[staff needs to be re-trained. poor service at the front desk. contacted the general manager for follow up, still nothing. ended up staying at another hotel. {from 8/11}] updated...even contacted the resident manager who keeps posting generic unsympathetic apologies on here and of course no response or resolution. waste of time dealing with lazy and complacent management..just stay at the... More

This is a fine hotel, close to the convention center and downtown business locations, but also close to museums and entertainment areas that vacationers will want to visit. There is a bus or trolley that goes right to Ybor City's entertainment area, as well as to shopping centers. I worked downtown while my wife walked to some of the tourist... More

Stayed overnight. Great location if your headed to Tampa Bay Times Forum. Check in was quick except for the room keys didn't work the first time. The Room was a good size, clean, and had a nice view. The bathroom was very nice also. The lady working at the Starbucks in the hotel was really friendly. The lobby was nice... More

Return trip. This time we paid a premium fee for a "Water View" room, which was not worth the up-charge. Our room was on the front corner of the building & the balony obstructed by 2 columns, while the standard "city view" room is unobstructed and beautiful. Otherwise, the service was terrific, the room was great, the beds comfortable and... More

The hotel was very close to the convention center. Downtown Tampa is very nice and enjoyable. I was pleasantly surprised and never worried about my safety. The riverwalk area that runs behind the hotel is very nice and you are also walking distance to a Publix grocery store and the Aquarium. Area recommendations: Westpark mall, aquarium, Hyde Park More

Lucky to get a balcony room for Gasparilla and was able to watch the invasion from the terrace. The room was very comfortable especially the beds. We dined at both Champions sports bar as well as the Italian restaurant which was pricey but superb. I feel that as a gold member we should have had access to breakfast since concierge... More

My husband & I stayed here for 1 night to attend a function close to downtown. The location is great. Request a room on one of the top floors & it's an incredible view from your room. The staff was very friendly, the hotel was clean & well appointed. Beautiful lobby area & they have a Starbuck's in the lobby.... More

This hotel is clean, staff is friendy and the location is great. My husband and I have stayed here before for a convention. While he attends meetings all day, I have the freedom to explore the city. We have our choice to stay at other holtels but we enjoy staying here. There is a bar in the lobby that is... More

Just returned from a nearly week long conference and truly enjoyed the property. The pool is great, and there are a number of options for groups to gather (lobby bar, Starbucks, sports bar, casual dining, fine dining). It's literally across the street from the convention center and light rail system. The rooms were clean, quiet, and well appointed. Food was... More