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Hilton Garden Inn Chicago Downtown/Magnificent Mile

3.0 of 5
10 E. Grand Avenue, Chicago, IL 60611
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Hilton Garden Inn Chicago Downtown/Magnificent Mile
Ranked #60 of 164 hotels in Chicago
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670 reviews from our community

Traveller rating
    266
    293
    69
    19
    23
See reviews for
Families
142
 
Couples
144
 
Solo
63
 
Business
161
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Top Contributor
82 reviews 82 reviews
76 hotel reviews
Reviews in 63 cities Reviews in 63 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 7 May 2013

In Chicago for an overnight business trip. The hotel is in a busy central downtown area. Check-in was fine with a brief wait. Reservations were correct and they acknowledged my Hilton Honors membership. The hotel has a small lobby due to the footprint and was quite noisy. Elevators required using the keycard. Went up to my floor. Had a king... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
9 May 2013

Thank you for your comments regarding your recent stay with us. While I appreciated hearing that you found our hotel to be a value with satisfactory amenities, I was concerned to hear that you found our rooms located near the elevator bank to provide a challenge with regards to noise. We are currently exploring some options with sound "proofing" some... More

Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 7 May 2013

I stayed here for one night for my business visit for Windpower show. Wonderful experience, close to all great restaurant. Excellent reception team. I will stay again. Room & bed comfortable. Red line subway is just walking distance, a great way to move in Chicago.

Was this review helpful? Yes 1
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
9 May 2013

Thank you for taking the time to share your comments regarding your recent stay here with us. We appreciate your positive comments about our staff, hotel amenities, and attractive location! I will share your comments with our team here on property. We look forward to hosting you again the next time your travels bring you to our wonderful city. More

west covina, calif
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 May 2013

After a red eye from LAX to O'Hare, we arrived very early to the hotel. Despite the the 6am arrival, our room was ready and we were able to check in. Everyone was very welcoming and we were briefed on all the amenities. Our room was impeccable and the view of the skyline, beautiful. After a day of sight seeing,... More

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See 14 more reviews by preyes63 for Chicago
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
6 May 2013

Thank you for taking the time to share your feedback regarding your recent stay with us. I was pleased to read that we were able to accommodate your early check in and you could relax after your redeye flight. I will share your feedback regarding Weber Grill with the team there as well. They will appreciate hearing your comments! Thank... More

Senior Contributor
40 reviews 40 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 May 2013

My 3 girlfriends and I stayed here in April of 2013. We were able to walk everywhere from here! Area was safe and clean, Rooms were clean and comfortable, Staff was nice and helpful. Hans helped us get great tickets to the Millions Dollar Quartet at an unbelievable price and the Webber Grill is in the lobbly....YummmmEEEEEE! We have not... More

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See 8 more reviews by Jenzie59 for Chicago
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
6 May 2013

Thank you for your great comments regarding your recent stay with us! We are glad that you enjoyed our hotel's location and the many advantages it provides to enjoy our great city. I will make sure that Hans is recognized for his efforts in getting you and your friends set up for the show. He will appreciate your comments! Again,... More

Conway, United States
1 review
5 of 5 stars Reviewed 1 May 2013

As a couple, we didn't need a lot of space and our room provided more than enough. Our view from the 22 floor was breathtaking. The housekeeping was phenomenal, our room was straightened and towels were replaced every afternoon when we returned. She even left us a Happy Birthday note. The location of the hotel downtown was so convenient. Everytime... More

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Review collected in partnership with Hilton Garden Inn

Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
15 May 2013

Thank you for sharing your experience with us on Trip Advisor! I was thrilled to hear how pleased you were with each of your encounters with our many staff members across several departments. The happy birthday note left by our housekeeping team are the little things that we strive for.. and I love hearing that you received and appreciated this.... More

Waterloo, Ia
Top Contributor
70 reviews 70 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 30 April 2013

The hotel was very clean. The beds seemed to be a little older, but we were all so tired by bedtime, no one seemed to notice. The location was great. Two blocks from Michigan Ave. and the subway station was right on the corner from the hotel. In the afternoons, they had cookies and tea in the lobby. The restaurant... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
2 May 2013

Thank you for taking the time to share your comments regarding your recent stay with us. I am pleased to hear that you were able to enjoy the many advantages of our hotel's location as well as our neighbor restaurant Weber Grill. As a side note concerning our beds, we are replacing all of them this year so hopefully upon... More

andover, United States
1 review
2 of 5 stars Reviewed 29 April 2013

I was awoken at 3:30 am with guests talking loudly in the hall. At 5am a child started crying for his mother for 15 minutes. At 5:30 a couple was having very noisy sex in the room next door. I appreciated explaining this to my teenage daughter.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
30 April 2013

Thank you for your recent response and for sharing your concerns regarding the noise during your recent stay with us. At times our neighbor guests aren't as considerate as one would like and expect, for this I apologize. I can imagine it was rather embarrassing the situation you encountered with your daughter with you. I do hope we are given... More

denver
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 28 April 2013

I recently stayed at the Hilton Garden Inn Chicago / Magnificent Mile, and was pleased with my stay. Helpful, courteous staff, combined with clean and comfortable accommodations made for a great weekend. Location is perfect - right where you want to be! I definitely would consider staying here again when in Chicago. Only negative I can see is concerning possible... More

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Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
30 April 2013

Thank you for taking the time recently to share your feedback regarding your recent stay. I was pleased to hear that you enjoyed your experience and were able to take advantage of our central location to many of Chicago's local attractions. We look forward to hosting you again the next time your travel plans include Chicago! More

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 28 April 2013 via mobile

This was my husband and mine first time in Chicago. The most important thing for us was location at a good price. This location was perfect. The red line is literally outside the hotel doors! From the airport, we took the blue line to Jackson then jumped on the red line. We used the trains the entire weekend and saved... More

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See 3 more reviews by Hollie H for Chicago
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
29 April 2013

Thank you for taking the time to share your comments regarding your recent stay with us. I am glad that you enjoyed your experience here with us and took advantage of our location to explore all that Chicago has to offer! We look forward to hosting you again as your travel plans bring you back to Chicago. More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

Hilton Garden Inn - Chicago My husband and I stayed here during 11-17 April 2013, reading some of the views posted here I was a little sceptical and told myself not to expect too much, but decided to go for this hotel due to the location. We arrived on the evening on 11th April, and were pleasantly surprised at the... More

Was this review helpful? Yes
Howard M, Director of Sales at Hilton Garden Inn Chicago Downtown/Magnificent Mile, responded to this review
29 April 2013

Thank you for taking the time to share such detailed feedback regarding your recent stay with us. I was pleased to hear how attentive you felt our team was and the quality of our hotel. I will be sharing your comments with the entire staff, which they will enjoy hearing! Again, thank you for sharing your comments and we look... More

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Hotel Summarization (Beta)

What travellers say

  • Weber Grill(30)
  • Red line(17)
  • Great location(17)
  • Very good(10)
  • Front desk staff(9)
  • Friendly and helpful(9)
  • Navy pier(7)
  • Michigan avenue(6)
  • Would definitely stay(5)
  • Grocery store(4)

Additional Information about Hilton Garden Inn Chicago Downtown/Magnificent Mile

Address: 10 E. Grand Avenue, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotels in Chicago
#61 Family Hotels in Chicago
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just off the Magnificent Mile in the heart of downtown Chicago, the Hilton Garden Inn has everything you need, just where you need it!Enjoy juicy steaks and burgers right off the grill at Chicago’s very own Weber Grill or just relax with a drink at Smoky Joes Bar located inside the hotel. Keep caffeinated with our very own Starbucks located right in the lobby. Over 200 restaurants and bars including Rock Bottom Brewery, Harry Caray’s, Cantina Laredo Mexican Cuisine, and Chicago’s newest addition Michael Jordan’s Steakhouse are all within walking distance.Many of Chicago’s unique entertainment options are in our neighborhood like world famous Navy Pier, endless shopping on the Magnificent Mile, Second City Comedy Club, Comedy Sports, Chicago Theatre, Apollo Theatre and so much more. ... more   less 
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Also Known As:
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel
Hilton Garden Inn Chicago Downtown Magnificent Mile Hotel Chicago
Hilton Garden Inn Chicago Downtown
Hilton Garden Inn Chicago
Hilton Chicago
Chicago Hilton

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Hilton Garden Inn Chicago Downtown/Magnificent Mile
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