Had to travel to Coeur d'Alene in January for business, and luckily I received a local recommendation to stay at the resort. What a beautiful hotel! The rooms were great - split level, nice work desk, seating area on the lower level, and a very comfortable bed. My room had the city view which was okay, but I would recommend... More

We had such a great time! The grounds are beautiful and the guest services are top notch. We will be back over and over again! More

We stayed here for our annual Christmas shopping spree in the lovely little town. We were on the 10th floor and had a beautiful view and oh so comfy bed. The roms are always immaculate and crisp and fresh which is so important. We had our four year old diaghter with us who would rather relish the view and autmatic... More

After a long drive we made a last minute stop and were lucky to get a room over the holidays. We signed up for the spa package and didn't regret it after the long drive. King room with step down seating area was a plus. The only negative was the dark lighting in the dressing bath area. The weather was... More

The good: The scenery from the hotel and the surrounding area is really quite beautiful.  The hotel grounds are spotless and very pretty. The service is first rate, from the valet parking, nightly turn down service, and Beverly's. The wine cellar is very impressive, and The sommelier was very gracious, knowledgeable, and helpful. The golf course is a top ten... More

My wife and I spent the first night of our honeymoon here and it was a delight. The customer service was tremendous, allowing me to pick up a room key in the morning so that we wouldn't have to try to check in with my wife in her wedding dress, arranging the rose petal turndown service for me via email,... More

My husband and I stayed Dec 13-16 for a large conference held at the hotel. When my husband booked his room, he asked for a deluxe room. He room was ok, but was not deluxe in my opinion. Most of the other attendees were given rooms with fireplaces, Jacuzzi tubs, balcony's, etc. We got a small room, with a shower... More

We were at your motel today. We were hoping to see your holiday lights from the windows in the hotel lobby area. Lots of stairs. Not one ramp. No handicap access to lobby bar or lobby bar areas due to stairs. Same situation for the holiday shops across the street. We had to walk completely around the block to get... More

My wife and I spent a couple of nights during a business trip at the resort in a lake view fireplace room. It's a tier style room with the king bed slightly higher than the sitting area near the window. There is a gas fireplace in the front corner which allowed us to enjoy the view and the fireplace at... More