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Comfort Suites Hotel Reviews, Woodstock

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Comfort Suites

2.5 of 5
340 Parkway 575, Woodstock, GA 30188
Hotel amenities
Comfort Suites
17 traveller photos
Ranked #2 of 5 hotels in Woodstock
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    9
    5
    3
    2
    1
Date Rating
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Home Away From Home”
5 of 5 stars Reviewed 19 May 2013 NEW

My husband and I recently stayed here while visiting our young granddaughters (and their parents, too). We have been staying here for the past several years and enjoy going back--everything is always spotless, the rooms have recently had a makeover with new carpet, tvs and sinks in the bathroom. Our room always has a microwave, small refrigerator, extra sink, a... More

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
20 May 2013

We thank you for being our very loyal customer; it is because of guests like you that we aim to challenge ourselves in constantly improving the services we offer. It is our aim to not only attend to the needs of our guests but also find ways to make our valued guests feel that they are not just customers, they... More

Florida
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Great place to stop for the night”
5 of 5 stars Reviewed 13 April 2013

We usually choose Comfort Suites because it can easily accommodate our family. This Comfort Suites has very easy access from the interstate. We had a quick and friendly check in; a clean room; the mattress on the pull-out sofa was very comfortable. Plenty of room for the family! Always a great breakfast at Comfort Suites and this was no exception;... More

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
14 April 2013

We greatly value the loyalty of our guests and it brings us great delight that we have not failed to make your stay pleasant and comfortable in all the times that you chose to stay with us. Thank you for the appreciation you gave regarding our friendly and reliable staff, the cleanliness of the room as well as the notice... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“My stay was Ok!”
3 of 5 stars Reviewed 9 April 2013

After a long trip and late arrival the man at the desk was taking his sweet time checking me in,,,way to much time. The appearance of the man left me wondering...The Breakfast was fine except for the old stale rubbery Hard boiled eggs. The front desk staff could some personality. as for My room was clean and stocked. Location was... More

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
10 April 2013

Thank you for choosing to stay with us, and spending time and effort in writing us your feedback. We sincerely appreciate the candid comments you brought to our attention, and we also apologize for the inconveniences incurred during your stay. The feedback regarding the hotel staff demeanor and the served breakfast will definitely be assessed and addressed without delay. We... More

Mobile, Alabama
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Very Impressed”
5 of 5 stars Reviewed 31 March 2013

The double Queen suite we stayed in was amazing and very comfortable for our family of 7. The room was very clean and the breakfast served was great with alot of choices for the adults as well as the chilldren. We are looking forward to our next trip to Atlanta so we can stay here again :-)

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
1 April 2013

We couldn’t thank you enough for choosing to stay with us. It brings us great honor to have served your family really well. Thank you for sharing to us your wonderful feedback regarding the hotel room cleanliness and the delight you had with the breakfast served. This serves as our inspiration to do so much more to give our valued... More

Quantico, Virginia
2 reviews
“Awful! ADDED CHARGES TWICE AFTER THE FACT!”
2 of 5 stars Reviewed 25 March 2013

Where to start? Well, we are a military family who has to travel from the Washington D.C. Area to New Orleans every 3 months. We stop in Woodstock to visit friends and have stayed at Comfort suites 6 times. This one 3 times. The first time we stayed here was fine, except I accidentally left my favorite sweater in the... More

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
28 March 2013

We sincerely apologize if you have been put through such upsetting experiences during the times that you chose to stay with us. We are deeply troubled to hear that you’ve had unpleasant encounters with the staff. It has always been our goal to give our clients the value for their money, while giving them a comfortable and pleasant experience. As... More

Maryville, Tennessee
1 review
“Darell C”
4 of 5 stars Reviewed 20 March 2013

Nice clean room with a great bed and TV. Heat and Air worked great. Hotel was several years old but had been renovated. My room had new furnishing and was great. Breakfast was very good. Location is right off I-575 several restaurants nearby. I heard one lady at breakfast didn't have hot water for a shower, but I had no... More

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
21 March 2013

It brings us great delight that we were able to serve you well. Thank you for sharing to us your wonderful feedback. We especially appreciate that you took notice of the renovated areas of the hotel, as well as liking the served breakfast and hotel room accommodation in total. It is our aim to continually seek excellence and we thank... More

Wausau, Wisconsin
Top Contributor
84 reviews 84 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
“Average for chain, Good location”
4 of 5 stars Reviewed 18 March 2013

Stayed in Woodstock on the way to Hilton Head Island. The hotel is located close to everything, shopping, dining etc. The hotel is a little difficult to find as it is tucked away from the main road. The hotel is a little dated but the rooms are comfortable and spacious. The breakfast is standard for Comfort Inn and the attendant... More

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
19 March 2013

We sincerely appreciate the time you took to share to us your valuable feedback. It brings us great joy that we were able to serve you well and that you took notice of the hard work our entire staff put into to give you the best experience there is. We will definitely work harder to meet and deliver satisfactory services... More

Alexandria, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice Place to stay”
5 of 5 stars Reviewed 26 September 2012

Very spacious and clean. When checking in I questioned the rate and the clerk got very rude, but other than that all the people were very friendly and helpful. As I left I reported that the air conditioner was not getting cool. I had it on max cool and it was working like a fan. I did not need it... More

Was this review helpful? Yes 1
Roy P, Guest Relations Manager at Comfort Suites, responded to this review
30 September 2012

Dear Guest, Thank you for taking some time in making this review. By this, you are keeping us updated on what we should be maintained and improved. We will discuss this on our regular meeting and be giving sanctions to those who are accountable. Rest assured that we will always cater your needs any time, no matter how you want... More

Harrison, Tennessee
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
“Older Hotel needing upgrades.”
3 of 5 stars Reviewed 19 September 2012

I stayed at the Comfort Suites Woodstock from 9-14 through 9-16. I always ask for a room as high off the first floor as possible. I was put in room 320. The room was spacious, which was nice, but it was in need of some updating/repair. For example, the paint around the mirror in the bathroom is peeling off. The... More

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Roy P, Guest Relations Manager at Comfort Suites, responded to this review
30 September 2012

Dear Guest, We appreciate your time in writing a review regarding your stay with us. First of all, we sincerely apologize for all the inconveniences that you have experienced. We would like you to know that we acknowledged that flaws that we have. We also feel sorry that we didn’t meet your expectations and we also would like to let... More

Pensacola, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great hotel!”
5 of 5 stars Reviewed 5 September 2012

Breakfast has a good variety, rooms are clean and comfortable, staff is very friendly. Every employee I walked by had something nice to say, even when they were frazzled with an elevator malfunction. Hotel is right around the corner from TacoMac. Tub was super slippery so I recommend using the non-skid mat they provide. Will definitely stay here again.

Was this review helpful? Yes
Roy P, Guest Relations Manager at Comfort Suites, responded to this review
30 September 2012

Dear Guest, We are pleased to know that you had a great time during your stay with us. We are happy that you had a comfortable stay and you were assisted by our excellent and friendly customer service staff. We are not a perfect hotel but we are trying our best to deliver services beyond expectations. Thank you and we... More

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Additional Information about Comfort Suites

Address: 340 Parkway 575, Woodstock, GA 30188
Region: United States > Georgia > Woodstock
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Woodstock
Price Range: $
Hotel Class:2.5 star (2.5*)
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Comfort Suites
340 Parkway 575
Woodstock, GA 30188
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