We took advantage of a winter weekend special at a very reasonable price. Even though we knew nothing about this hotel or the Kimpton chain, it sounded nice and the location was good.
I was expecting to find it just a good value, but we were more than very happy with the weekend we had at the Monaco, we were...
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We're very happy you got to have your first time at a Kimpton Hotel be with us so you could experience the genuine care and comfort, as well as the unique vibe that Kimpton Hotels have. Wine hour and the morning coffee is just some of the many unique and exciting things we offer. Join Kimpton InTouch and you'll earn...
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This is my second time staying at the Monaco in the past year, and it only gets better. I reserved a suite facing the river. From the moment I stepped into the hotel I was treated like a VIP. When I left or entered the hotel I was called by name and always asked how my day was. Anything I...
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Reviewed 2 August 2011
What a great review! Thank you so much for taking the time in leaving it. Our staff is definitely proud of their work and it speaks volume to what they are able to accomplish everyday. I'm happy to hear about your stay and your experience with the staff. We'll see you next time you are in Chicago!
Cheers,
Marco Scherer...
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Three friends stayed for a concert at the Chicago Theatre, just a block and a half away. We had plenty of room in a freshly carpeted room with two queen beds. Front desk service was lively and helpful as was the doorman throughout the the afternoon and evening. We ate dinner at the adjacent restaraunt, and again service was really...
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Chicago Theater is so close to us and such a historic building. Glad that you got to enjoy a concert there. If you ever need assistance in obtaining tickets for a play or concert, check with our concierge team! There's also House of Blues that have great concerts and is only 2 blocks away. Thank you for the review!!
Cheers,...
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We went to the Monaco hotel for a week-end. Perfect. Nice rooms, very warm (thermosthat control in the room), nice bed, very clean. Very nice and efficient staff, very good service. I will stay there again
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Justine, Glad you had a nice short stay! Hope that you can come and stay a little longer and really enjoy the Windy City! We are so close to everything.
Cheers,
Marco Scherer
General Manager
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Our recent stay at the Monaco, a Kimpton Hotel, was awesome. The rooms, the staff, the attached rest/lounge couldn't be better. We had a great view and a very comfortable bed. We have stayed at the Allegro, the Burnham and the Palomar, all Kimpton hotels. The Monaco was the last on our list for Kimpton properties and it was great....
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Rod, Thank you for the review. You are trully a Kimpton Chicago Expert now! We definitely pride ourselves in having an amazing staff that are all fully empowered to take care of our guests. Glad to see that you got to experience that. We look forward to having you as our guest again.
Cheers,
Marco Scherer
General Manager
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This hotel was a real treat from the wine reception to the wonderfully comfortable rooms. It was a birthday treat. Love the bar, truffle fries are a hit, wonderful signature martinis!
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Our South Water Kitchen staff will love to hear how much you enjoyed the martinis and we are all so glad you had a great birthday. Happy Birthday!
Cheers,
Ryan Parker, AGM
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From the moment I arrived curb-side until left for the airport three days later, I was very much impressed with the hotel, location, and service I received during my three-day stay! It's always a great sign when you are greeted curbside by the doorman and he remembers your name for the next three days! This is an older Chicago hotel...
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Dusty- I'm going to let the doormen know how thankful and impressed you were with the service you receieved by them and our desk staff. They will love to hear it, thanks! Did you try Chef Roger Waysoks German Chocolate Cake? You have to try that next time!
Cheers,
~Ryan Parker
AGM
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Quick business trip and I generally like Kimpton Hotels. The renovated rooms are very nice. Spacious and modern (yet classy) decor. It's a great location---just off Michigan Ave. and a block from the El. Check-in was a good experience...they had all my preferences down as a Kimpton InTouch member. The room was very quiet (although it was facing East, so...
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Gobucky- I'm thrilled to hear you enjoyed the renovated rooms. We wanted to keep it very comfortable, but also we wanted to ensure your needs are met with things like lots of power outlets and iPad/iPhone charging iHomes. I hope when you return you'll reach out to me. I'd love to try and help with one of those River View...
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I stayed at the Hotel Monaco on a business trip 1-21-2012 for 3 nights. I was greeted by friendly staff. The room was clean, comfy and quiet. I never heard any outside noise. The bed was great and the shower was warm and clean. I ate at the hotel restaurant 1 night. The coho salmon was excellent. Mortons is located...
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Dear Goodscout,
I'd love to have you back another night too! Thank you for the kind review and I'm sure glad you found us clean, friendly and quiet. Perhaps next time you visit I might recommend you to try South Wakter Kitchen Chef Roger Waysok's German Chocolate Cake. Its pretty amazing and it's his mom's recipe.
Ryan Parker
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Check in was a breeze, as we were allowed to check in a bit early. However, I was extremely annoyed when I heard the single gentlemen next to me get upgraded to a suite, while I had a King room with my wife and infants. What was really annoying is that I am a Kimpton "In Touch" member, which is...
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Thank you for taking the time to leave the review. I'm so sorry to hear about your experience. We do have several different types of room and suites that are available at the time someone makes their reservation. Once a guest reaches Inner Circle status with Kimpton InTouch, they are offered complimentary upgrades. To reach Inner Circle status, you need...
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