This place is awful. Everyone else's room had a nice room sign next to the door. When we got to our room, there were mailbox number stickers on the door. We walked in and air freshener hits you like a ton of bricks. My boyfriend ended up not being able to sleep because the air freshened caused him to have... More

This place is a great bargain for the price. The service and rooms are great. the front desk folks are so friendly they make you feel welcome and at home. I stumbled upon this place and will highly recommend staying here for the price and service.

i love this hotel. i come here everytime im in town. the staff is wonderful and they really know how to make you feel like your at home. rooms are clean and they also serve breakfast. the manager angela is so sweet. mrs angela really makes me wanna keep coming back to this hotel.. beside the clean rooms and theres... More

I would stay at this place again and again. The rooms and bathrooms are amazingly clean. You would have to go a long way to find a motel this clean. Gladys and Kelvin are great owners. There was not enough they could do for you without being over the top. We will always stay here when in Whakatane. Nothing but... More

This is a travellers nightmare. We checked in and noticed they had humidifiers running in the lobby. Should have realized what was going on and run then, but we didn't. Got to our room(s).. we had two of them.. The carpet was stained, smelly and sticky. NOT vacuumed or clean. The sheets looked used and slept in, the bathroom was... More

This place was a nightmare! There were pubic hairs in 'clean' (I use this term loosely) bedding, towels, bathroom sink, floor and shower. No ventilation fan in bathroom so entire hotel room was a sauna. Mold in bathroom at ceiling. Drywall shavings on carpet because floor boards were nonexistent. Exposed wires. Need I say more?! Very unsafe for anyone traveling... More

They were rude and usually engaged with conversations with other staff and when they ran out of breakfast at 8am it was the most rediculous thing I have ever seen. There was staff sitting at the desk and watching guest enter the breakfast area and knew they were out of pretty much out of everything including milk. We just assumed... More

A good nights stay was literally a nightmare! I booked Microtel on-line in advance and chose this inn for its proximity to my business meeting. I arrived and there was a blue tarp hanging over the entry. That should have been a red flag. The entry had a security check-in desk in the anteroom. That should have been a red... More

We booked this hotel thru Hotwire with a rate of $30+. I wouldn't have even paid that much for it if we had known better. The carpet was beyond filthy. The drywall on the ceiling was falling off, cigarette burns everywhere, broken drawers, shower curtain rod hanging by one bolt, a dirty, musty smell. My husband turned the heater on... More