Okay here is the thing that has really put me off. The staff is supposed to be courteous and helpful when it comes to interaction. You are after all staying for a longer period . But that was not happening. The dishes were supposed to be clean ( when you check in). neither were the dishes clean nor was the... More

Stayed frequently here several months a year for business travels. The hotel has recently renovated, my room got a new mattress, new bedset and new flat screen TV. Agreed with the other reviews, the staff is friendly and helpful. Having a kichenette made my stay feel like home, you will appreciate it during winter season. This is a great value... More

Jim the manager of the hotel and his entire staff are awesome, there staff if very friendly, the rooms are always clean and comfortable. i stay at the hotel over 3 weeks a month and it feels like a home away from home.

Have used this hotel 3 times in the last 6 years each time for over a month. Found the service to be consistently good each time. Lots of parking available and places to grab a quick bite within walking distance (obviously in the summer). Would not recommend walking in winter. The train station to downtown is also close by (15... More

I recently stayed at the property for a little over a month and found it to be a very pleasant experience. The Staff is more then helpful in all aspects of customer service. No request was to much to do. Any supplies needed were happily provided. As a disabled person, your accessible rooms were well planned and layed out for... More

Only stayed here one night, but it was clean, comfortable, and we got an incredibly good deal off Hotwire, so it was probably the best value of any hotel I've ever stayed in. Definitely recommend this place!

At the last minute we decided to get away on New Years Eve...find somewhere we could relax and not have to deal with noise and craziness. I found this hotel - the rate for the night was great and we really liked the fact that there's a full kitchen in every room. The staff was extremely friendly and helpful, the... More

This was only my second stay at this hotel but I keep wishing I could come & stay for a week or so as it feels so homey. It is, perhaps, showing a little wear & tear (hardly surprising!) but the place is well kept, spotlessly clean & very, very comfortable! What more could you want? Well, there is more... More

I stayed at the Extended StayAmerica in Buffalo Grove, IL May 31 to June 2, 2011. Parking was easy. Check-in was reasonably quick. The agent took a moment to explain the key card, which was different than most cards today. Push it all the way into the lock and leave it there while turning the handle; then push the door;... More