On SPG we reserved a Standard Room with a river view. At check-in mentioned we were Gold Members and asked what was available. Under the new plan rules an enhanced room should be offered. The best the front desk could do is a room with a ¾ view of the roof and air conditioners and a ¼ view of the... More

We spent 3 nights pre-cruise. I got a great deal on Priceline. Only negative, I hadn't known there was only valet parking, which was $18 a night, which made it a bit less of a bargain. Still a very good value! I belong to the Starwood guest program, so when checking in, I told them and was given a river... More

We decided to stay at the Sheraton Tampa Riverwalk Hotel for three nights before heading off on a cruise. When we made the reservation we were totally unfamiliar with the annual Gasparilla Festival in full swing that weekend and all that it entailed. (Think Mardi Gras in fishnets on steroids.) Nevertheless, from the moment we drove up and Scott maneuvered... More

I stayed here for a business trip. Great guest service. I stayed on the City View side and it was such a nice view! I'm from Florida, so it's nice to see something besides water. The WiFi was fast and complimentary. The lunch was great too. They serve chips before your meal, so it holds you over until your food... More

I was reluctant to have a ceremony and reception in a hotel until I walked into the Sheraton Riverwalk. I immediately fell in love. Paul, who acts as your wedding coordinator, is absolutely amazing. He was there for me throughout the entire process. He helped me with SOOO many things. He kept me calm, cool and collected. I had total... More

The employees in every area of this Hotel were friendly, knowledgeable and helpful. From the valets, front desk, wait staff, housekeeping, room service and even engineering! I would especially like to mention Sheila in Housekeeping. She went above and beyond to make our stay more comfortable. She spent a few minutes every morning checking in with my elderly mother to... More

We stayed at the Sheraton for 2 nights before a cruise. The hotel was clean and comfortable and we had a room overlooking the river where we enjoyed watching the students with their boats. We ate all our meals at the hotel and were quite happy with the restaurant there. However - after our stay we had a serious problem.... More

My wife and I stayed here for two nights. The door/valet staff were very friendly and inviting and the lobby is very inviting. We were given a room on the 4th floor. The room was clean and had a warm decor. The bathroom was tiny and the shower head was poop. The main problem was that the window overlooking the... More

Stayed for 10 days on business and found it very hospitable. The reception staff were very friendly and helpful and whilst my room could have done with a bit of cosmetic attention it was clean and relatively generous. Draw backs were the lack of fridge in the room and the numerous times I found my door key didn't work, necessitating... More