My husband and I are native Chicagoans so we had been so proud to have the legendary Palmer House in our city. We decided to splurge on a 2 day staycation at this 5 star hotel. The location, common areas and lobby lived up to it's reputation however our room was nothing short of pathetic! Old faded carpet, "gray" bedding... More

Pleasantly old-fashioned decor. Friendly and competent service. Room was large and quiet. More

This is an old-fashioned grand hotel, for better or worse. It's in a perfect location for my work trips here, so I've stayed here before and will stay here again. I stay on the executive floors, which are higher up, quieter, have express elevators, and have access to the nice executive lounge. The "better" part of staying in a property... More

My husband and I have stayed at the Palmer House Hilton in Chicago multiple times and appreciate it's reliability--large rooms by big city standards, lovely grand old lobby, perks for Hilton diamond card holders, and close proximity to the Chicago Art Museum (which is in easy walking distance), lots of shopping, and other sites. Recommended, particularly at the price. More

Unexpectedly I did end up in Chicago- with no Hotel-. I went to the O'Hare Airport Hilton, because I wanted to stay at the Palmer House Hilton- Downtown.. Unfortunately the Airport Hilton was not cooperative at all. And since I did not have any Internet access I arranged a reservation of "my place' over a relative who was far afield.... More

After reading the latest reviews of the hotel, I wondered if we visited the same hotel as mentioned in the reviews. We stayed four nights the middle of January to celebrate our 46th wedding anniversary. The front desk staff were very friendly and helpful and upgraded us without knowing about our anniversary to a king size suite with two full... More

I have stayed at the Palmer House Hilton for business and pleasure. And if I had my choice for any hotel in Chicago this is my pick. . . .If you are looking for a new, steel look and feel of a hotel, don't come here. However, if you are looking for charm, old world class, beautiful lobby and a... More

The Palmer House Hilton is an icon in Chicago. It's huge, ornate and maybe a little stuffy. However, the location is perfect and the rooms are usually priced well for property. It is definitely better suited for the business traveller but I would likely stay there as a tourist if I could get a good rate. Try to get one... More

I stayed here for a conference. I'm not sure if it was because of the special conference rate but it was exceptional value. I was a bit worried about other people's comments about 'faded grandeur' etc. but my room was in excellent condition (as were all the public rooms). The staff were generally friendly and helpful. The location is, as... More