The guy running the front desk the evening we checked in could not have been more obnoxious. While we waited to check in, he was busy being rude to two Spanish visitors and didn't improve much when it came to waiting on us. They don't mention, until you get there, that there is a $2 a day non-refundable fee for... More

This hotel is in need of a dehumidifier badly. The room had a over powering smell of mold and mildew. You could see the mold growing on the walls. Not to mention my room had water dripping from the vent in the ceiling. The room was so moist that even the toilet paper felt wet! The continental breakfast wad terrible!... More

I really don't know where to start! let's start for the beginning! Front desk customer service, extremely rude. Parking was $8 + tax. A/c was too cold and no way to lower temperature, the TV is only a decoration ( doesn't work) mattress are very old, you are laying on a bunch of springs, towels 2 for room and we... More

I dont know if I came at the wrong time but this hotel sucks! I am writing right now in the lobby of thee hotel because there is no wi-fi in the rooms! I have to come down to use my laptop with like 15 other guests here! sooooooo uncomfortable! Luckily I got a chance to use the swimming pool... More

I stayed here last spring break before my cruise with my family. The hotel was DISGUSTING. Staff was rude. We had to wait over two hours for them to find our room because apparently it had been given away. There was an extra $2 fee for the safe in the room & our shuddle didn't pick us up from the... More

Stayed here just before a cruise from the Port of Miami. Upon arrival the front desk girl was more interested in flirting with some guy behind the counter in Spanish than helping us. I stood there for about 5 minutes before I was acknowledged. Once I paid a mandatory $2.00 fee for the room safe and an additional $50 security... More

Half of the time keys to my door did not work. Cold, no heat. Even the staff were complaining of the cold. Owned By Brazilians who think Miami is always warm. Asked kid at desk best way to get downtown. He said to take a cab. Asked older man and he said for $2 I could take the metro 2... More

My iphone was stolen from the hotel room. I left for breakfast and came back and it was gone. Hotel staff were not apologetic and cooperative. They said it's never happened before but I've read countless reviews that things have been stolen here. Don't stay here! Plus room smelled bad and musty. Breakfast wasn't even substantial.

I can only say AMEN to the other one star reviews. Took us more than an hour to check in and there were several non-specified add-on charges that could not be declined, terrible service, surly manager, smelly room and poor breakfast. DON'T DO IT!