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The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
Ranked #69 of 164 hotels in Chicago
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3,086 reviews from our community

Traveller rating
    1,096
    1,113
    493
    248
    136
See reviews for
Families
483
 
Couples
777
 
Solo
241
 
Business
960
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Indiana
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

A wonderful experience at thes grand old hotel in Chicago. Steps away from the Chicago Symphony Orchestra, Art Institute and Milenium Park. A sense of history abounds in the loby and even the hall way are filled with pictures of famous people that have stayed here.

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Review collected in partnership with Hilton Hotels & Resorts

boston
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I stayed at this hotel for a night during a recent business trip and was very impressed. The lobby was very impressive and lively. I was upgraded to a suite and it was simply gorgeous. I only wish I had someone other than myself to enjoy it with me! Next time I go back to Chicago I plan to stay... More

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Oklahoma City, Oklahoma
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

The Palmer House is my hotel of choice in Chicago. The luxury, splendor and magnificence of this historic hotel is unmatched by few hotels in the US. The Palmer House has a grand lobby used by guests/locals for a cocktail after seeing a show in the theatre district. It also has a spa/fitness facility. The rooms are spacious, with comfortable... More

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Indianapolis, Indiana
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

There is a lot to do right around the hotel. It is a great location. The rooms are nice and spacious. I was dissappointed there isn't coffee in the room; however, there is a Starbucks in the buidling.

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See 2 more reviews by Gwen_Indy for Chicago
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

Reminds me of some of the great hotels in Europe that I have stayed at. With so many hotels decorating in a boring contemporary style, it is so nice to find a hotel that is elegant, beautiful, and filled with so much history. Service is excellent too.

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san francisco
Top Contributor
65 reviews 65 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 18 May 2013 NEW

The Palmer House is a historic Chicago hotel right on State Street in the Loop. Good location, easy access on the L, and for the most part the staff is friendly and attentive, but you can do better. Taking up nearly an entire city block, this hotel is big, but that's the way they were building hotels in the 1920's.... More

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See 8 more reviews by SFworldtraveller for Chicago
Philadelphia, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Reminiscent of the Waldorf Astoria in NYC. Great lobby complete with mural ceiling. Excellent service. Central to Chicago. A real gem. In not sure why this hotel isn't ranked among the top 10 in Chicago. I travel for business in new locations almost weekly and truly enjoyed my experience here.

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HiltonPalmerHouse, Manager at The Palmer House Hilton, responded to this review
18 May 2013

Dear Guest, Thank you for sharing such lovely remarks regarding the Palmer House. Your review is greatly appreciated and I hope you will have the opportunity to visit again. Thank you, Dardan Mehmeti More

Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 17 May 2013 NEW

Elegant, lovely hotel with photos of famous performers from decades past lining the hallways, which alluded to a rich past. Service was professional, room was decorated nicely and was very clean, which is the most important aspect of a hotel.

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Redlands, CA
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The Palmer House oozes old world charm. As a matter of fact, I wondered aloud about the lobby ceiling's similarity to the Sistine Chapel. Some might say the rooms and hallways appear to need a bit of refreshing but overall, the hotel is charming and the staff quite agreeable. The beds and linens were definitely comfortable and the bathroom amenities... More

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See 3 more reviews by Mirlini for Chicago
Rochester, NY
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Enjoyed my stay. I was upgraded to an executive suite which was nice. Room was large, quiet and immaculately clean. Lobby is beautiful, staff pleasant. Halls were ice cold, it was uncomfortable to walk from my room to the elevator. It took forever for the elevators to floors 18 and above to arrive which was a drag. Good location a... More

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See 6 more reviews by amymeri for Chicago
Hilton Chicago
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Chicago, IL
4 of 5 stars 1,426 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Very nice(90)
  • Art Institute(81)
  • Great location(69)
  • Executive floor(47)
  • Double beds(38)
  • Fitness center(28)
  • Millennium park(27)
  • State Street(20)
  • Magnificent mile(16)
  • Executive level(16)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Chicago
#35 Luxury Hotels in Chicago
#45 Family Hotels in Chicago
#62 Business Hotels in Chicago
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Palmer House Hilton welcomes you from the moment you enter our remarkable lobby. It’s ceiling of 21 panels featuring Greek mythological scenes rich in paint and architecture could rival that of the Sistine Chapel. A perfect spot to immerse yourself in the culturally rich history of Chicago and lively buzz of passer bys while relaxing with a hand prepared cocktail or sipping from a selection of blended teas during our Afternoon Tea. Located adjacent to our Lobby, you’ll enjoy dining at Lockwood Restaurant, AAA 4 Diamond restaurant and cocktailing at Potter’s Lounge, our modern twist on a prohibition speakeasy. Our Contemporary guestrooms blend decor of warm textures and jewel tone accents synonymous with the traditional Palmer House grandeur while integrating modern media capabilities include a 37 inch flat screen television, wireless and wired internet connections and alarm clock with auxiliary port. Enjoy the Hilton Serenity Dream bed featuring a plush top mattress and crisp linens,and Peter Thomas Roth bath amenities. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 
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Also Known As:
The Palmer House Hilton Hotel
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Palmer House Hilton
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago

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The Palmer House Hilton
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