but we are pleased that the issue was resolved for...

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4 of 5 stars
irishgirl10   1 contribution
Ireland
28 Jan 2010 | Trip type: Couples

Arrived at the Doubletree Resort after a long journey and a 40 minute wait for an airport shuttle bus. We were delighted to see the hotel by the time we got to it. It was mid afternoon and we had to wait in line for less than 5 mins to check-in. During check-in we gave our visa debit card as... more

Management response from
Doubletree ResortOrlando, Management

We appreciate you taking the time to write of your experiences at the Doubletree Resort Orlando. The feedback we receive from our guests is an important part of improving our service. Your experience with the debit card was extremely unfortunate and we apologize for the inconvenience you experienced. We are glad that our manager was able to resolve this situation....

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5 of 5 stars
JW2009   4 contributions
London
22 Jan 2010 | Trip type: Couples
3
people found this review helpful

This is a lovely hotel. I went out of season yet still the hotel had brilliant facilities and the staff could not do enough for us. There is the the nice touch of a warm cookie for each guest on arrival, and the rooms are very clean and luxurious. There are brilliant facilities, such as two launderettes, several pools, jacuzzis,... more

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4 of 5 stars
SCSweetie   1 contribution
South Carolina
19 Jan 2010 | Trip type: Family
1
person found this review helpful

We were nervous when we first saw the outside, but the rooms were great as was the staff. They helped us out with directions and anything else we needed/wanted. We had hardwood floors, a dressing area, and nice comfy beds as well as a microwave and fridge. The grounds were amazing and we had a great time just walking around... more

Management response from
Doubletree ResortOrlando, Management

We’re thrilled that you enjoyed the grounds as well as the rooms. Walking to Sea World is a great convenience! The staff here really focuses on being helpful to all our guests, so they will be quite happy learning about your experience. We forwarded your review to our Maintenance department so they can address the issue you mentioned in the...

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2 of 5 stars
JGubins207   1 contribution
JGubbins207
18 Jan 2010 | Trip type: Business, Solo travel
1
person found this review helpful

I recently stayed here for the FETC convention at which I was presenting. I had requested early check-in and when I arrived my room was ready and I received a nice warm cookie! Unfortunately this would be the highlight of my stay. I was anxious about checking in at the conference so I went to the front and asked the... more

Management response from
Doubletree ResortOrlando, Management

Thank you for taking the time to share your comments and observations regarding your experience while visiting the Doubletree Resort Orlando. Feedback from our guests is an important part of improving our service. We’ve forwarded your review to our IT management. It is our goal to create an experience for our guests to make a return visit, it is clear...

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5 of 5 stars
hoteljim3   1 contribution
Boston
18 Jan 2010 | Trip type: Business

Spent three days at the Doubletree for business meeting. Great resort feel, excellent service, close to I Drive restaurants. more

Management response from
Doubletree ResortOrlando, Management

It makes it extra special to know that during a 3 day business trip, you were able to enjoy the resort here at the Doubletree Resort Orlando. Being away from home for business doesn’t have to be all work! We’ll let the staff know how you felt about the service. Thanks for the great review.

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1 of 5 stars
BubbleTea_Fun   1 contribution
Burnaby, BC
15 Jan 2010 | Trip type: Couples
2
people found this review helpful

Here's my formal complaint I sent to the General Manager of Doubletree Resort. He never contacted us back: Mr. Greg Gooding, General Manager Doubletree Resort Orlando – International Drive 10100 International Drive Orlando, FL 32821 Dear Mr. Gooding: Re. Booking Number xxxxxx Our first impression when we walked into your resort was wonderful. The staff member we checked in with... more

Management response from
Doubletree ResortOrlando, Management

Your comments and observations are important to managers and staff in helping us to provide a guest experience that inspires a return visit to our resort. Upon learning of your experience we shared each detail with the individual department managers for follow up and implementation of our customary procedures. It is clear from your review that we missed many opportunities...

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Doubletree Resort Orlando International Drive Also Known As

  • International Plaza Resort Spa
  • International Plaza Resort & Spa
  • International Plaza Orlando
  • International Plaza Resort
Address: 10100 International Drive, (formerly International Plaza Resort), Orlando, FL 32821
Orlando hotels Doubletree Resort Orlando International Drive
4.0/5.0
217