The hotel was very clean & smelled better than any place we've stayed in a while. Frances greeted us when our tired & weary selves came through the door. Frances' prompt, professional, courteous & SMILING customer service made us feel welcomed, as if we'd 'come home'! Thank you Frances! And, as if that wasn't enough, I cautiously asked for a... More

Suite was spacious and comfortable. Bathroom and vanity were a nice size. Hotel was clean and fairly new. Room was very quiet, we did not hear any road noise or other guests. I would suggest that they put up a sign on the main road to guide you to the hotel, which is located on a service road behind several... More

Good hotel located near two major highways and just a few minutes from downtown shops and restaurants. Only suggestion is to speed up some needed renovations: carpets need replacing as does the wallpaper peeling off in some areas and in some rooms. Neither problem is bad enough to turn off customers, but why let it get to that point? The... More

the hotel is fine. Clean room (carpet might need to replace very soon. It has shown the dirt), I have no complain on the room. One item it might consider to check and fix: the doors, each time anyone open and close the door, the sound is too loud like they intentionally slam it but they did not. The person... More

Upon entering my room, it seemed some sort of cheap air freshener was being used to mask another odor. The smell of the room was absolutely intolerable. Upon further inspection, I discovered a black mold problem. It was noticeable all over the entire room, especially in areas where to wallpaper was peeling away from the wall. You could actually see... More

Everything was great. The only issue was being charged twice for my room, as it was prepaid and when checking in the night clerk charged my card again. But, when I checked out in the morning the morning clerk was more than apologetic and quickly corrected the error and credited my card back.

We stayed here as our first choice the Hampton Inn was full . The room was very good, very well sound proofed against the nearby traffic and as requested away from the elevators. Breakfast was poor-probably typical of this category of hotel but with a diner within walking distance no point to stay in even for free food. Our welcome... More

Comfortable overnight stop while on the road. There were no rooms available on the first floor due to renovations but there was an elevator so this wasn't a problem. Room was clean and bathroom was adequate.Breakfast was surprisingly good with a nice assortment of food.

We had reserved our room for 6 days, but our first night was enough for us. Our room had a man's pair of underwear left behind the TV cabinet, and had numerous bugs crawling on the counter near the microwave area. Also, a live bug on the bathroom floor. When I complained, the manager came to take a look, took... More