I booked this Hotel online and paid in advance. Upon arrival check-in was very easy and fast. Staff greeted us coming in the door and were very courteous at all times. Even housekeeping greeted us while walking down the hallway to our room. Our room #114 was very nice and very clean. The bed was comfortable and great to sleep... More

We booked at the last minute and paid $100 for 1 night and got the last room. The hotel is in good shape and clean. The daytime desk staff are a little snippy, so don't expect any warm fuzzies. If you're coming off 75 it's a good 15-20 minute drive. So in this sense the location may not be ideal... More

We visit family in Zephyrhills about once a year, and have stayed in the Quality Inn before. When we arrived, I checked in and was given a water bottle and jelly beans for being a Choice Privileges member (nice touch). The hotel has an impressive lobby, and they serve warm cookies and fresh coffee in the evenings. The breakfast was... More

The hotel was very convenient to family in the area and was more than adequate for our needs for the one night we were there. The overall appearance is nice and the staff is friendly. We were given a suite, which was large. The downsides were that the bed was really hard, three of the five light bulbs over the... More

We booked three rooms at this hotel through hotels.com. There were nicer hotels in the area with better rates, but upon booking we were assured there was a handicap accessible room for my sister (hotels.com called three different hotels in the area while I waited each time, checking to guarantee the handicap accessible room was available). We checked in at... More

At first glance this hotel is very nice. Lobby is very open and welcoming. Don at the desk was helpful, kind, and patient. We are members of Choice Points so we were booking the room through them when we walked into the lobby. Don placed us on the bottom floor towards the back of the hotel. At first I thought... More

All the workout equipment was broken and had been for a while because the front desk staff was aware of it. Don at the front desk provided horrible customer service and to say that he's been there for 8 years says something about the management staff. I was in the hotel for a week and a half and had to... More

The window in the room can't be opened, and the air-conditioner doesn't help. I lived two nights (24-26 Oct 2012) in the smoking room. The room was stinking when I entered, and became unbearable after just two cigarettes that I smoked. It's kind of torture for a person who is used to breath fresh air. It's disgusting even to think... More

We were quite surprised when we entered. We had been told that it was an old hotel. We didn't see it that way. The lobby was beautiful and the room very nice. Staff was friendly, and helpful. The morning breakfast was typical fare but nice. Hotel was clean and quiet. We will return