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All 61 Pensacola hotels

Crowne Plaza Hotel Pensacola Grand

3.5 of 5
200 E Gregory St, Pensacola, FL 32502
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Ranked #17 of 61 hotels in Pensacola
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122 reviews from our community

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Traveller rating
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Date Rating
madison,fl
Top Contributor
63 reviews 63 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 7 May 2013

Spent a night here recently while in town for business and I was regretting the fact that I haven't been staying here in the past. I was pleasantly surprised at how nice this facility is. It's a very nice setting for a hotel,and a very nicely decorated lobby too. Didn't try the restaurant that's on site since I was drawn... More

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Atlanta, GA
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 6 May 2013

The Crowne Plaza Pensacola is certainly one of the better hotels in town...but it's in a dead zone, right across from the convention center. It has a set of active railroad tracks running just noth of the property, and if you are a light sleeper, this may be a problem. The room was certainly nice enough, about average for what... More

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Henderson, Nevada
Top Contributor
57 reviews 57 reviews
44 hotel reviews
Reviews in 35 cities Reviews in 35 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 21 April 2013

Built next to the old L&N train station, the hotel uses the station as it's lounge, shops, offices, restaurant and meeting rooms. The rooms themselves are in a tower next to the hotel. The "needs some work" refers to the elevators (one was very sketchy - it would go up in spurts). The room itself was a corner room and... More

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Enterprise, Alabama
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 18 April 2013

I would have given the hotel 5 circles except for one small problem. We were meeting another couple at the hotel and I made the reservation. At check in the other couple had not arrived. the Assistant Manager was outstanding asking if I wanted adjoining rooms and he said he would make a note with the name of the other... More

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Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013

We had a great reunion and the hotel provided all we needed. The location was walking distance to old town. The staff was certainly friendly and provided us with anything we asked for. The rooms were cleaned every day, coffee provided. All in all it was a good weekend. One that we will remember for a long time. A good... More

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Pensacola, Florida
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 30 March 2013

It was my first time visiting the hotel and I have to say it did look shabby on the outside. I was pleasantly surprised once I ventured inside. I was transported to a time of brass and glass and dark wood. It was opulent, it was beautiful, it was Pensacola of by gone days. There is a small circle route... More

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See 3 more reviews by Richard F for Pensacola
Destin, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2013

This 14 story building, the tallest in Pensacola, looks tired on the outside, but on the inside it is a polished gem. The tower was built onto a late 1800's train station that must have been the fanciest in the entire region at the time. Everything has been lovingly cared-for, with a restaurant, bar and gathering places added for big... More

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Orlando
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed 22 March 2013 via mobile

Stayed for one night for business. I generally like historic hotels. Not this one. Generally trashy vibe in bar area. Bartender nice enough. Clientele a bit shady. Certainly not a classy, upscale feel. As mentioned in heading, walls paper thin. Couple who got back to room around 3am were smoking and smell was clear on my room and actually on... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Pensacola Grand, responded to this review
10 April 2013

Dear goof87, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise and the smell of smoke during your stay. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We hope you... More

Fort Worth, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 21 March 2013

This is a nice hotel, however the service was not great at check in. I sometimes find that when you book on priceline certain hotels treat you differently then if you booked through them. When I checked in I was second in line and the desk clerk was very nice to the person in front of me and when I... More

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Ft. Walton Beach
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 15 March 2013

The location of this hotel is fantastic. Very short walking distance to the Pensacola Bay Center (formerly known as the Pensacola Civic Center) as well as Carrabbas Restaurant. A bit further of a walk will get you to the downtown area where World of Beer, Helenback, Vinyl, etc. are located. (**Helpful hint...you are already in downtown, don't let the guys... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Pensacola Grand, responded to this review
4 April 2013

Dear Shannon622, Thank you so much for taking time out of your day to offer us your feedback, it is vital to our continued effort to deliver excellent service to each and every guest. I am happy our location was convenient for your needs. We deeply apologize for the inconvenience the level of noise encountered and service received from our... More

 
 
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Additional Information about Crowne Plaza Hotel Pensacola Grand

Also Known As:
Crowne Plaza Pensacola
Pensacola Crowne Plaza
Address: 200 E Gregory St, Pensacola, FL 32502
Phone Number:
Region: United States > Florida > Florida Panhandle > Pensacola
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotels in Pensacola
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Pensacola Grand Hotel, Pensacola s premier upscale hotel! Our hotel is located on the site of the Historic L&N Railroad Passenger Depot , which was built in 1912. The depot has been restored and now houses our lobby, CAVU lounge, 1912 Restaurant, Pandora's Skin & Beauty studio, The Tea Party gift shop, meeting rooms and the Grand Ballroom; creating charming ambiance. Our fifteen story, glass, guest room tower attached to the train depot offers breath taking views of Pensacola Bay and Historic Downtown Pensacola . We are pleased to offer the Crowne Plaza Sleep Advantage package in every room featuring comfortable new beds, guaranteed wake-up calls and sleep amenities. The Crowne Plaza Pensacola Grand Hotel is just off of I-110, Gregory St. in the prestigious downtown district, just 10 minutes away from Pensacola Regional Airport (PNS) and conveniently located next door to the Pensacola Civic Center . Ranking 7th in Overall Customer Satisfaction in all of Crowne Plazas-worldwide; we know that you will be thrilled with the service you will receive. Businesses near hotel: Solutia, International Paper, Gulf Power, Andrew s Institute Attractions near hotel: Pensacola Beach, Naval Aviation Museum, Seville Quarter/Seville Square ... more   less 
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