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DoubleTree by Hilton Hotel West Palm Beach Airport

3.0 of 5
1808 South Australian Avenue, West Palm Beach, FL 33409
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159 reviews from our community

    Trip type
Traveller rating
    76
    34
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Date Rating
Palm Beach, Florida
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

I work in the entertainment services industry and I am often called upon by my clientele to recommend premier hotel destinations. During the past year, I have had to stay in hotels extensively for relocation purposes and have discovered an absolutely wonderful, world-class hotel close to the airport in West Palm Beach, Florida -- Double Tree by Hilton Hotel West... More

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
15 May 2013

Dear Sylvia S, WOW! We are so glad you have been enjoying your many stays with us! Thank you so much for all the kind words! The staff was blown away by all the nice things you had to say about them! See you soon! Regards, More

Hawaii, United States
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

This hotel is one of the best hotels I have ever stayed in. The customer service here was great as well as the cleanliness of the room. It is in a very convenient location near the airport as well as city place and the beach. I would definitely recommend this hotel to anyone who is looking for comfort as well... More

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
15 May 2013

Dear Jazmuyn W, This is one of my favorite reviews! Thank you so much for taking the time to post this review, it really means a lot to us! We hope to see you again soon! Regards, More

Orlando
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 9 May 2013

Avoid staying on the ground floor as the rooms are loud and even the non-smoking handicapped room smells of smoke. The hotel Staff, restaurant quality and staff and overall appearance of the hotel otherwise are very good.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
15 May 2013

Dear Gisa K, Thank you for the feedback, it is greatly appreciated. I am sorry you were not satisfied with your room on the ground floor. Thanks to valued guest feedback such as yours, we are currently completing a conversion of all of our smoking rooms. By June 1, 2013 we will be 100% non-smoking! All carpets and soft goods... More

A TripAdvisor Member
5 of 5 stars Reviewed 9 May 2013

Would like to highly compliment Guilda at the front desk. During our initial call making a reservation, she was so friendly and helpful, giving directions, holding the room for us etc. Then when we arrived, she was extremely accommodating, upgrading our room, giving us our drink and breakfast vouchers and cookies, and always with a beautiful smile and a professional... More

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
15 May 2013

Dear TripAdvisor Member, Thank you for posting your wonderful review! I agree Guilda is a huge asset to our hotel and her smile is completely contagious! The staff was so excited and gracious when they read your review! A sincere thank you from all of us here at the DoubleTree by Hilton West Palm Beach Airport! Regards, More

West Palm Beach, Florida, United States
1 review
5 of 5 stars Reviewed 7 May 2013

great hotel, good attitude from the employees, overall a great place to stay at. There is a great employee there named Caitlin who is very kind and always willing to help. they have a shuttle that runs every hour on the hour for the guests convenience. They also make the best cookies.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
10 May 2013

Dear David L, We greatly appreciate you taking the time to recognize one of our Guest Service Representatives by name! We are so glad to have Caitlin working with us, she has proven to be a huge asset to our hotel. I am so happy to hear you enjoyed your stay with us and we hope to see you again... More

A TripAdvisor Member
4 of 5 stars Reviewed 7 May 2013

Nice Hotel with good amenities. Service could be better and Breakfast Could be better for the price. We were not plesased with the variety or the quality of food offered and thought the price was way too high for what was offered.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
15 May 2013

Dear TripAdvisor Member, Thank you for posting your review! I am terribly sorry you didn’t feel the restaurant offered a wide enough variety of options, and the quality was not what you expected. I will meet with our F&B manager to see how we can fix this. If you have any recommendations we would love to hear them. Please give... More

Wellington, Florida
1 review
5 of 5 stars Reviewed 1 May 2013

This hotel's #1 amenity is their vibrant and pleasant staff. Bright smiles greeted us on our arrival and Jessica at the front desk went above and beyond for our needs. Breakfast was amazing and the rooms were so comfortable that I felt at home.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
2 May 2013

Dear Edgar r, Our number one priority is exceptional service and making our guests feel welcome and at home! Nothing makes us happier than hearing it straight from our guests that we have succeeded! Thank you so much for the AMAZING Review! We look forward to your return! Regards, More

West Palm Beach, Florida, United States
1 review
5 of 5 stars Reviewed 1 May 2013

Hello world.. My name is Stephanie Poole... Thanks to Ms. Evelyn, today has been another wonderful experience at my favorite home away from home. I have been one of DoubleTree by Hilton Hotel @ West Palm Beach Airport number one customers for numerous years. They're known for their outstanding alliance who are highly accredited for their excellent team work and... More

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
2 May 2013

Dear Stephanie P, Wow! Great Review, thank you so much for taking the time out of your busy schedule to let everyone know why you continue to come back! We cannot thank you enough! See you soon! Regards, More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 April 2013

The accommodations and the amenities are all nice, but the friendly staff is what makes this hotel a comfortable stay. The staff are all very helpful and friendly, especially Evelyn at the front desk. She personally saw to it that I recovered a lost item in the hotel. Great service and a very nice place to stay.

Was this review helpful? Yes
Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
2 May 2013

Dear HammerC130, A sincere Thank You from Evelyn and all of us at the DoubleTree! There is no better reward than seeing your name on a glowing review for exceptional service! We hope to see you again soon! Regards, More

Charlotte, United States
1 review
4 of 5 stars Reviewed 30 April 2013

A good choice for an overnight stay near the airport. Clean rooms, good breakfast. The free shuttle was immediately available when I needed it. The location is not near any restaurants but they do have a free shuttle to WPB.

Was this review helpful? Yes

Review collected in partnership with DoubleTree by Hilton

Jason P, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
2 May 2013

Dear Eric W, Wonderful review! Thank you from the bottom of our hearts! Regards, More

 
 
 
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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

Also Known As:
Doubletree West Palm Beach
West Palm Beach Doubletree
DoubleTree By Hilton Hotel West Palm Beach Airport Florida
Address: 1808 South Australian Avenue, West Palm Beach, FL 33409
Phone Number:
Region: United States > Florida > West Palm Beach
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in West Palm Beach
#8 Business Hotels in West Palm Beach
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Doubletree Hotel West Palm Beach - Airport, centrally located just off of I-95 and Okeechobee Blvd. in West Palm Beach, is less than a mile from Palm Beach International Airport (PBI) and fabulous City Place, one of south Florida's most popular downtown destinations. For our guests' convenience, our full-service West Palm Beach, Florida hotel offers shuttle service to and from the Airport, as well as the many dining and entertainment venues of City Place.The Doubletree West Palm Beach, FL hotel offers understated elegance and tastefully-appointed guest rooms and suites that boast a long list of guest amenities, generous work surfaces, luxurious Sweet Dreams Beds, and complimentary wireless high-speed internet access. Order freshly prepared meals in-room or enjoy casual dining at Gecko's Restaurant, serving breakfast, lunch and dinner daily. Don't miss happy hour at Gecko's Lounge, or stop by for a nightcap after catching a movie or concert. Our airport hotel in West Palm Beach offers amenities like a heated outdoor pool and whirlpool in a lush, private courtyard and a well-equipped Fitness Center. Jogging paths, lakes and parks are all nearby.For the business traveler, our hotel in West Palm Beach, Florida provides a perfect Palm Beach County location surrounded by corporate campuses and Fortune 500 companies as well as easy access to Tri-Rail and all major arteries connecting south Florida metro areas. Stay connected with complimentary HSIA availability throughout the hotel and productive with our Business Center services. For groups, seminars, business or social functions, the Doubletree West Palm Beach Airport Hotel has modern ballroom and boardroom space that is perfect for your small meeting requirements. ... more   less 
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