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Hilton Tampa Downtown

3.5 of 5
211 North Tampa Street, Tampa, FL 33602 (Formerly Hotel Tampa)
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Hilton Tampa Downtown
Ranked #76 of 158 hotels in Tampa
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49 reviews from our community

    Trip type
Traveller rating
    12
    17
    9
    9
    2
Date Rating
Florida
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed there one night on business, however here goes: 1. True, (as pointed out in another review) the bathroom is odd, and very small so the toilet encroaches a bit on the area to stand near the sink. I suspect the hotel is dated and probably the bathroom should be a little bigger and the rest of the room... More

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See 3 more reviews by DAN71395 for Tampa
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
20 May 2013

Greetings Dan71395, Thank you for staying with us. We appreciate your comments about your stay. We apologize for the inconvenience with the water in the shower. We have addressed your concern with our Engineering Department for immediate action. We appreciate your feedback and look forward to welcoming you back soon. Warm Regards, Hilton Tampa Downtown - Management More

A TripAdvisor Member
5 of 5 stars Reviewed 19 May 2013 NEW

Very friendly hotel staff. Extremely comfortable and clean room. One negative is no free wifi in room. However, we did take advantage of the free business center for internet access. The breakfast was delicious with excellent service. The valet service was really quick even on a busy morning. This is a great hotel to stay in downtown Tampa.

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Review collected in partnership with Hilton Hotels & Resorts

HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
20 May 2013

Greetings Guest, Thank your for staying with us. We appreciate your kind comments about our staff and service. We apologize for not offering free WiFi in the guest rooms, but it is free at the Business Center and Common Areas. We look forward to welcoming you back again soon. Warm Regards, Hilton Tampa Downtown - Management More

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW via mobile

Rude service at the front desk. Clean, boring rooms. And the worst part was waking up to a room adjacent to me using the bathroom twice (very loudly), and mass toilet flushes. When does that happen at a hotel??

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HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
20 May 2013

Greetings Matt S, Thank your for your review about your recent stay with us. We want to start by apologizing for the inconvenience we caused you. We have forwarded your comments about the Front Desk service to our Director Front Desk Operations to reiterate to our Front Desk Agents the role in serving our guest. Matt S, we apologize for... More

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2 of 5 stars Reviewed 17 May 2013 NEW

They couldn't get my reservation correct. No vent in bathroom causing extreme fogging. When door is opened, steam releases into room causing temperature changes. Daily charge for internet! What! Transportation to The Forum for graduation was a debacle. One teeny waste basket in the bathroom, none in the room by the desk. They were in WAY over their heads with... More

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Review collected in partnership with Hilton Hotels & Resorts

HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
20 May 2013

Greetings Pamela L., Thank you for staying with us. We were disappointed that we fell below your expectations. We sincerely apologize and would like to talk to you more about your experience at our hotel. Please contact our Director Front Office Operations, Andre Ward, at 813-204-3000. We would like to regain your confidence in our services. We hope you reconsider... More

San Jose, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 13 May 2013

This Hilton did not meet our expectations as the rooms was not cleaned and serviced well. All surfaces had a layer of dust and the furniture has stains. The bed linens were poor quality as well. I would not recommend staying here!

Was this review helpful? Yes 2

Review collected in partnership with Hilton Hotels & Resorts

HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
16 May 2013

Greetings Janet S, We sincerely apologize for your unsatisfactory experience at our hotel with the room not being cleaned. We know we did not meet your expectations and we can offer no excuse for what you described other than lack of attention to detail on our part. This is not our norm and we will address this with our Housekeeping... More

Houston
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 7 May 2013

I stayed here for business in Downtown Tampa. The hotel was very convenient, and I was able to walk to the deposition. I was also able to get a lot of work done in the room. The hotel was clean. It was kind of difficult getting around due to some renovations nearby, but it was good.

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HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
8 May 2013

Greetings Beamwalker, Thank you for staying with us. We are happy to see that your stay was productive. We apologize that it was difficult to walk around due to the renovation. We appreciate your patience. This is only temporary until the renovation is completed. Thank you for your comments. We hope you will have the opportunity to stay with us... More

Park City, Utah, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 May 2013

Well if you enjoyed it, you should return to this hotel. I could not believe it. My toilet was 4 inches away from the vanity and protruded mid-way into my sink. I had to stand sideways to brush my teeth.. and I am not a big person.

Was this review helpful? Yes 1
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
8 May 2013

Greetings Ethan B., Thank you for staying with us. We apologize for the bathroom being too small. Not all our bathrooms are small so please let the Front Desk Agent know about your request next time. We appreciate your comment. If your travel plans bring you back to Tampa, we hope you will choose to stay with us again. Warm... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 April 2013

The location of this hotel is great, heart of the downtown. The hotel itself is OK, nothing special. It was convenient to stay there for business purpose because of it's proximity to the my office. No internet cable in the room.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
3 May 2013

Greetings Boobalashop, Thank you for staying with us. We apologize you felt that our hotel is nothing special. We are undergoing a $20 million renovation right now and soon you will be able to enjoy our brand new product with new and exciting changes. We do offer internet in our guest rooms for a small fee, but you can get... More

A TripAdvisor Member
5 of 5 stars Reviewed 29 April 2013

The hotel was very nice, especially for the price. Very close to the University of Tampa, which was very good for us. Loved the coffee place in the Lobby and the smoothy joint across the street was handy.

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Review collected in partnership with Hilton Hotels & Resorts

HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
3 May 2013

Greetings Guest, Thank you for staying with us. We are glad you had a good stay and loved our coffee place. Pretty soon we will have a full Starbucks Store in our hotel. We hope you can come back and visit us soon. Thank you for your comments. Warm Regards, Hilton Tampa Downtown - Management More

Philadelphia, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 April 2013

We stayed here as part of a wedding party. The hotel is undergoing some construction so it was a little bit awkward, especially the valet parking and the lobby. But the staff is very nice and try hard. We got a group rate that was fair for a major downtown hotel.

Was this review helpful? Yes 1

Review collected in partnership with Hilton Hotels & Resorts

HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review
3 May 2013

Greetings Cynthia O, Thank you for staying with us. We apologize for the hotel being awkward right now. We are undergoing a renovation and soon we will have a brand new product. Due to the renovation our Front Desk and Valet had to be temporarily relocated but soon we will be back to normal. We look forward to having you... More

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Additional Information about Hilton Tampa Downtown

Also Known As:
Hyatt Regency Tampa Hotel
Hyatt Regency Tampa Hotel Tampa
Tampa Hyatt Regency
Hyatt Tampa
Tampa Hyatt
Hilton Tampa Downtown Florida
Address: 211 North Tampa Street, Tampa, FL 33602 (Formerly Hotel Tampa)
Phone Number:
Region: United States > Florida > Tampa
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #76 of 158 hotels in Tampa
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hilton Tampa Downtown is an upscale urban hotel surrounded by the natural attractions of one of Florida’s busiest and most beautiful gulf coast areas. Located in the heart of downtown Tampa, we feature convenient access to all of the attractions of Tampa, Clearwater, St. Petersburg and Orlando. We’re 6 miles from Tampa International Airport and a few blocks from the Tampa Convention Center, the Florida Aquarium, the University of Tampa, the Tampa Bay Times Forum, the David A. Straz, Jr. Center for the Performing Arts and the area’s centers for culture, heritage, shopping, entertainment and sports. Hilton Tampa Downtown offers 520 guestrooms, including 14 suites, all providing a sophisticated and relaxing environment of contemporary furnishings, finishes and personal amenities. For on-property relaxation, guests can enjoy our tropical rooftop outdoor pool, heated whirlpool, sundeck and fully equipped health club. The Restaurant 211 “complex” offers daylong opportunities for outstanding food and socializing. Restaurant 211 features American Cuisine for breakfast, lunch and dinner. Our Coffee Bar brews the exclusive Starbucks® Coffee. And, our Bar pours, draws, shakes, and stirs the perfect cocktail. Of the 30,000 square feet of function space at Hilton Tampa Downtown, over 27,000 square feet are on one floor, which gives meeting and social planners many options for planning flow from function to function. Our catering professionals have over twenty years of experience in preparing events for groups from 10 to 2,400. They offer a full range of services including theme parties, custom menus, décor design and transportation. Most of our hospitality staff has been with the property since it opened in 1982. Their local knowledge, impeccable service, and customer-focused attitudes provide every guest with a unique hotel experience found only at Hilton Tampa Downtown. ... more   less 
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