My husband and I try to make it up to St. Augustine every few years. We always stay at this hotel and never have a problem here. We always stay in in the 213,214, etc. rooms for the best views. staff is always helpful and friendly. I am a teacher and they always give me a great rate, call them... More

We arrived in a dirty hotel with mold on the walls, brown water in the toilet, and dirt coming out of the shower head. There was also no hot water...when we asked for a refund or at least a discount they had no real "manager" we could talk to & never honored our HORRIBLE experience staying there. It's a good... More

I have never been treated with so much disrespect before from a hotel. I called a couple of weeks ago was given a reasonable price. I was told to call back because they had no bookings and the sweet girl told me rates would probably go down. I called back two weeks later and was quoted 70 dollars more a... More

Don't come here planning to stay in the room for more than a few hours to sleep. The bathroom is not really even big enough to take a shower or do your business. But if you get it cheap, its in a great location for walking to all the tourist stuff and bars and restaurants. St Augustine is a fun... More

im gonna start telling that its a reaaly good location. near almost everything and just 2 blocks away from the park, ripley's and the castillo. im sure i have said everything good about this hotel, everything else its just terrible. starting with a lobby that doesn't have a restroom and the person in charge send me to the restaurant without... More

We have always stayed at this hotel due to its location in St Augustine. After reading some of the reviews I was worried, but booked there anyway. We stayed there Dec 30th. The hotel is being repainted and a new fountain is being put in the courtyard. No bugs or dirt in our room. It's a great hotel to bring... More

My wife and I stayed here with our dog on 30-31 December 2011, for which we paid $142 plus taxes, including $7 for parking and a $20 surcharge for the dog. The room was clean and the air conditioning, Internet WiFi, refrigerator and microwave oven worked well, but there was no exhaust fan in the bathroom, minimal cable TV selection,... More

(01/02/11) Our room was a bit dated but clean and in a perfect location to enjoy the beauty of St. Augustine ! We stayed 1 night during the New Years holiday and were not bothered by noise, the great location made up for any shortcomings there may have been. More

We went during Night of Lights. The desk staff woman that begins with a Shilann was short and spoke to us like she had something more important to do. We had requested a king standard room. We were given a double-double size beds room 115. These were not queen sized as shown on the website. The room was cramped and... More