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All 166 Chicago hotels »

The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
Hotel amenities
Ranked #69 of 166 hotels in Chicago
4.0 of 5 stars 1896 Reviews
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1,896 reviews from our community

What travellers say about this hotel
  • Very nice(30)
  • Great location(28)
  • Executive floor(27)
  • Art Institute(26)
  • Double beds(25)
  • Millenium park(18)
  • Historic hotel(16)
  • Lobby bar(14)
  • Michigan avenue(14)
  • State Street(12)
Traveller rating
    624
    671
    313
    184
    104
Only show reviews for Family (277) | Couples (494) | Business (578)
Date Rating
CMKNY
New York City, New York
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed 23 January 2012

Palmer House is the perennial city classic with history details and warmth. Service is excellent, the rooms are clean and the food is good. For any history buffs, perfect selection and for anyone who just wants top notch with great service, this is your place. More

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Gayle P
Chicago, Illinois
1 review
5 helpful votes
2 of 5 stars Reviewed 23 January 2012
5
people found this review helpful

My husband and I are native Chicagoans so we had been so proud to have the legendary Palmer House in our city. We decided to splurge on a 2 day staycation at this 5 star hotel. The location, common areas and lobby lived up to it's reputation however our room was nothing short of pathetic! Old faded carpet, "gray" bedding... More

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DiFranco11
Contributor
12 reviews
8 helpful votes
4 of 5 stars Reviewed 21 January 2012

Pleasantly old-fashioned decor. Friendly and competent service. Room was large and quiet. More

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awdub
new york
Top Contributor
55 reviews
117 helpful votes
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

This is an old-fashioned grand hotel, for better or worse. It's in a perfect location for my work trips here, so I've stayed here before and will stay here again. I stay on the executive floors, which are higher up, quieter, have express elevators, and have access to the nice executive lounge. The "better" part of staying in a property... More

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jskielb
Contributor
12 reviews
4 helpful votes
3 of 5 stars Reviewed 20 January 2012

My husband and I have stayed at the Palmer House Hilton in Chicago multiple times and appreciate it's reliability--large rooms by big city standards, lovely grand old lobby, perks for Hilton diamond card holders, and close proximity to the Chicago Art Museum (which is in easy walking distance), lots of shopping, and other sites. Recommended, particularly at the price. More

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HiltonPalmerHouse, Palmer House Employee at The Palmer House Hilton, responded to this review
21 January 2012

Dear Guest, Thank you for choosing to stay at the Palmer House on multiple occasions. I’m enthused to hear you enjoy your time with us. Also, thank you for taking the time to share your review on TripAdvisor. We appreciate the recognition of reliability. We look forward to your next visit. Best wishes, Dardan Mehmeti More

Amaretto641
Madison, Wisconsin
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 19 January 2012

Unexpectedly I did end up in Chicago- with no Hotel-. I went to the O'Hare Airport Hilton, because I wanted to stay at the Palmer House Hilton- Downtown.. Unfortunately the Airport Hilton was not cooperative at all. And since I did not have any Internet access I arranged a reservation of "my place' over a relative who was far afield.... More

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Sharon O
Cookeville, Tennessee
1 review
1 helpful vote
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

After reading the latest reviews of the hotel, I wondered if we visited the same hotel as mentioned in the reviews. We stayed four nights the middle of January to celebrate our 46th wedding anniversary. The front desk staff were very friendly and helpful and upgraded us without knowing about our anniversary to a king size suite with two full... More

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HiltonPalmerHouse, Palmer House Employee at The Palmer House Hilton, responded to this review
21 January 2012

Dear guest, I’m pleased to hear you enjoyed your stay at the Palmer House and hope that your anniversary was successfully special. Thank you for taking the time to share your experience at our grandeur hotel. We appreciate it and wish you the best! Thank you, Dardan Mehmeti More

Othello36
Wisconsin
Senior Reviewer
8 reviews
7 helpful votes
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I have stayed at the Palmer House Hilton for business and pleasure. And if I had my choice for any hotel in Chicago this is my pick. . . .If you are looking for a new, steel look and feel of a hotel, don't come here. However, if you are looking for charm, old world class, beautiful lobby and a... More

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Offseason
Phoenix, Arizona
Senior Contributor
32 reviews
82 helpful votes
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

The Palmer House Hilton is an icon in Chicago. It's huge, ornate and maybe a little stuffy. However, the location is perfect and the rooms are usually priced well for property. It is definitely better suited for the business traveller but I would likely stay there as a tourist if I could get a good rate. Try to get one... More

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Paddingtontraveller
Sydney
Senior Contributor
36 reviews
16 helpful votes
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I stayed here for a conference. I'm not sure if it was because of the special conference rate but it was exceptional value. I was a bit worried about other people's comments about 'faded grandeur' etc. but my room was in excellent condition (as were all the public rooms). The staff were generally friendly and helpful. The location is, as... More

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The Palmer House Hilton Also Known As

  • Hilton Hotel Chicago
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • Palmer House Hilton
  • Chicago Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer Hilton House
  • Hilton Chicago
  • Chicago Hilton
Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603

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