Really enjoyed our experience at The Avenue Hotel Crowne Plaza. It was my first time staying at a Crowne Plaza so if this is what I can expect I'm a fan. We reserved on line thru the hotel website. Had my reservation in hand in case of any problems. No problems at all...yippee. We were a little early and they... More

the Avenue hotel is in a great location in downtown Chicago. Close to everything you'd want to go too. We only stayed there for 2 days so not very long however we will be back that's for sure. The people we encountered were all very nice and you can tell they care about the hotel a great deal. This crowe... More

Avenue Hotel participated in Groupon so my wife and I decided to give it a try. We are withing driving distance of the hotel so it was a nice get away. It was quite a deal for a king suite. Parking is attached to the hotel and although people that aren't use to city parking could be shocked at the... More

I purchased a Groupon for this hotel just to try it out. I normally stay at the Hyatt Regency when looking for Michigan Street accomodations. The room was a King Suite, which had a living area, bathroom and bedroom. The bathroom was off a short hallway between the living area and bedroom. There were doors on each end of the... More

We stayed at the Crowne Plaza February 4-5, 2012 for a quick family getaway. Our room was a corner suite on the 22nd floor. From the bedroom, we had a nice view of the corner of Michingan Ave & Huron (could see right down inside the sky window of the Apple Store). The room was nice. It had a desk,... More

The hotel room was great. Checking in with Sara, however, was certainly not. You would think that a place like this could afford to pay a more courteous staff! We will stay elsewhere next time we are in Chicago. More

We had 3 king suites and they were excellent! The beds were very comfortable and both my husband and cousin said the woke up without back pain for first time in a long time. Rooms were very clean and updated. Check in was quick. Great location. It was a little noisy but didn't bother us. Would definitely stay again. More

Our room was small and in need of updating. Also, the windows were really drafty, it almost felt like they were open. And the heater was so loud that we had to turn it off to get any sleep. And the windows were not only drafty, but you could hear all of the street noise, even though we were on... More

This hotel is below average due to two major thing: Furnitures out of date (bathroom, heating system, TV,...) and noise around hotel. Windows are so thin that you hear the busy city, and heating system is just horrible (about noise aswell)! Wifi is working well but very expensive. Service is just average but nothing excessive. More