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Hyatt Place West Palm Beach Downtown Hotel Reviews, Florida

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Hyatt Place West Palm Beach Downtown

3.0 of 5
295 Lakeview Avenue, West Palm Beach, FL 33401
Hotel amenities
Hyatt Place West Palm Beach Downtown
24 traveller photos
Ranked #5 of 34 hotels in West Palm Beach
4.0 of 5 stars 187 Reviews
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Traveller Reviews
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187 reviews from our community

Traveller rating
    86
    70
    18
    10
    3
See reviews for
Families
37
 
Couples
57
 
Solo
13
 
Business
55
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Izmir, Turkey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best room comfort and standards”
5 of 5 stars Reviewed 11 May 2013

Lucky to see this quality with our budget. Excellent. lobby small and in a rush in the morning. Other than that we Loved their continental breakfast. New concept and over all outstanding. Price, value, quality, location, service excellent.

Was this review helpful? Yes 1
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
15 May 2013

Dear Okanson, Thanks you for the great feedback and glad to hear you enjoyed the new AM Skillet breakfast, we have heard rave reviews thus far about it! I would agree with you the Hyatt Place offers a tremendous value with breakfast and wifi always included with your stay! Also, the service piece is so important to our success and... More

Orlando, FL
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Very nice stay on a very busy weekend”
4 of 5 stars Reviewed 7 May 2013

We enjoyed our stay at this hotel. It is a modern hotel with a small lobby located in downtown West Palm Beach. It was a very busy weekend due to Sunfest but the staff seemed to do a great job keeping up with it all. The rooms are modern and nicely appointed. Not a particularly long walk to City Place... More

Was this review helpful? Yes 1
See 3 more reviews by alion76 for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello alion76, Sunfest is indeed out busiest weekend of the year and we are glad you made it to join us for the weekend. Our staff really tries their best to exceed all guest expectations and even though we are the host hotel for SunFest in it is ‘quite busy’, I am excited to hear you enjoyed the stay! Thanks... More

Stuart, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Convenient with Great Staff”
5 of 5 stars Reviewed 1 May 2013

Spent the weekend here in April and was very pleased with everything. New, modern, very convenient to downtown, easy walk to Clematis St and the marinas. The staff was terrific. Very busy and very helpful. Nice breakfast in the morning, nice lobby-lounge area in the evening. Even had a piano player one evening. Shuttle available to take you anywhere downtown... More

Was this review helpful? Yes 1
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Stinegolf, Thanks for the feedback! Glad you got to enjoy our new lobby music which we are now doing on Wednesday and Fridays (due to popular demand). Glad you took advantage of our free shuttle service (especially nice when you need to beat the heat!). We look forward to welcoming you back and give us the heads up before... More

West Palm Beach, Florida
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Enjoyable!”
4 of 5 stars Reviewed 16 April 2013

My husband and I stayed here for one night. We had an enjoyable time. The staff was very hospitable. They had a shuttle that could take you to most places downtown West Palm Beach. We were also able to walk to many places as well. The downside is that it is a small hotel with a limited number of rooms.

Was this review helpful? Yes
See 4 more reviews by jamilyn916 for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Greetings Jamilynn, Gal you and your husband enjoyed the stay with us – always a pleasure to hear about our staff!! They are in indeed some hospitable folks here in West Palm Beach! I understand the small hotels feedback, as we wish we had more rooms to accommodate additional guests on so many nights – particularly during the busy business... More

Sao Paulo
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great but I wish...”
4 of 5 stars Reviewed 11 April 2013

I spent a night last week at the Hyatt Place, I was in town to attend an int'l economic forum. The hotel was selected and paid for by someone else, so I cannot rate value. The staff were friendly on check-in and allowed me to check-out at 1pm instead of noon the following day, giving me time to complete an... More

Was this review helpful? Yes
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Travleeer, Thank for the time you took to share this feedback……I am happy we had the opportunity to welcome you during the International Economic Forum. I am so sorry to hear about the lost duty free items and rest assured we have revisited our lost and found policy as a result of your feedback. It is something we are... More

Charlestown, Nevis
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“My favorite hotel in the area”
5 of 5 stars Reviewed 10 April 2013

Stayed there two weeks, everything was as expected. Got a good deal on extended stay, I think they offer lower prices over 6 nights. Location couldnt be any better, walking distance from Cityplace. Room looked brand new or recently upgraded, staff was very helpful. Only two minor comments: - parking fee is a bit high for $20/day, at least in... More

Was this review helpful? Yes
See 2 more reviews by George_Nevis for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Mr. Nevis, Thanks so much for the great feedback!!!!! We love hosting our extended stay guests and that is correct, you do receive better rates the longer you stay so why might enjoy West Palm Beach for a few weeks! Our location and proximity to all of what West Palm Beach has to offer is key and I happy... More

Merritt Island, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Pleasantly surprised”
5 of 5 stars Reviewed 9 April 2013

This was my first stay at a Hyatt Place, and I have to say that I was impressed with the room layout. There was a nice size sectional sofa, a work desk, a big flat screen TV, and a refrigerator. And the beds were comfortable too. The hallway to my room was well lit--I hate dimly lit hallways. The free... More

Was this review helpful? Yes 1
See 2 more reviews by Lily Y for West Palm Beach
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello Lilly Y, WOW! Thanks for sharing the great feedback, I am so glad we surprised you and thanks so much for all of the nice things you shared about our hotel. You are right about the parking fee; it does auto post so I am glad we caught that credited you back for the $19.00. So happy to hear... More

Toledo, OH
Top Contributor
181 reviews 181 reviews
92 hotel reviews
Reviews in 81 cities Reviews in 81 cities
212 helpful votes 212 helpful votes
“If you can't stay on the island, this is the next best.”
5 of 5 stars Reviewed 8 April 2013

I booked the #1 rated hotel here on tripadvisor, only to have my friend who lives in West Palm tell me I made a mistake. She said the area is not safe and in an industrial park. I have no idea where that picture with a "lake" was taken, because there was certainly no lake when we drove by it... More

Was this review helpful? Yes
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Dear Tamarlea, Thanks so much for sharing your feedback about your stay with us – we are striving to make our way to #1 on Tripadvisor and it is the great feedback you shared that is going to help us get there. We are indeed excited to boasting such a nice breakfast now (included with all stays) and am happy... More

Baytown, Texas
Top Contributor
201 reviews 201 reviews
104 hotel reviews
Reviews in 92 cities Reviews in 92 cities
213 helpful votes 213 helpful votes
“Very Nice and Clean with a great Location”
5 of 5 stars Reviewed 4 April 2013

This hotel is in the heart of West Palm and has great rooms, a small beer and wine bars, and a light menu for survival purposes. The staff is excellent and the rooms are really nice. Take note, parking is $19.00 a night but is the cheapest parking in the area.

Was this review helpful? Yes
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Greetings Cokerbud! Thanks for the kind feedback! Glad you enjoyed the stay and also took advantage of the Hyatt Place Lobby Bar – Dave the bartender is world renowned (or least know in South Florida) as one of the best in the biz! The staff is really what makes things happen here and I am glad you though they were... More

Florida
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Convenient”
4 of 5 stars Reviewed 29 March 2013

This is in a very convenient location in town, near Palm Beach Atlantic University. The rooms are compact, but clean. The staff is friendly and helpful when we were looking for places to eat, etc. even getting directions for us to a car wash of all things! The indoor pool is small - same size as the matching hot tub.... More

Was this review helpful? Yes
JamesDOS, Director of Sales at Hyatt Place West Palm Beach Downtown, responded to this review
9 May 2013

Hello HighAdventure, Thanks so much for the feedback! Being adjacent to the Palm Beach Atlantic University campus is a big bonus for us as they are also a great partner and friend of the hotel. We enjoy hosting PBAU friends, family, administration and faculty throughout the year and hope you enjoyed the stay while here. Look forward to welcoming you... More

 
 
Hyatt Place West Palm Beach Downtown
Hyatt Place West Palm Beach Downtown
4.0 of 5 stars 187 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Hyatt Place West Palm Beach Downtown

Also Known As:
Hyatt Place West Palm Beach Downtown Hotel
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach
Hyatt Place West Palm Beach Downtown Florida
Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Business Hotels in West Palm Beach
#4 Family Hotels in West Palm Beach
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hyatt Place West Palm Beach Downtown
295 Lakeview Avenue
West Palm Beach, FL 33401
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