Overall the hotel was average. The pool was an average size, with a small hot tub. It had a game room with about 4 games in it. The rooms were dated. My 4 year old even said "Daddy this bathroom is old." The location was the best thing. The "Most entertaining McDonald's in the world" is within walking distance, as...
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We’re sorry that we did not exceed your expectations, and truly appreciate your feedback. Your opinion is important to us, and we will forward your concerns and suggestions on to the appropriate departments. Thank you for your business, and we hope that you will consider staying with us again in the future.
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Really a great value. Suites have kitchens with microwaves and full fridge. Staff was nice. Happy hour was nice... Joey at the bar was great. Breakfast was the only complaint we had. The one day the waffle was so hard it was like a piece of cardboard. Eggs were not great either. They do have yogurt and fruit as well...
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Thank you for the great review! We are glad that you found our staff friendly and our resort amenities valuable. We appreciate your comments about the breakfast and will certainly pass those on. We are glad, however, that your overall experience was positive. We hope to see you again very soon!
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Just returned from a week in Orlando and at Hawthorne Suites and was very happy with our stay! Room was clean and spacious. Plenty of room to spread out and everything we could ask for right at hand. Location was great, just minutes from Universal and hot tub and pool were perfect. Walmart down the road to pick up supplies...
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Thank you for taking the time to write this review! We’re happy to hear you enjoyed your suite, which offered plenty of space for you and your family. We appreciate all of your comments, and are thrilled that you would definitely come back to stay with us again. We hope to see you in the near future.
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As I had been to Florida before I knew that very little time was spent in your hotel and it was really just a place to crash but I at least wanted some kitchen space and with the extras such as 2 hours of free drinks, complimentary breakfast and its location & price - hawthorne sealed the deal! I knew...
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Thanks to the staff for a wonderfull experience while attending the Golf Show recently.
Dan Walker & Miriam were great & extremely helpful in assisting with directions, locations, etc.
and making us comfortable.
We are already planning next years trip & looking forward to a continued relationship.
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We’re thrilled to hear that you enjoyed your stay with us while attending the Golf Show! Customer service is a top priority of ours, and we’re happy to hear we delivered. We’re lucky to have Dan and Marian as a part of our team, and their excellent customer service doesn’t go unnoticed. We’ll let them know that you appreciate them...
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a good place to stay for family. central location, free breakfast, staff are friendly, heated pool and jacuzzi, and of course free wi fi. free shuttle to universal studio, disneyland resort and sea world.
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Thank you for this great review! We're happy that you and your family enjoyed your stay with us and that you were able to enjoy many of our amenities. We hope to see you back the next time you're in the area.
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This hotel is great value for money and is extremely comfortable. We stayed in a room with separate living and sleeping areas, which were both very well sized, furnished and maintained.
The staff were very friendly and attentive, especially hen it came to the free breakfasts and evening food. These are great if you are operating on a budget, or...
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We’re delighted to hear you enjoyed your stay, and that you found our suites comfortable. We pride ourselves on excellent customer service, and we are glad that you thought so too. Thank you for the review and the recommendation! We can’t wait to see you again!
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I look forward to staying at this hotel because of three factors: Location ( easy travel/ walking distance to most attractions and eateries), Facilities (very clean areas and quiet atmosphere with a Jacuzzi), Service (the desk manager has always fulfilled my requests with a smile and even when there was a mixup-he calmly took care of the issue and made...
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Thank you for your review. We’re happy to hear you enjoyed our amenities and location. Thank you for your kind words about our staff which we will certainly pass along. We look forward to seeing you again in a few months.
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This hotel is for the traveler that wants a nice quiet place to relax in the middle of all the wonderful activity around it. The staff is very personable and the rooms are clean and well laid out. I continually seek out this hotel, especially when I want to attend the Pirates Dinner Adventure or the Treasure Tavern shows, as...
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Thank you for your review! We're so happy to hear that our hotel offers you a place to relax while visiting Orlando. We truly appreciate your continuous loyalty and hope to see you again soon.
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This was our 7th trip to Orlando and we have stayed at the Hawthorn Suites every trip. There were 2 large (!) adults and 2 teenagers; 16 yrs - 1 son & 1 friend. The hotel is big enough to offer great facilities but small enough to be personable. The staff are extremely friendly, helpful and efficient, and the manager,...
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Thank you for your loyalty, and for choosing to stay with us each time you visit Orlando, we truly appreciate it. It’s great to hear that our hotel suites and amenities are ideal for your family. We appreciate your comments about Karen, and her staff, and will certainly pass them along. Thank you for your outstanding review and recommendation! We...
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