Very expensive for such an outdated hotel. Picked this over other hotels baed on having a pool. The pool looks like a cement hole more appropriate in a prison, there's no lounge chairs, and there's just a couple tables with regular chairs. The furniture in the room is cheap and looks like its from the 80's, (just like the carpet).... More

This is hotel fits the adage, you get what you pay for...The price was among the lowest for a good location. It is within walking distance to Roosevelt Station, a Trader Joe's and major museums. The rooms were clean, the view was nice but as most noted, the decor is dated and tired, they only seemed to have one elevator... More

This is a hotel I found during a sale and this is a budget style hotel in quality, but is very conveniently located in downtown Chicago. This hotel is perfect for those just looking for a shoestring type of service and quality, and are really just wanting a place to sleep or expect to not be in the hotel very... More

The hotel is a little rough around the edges and the room didn't smell too great, but all in all it is in a great location for all the sights of Chicago. A 2 night stay before leaving to drive Route 66 was fine, hopefully the hotel will be renovated soon and this will make it a real sort after... More

Stayed here as first point of call before commencing route 66 road trip. Hotel location superb and good place to explore local area. Hotel is jaded in lOok and feel but all facilities ok. Staff were helpful and they have a bar/restaurant attached. For beakfast we used the much praised Yolks next door and were very impressed.

My hotel room smelled horrible when I walked in after being told that I had to stay in a smoking room when I requested a non-smoking one. I did not appreciate the customer service at the front desk after being told I had to stay in a smoking room. The girl had a very flat affect and didn't seem to... More

The BW Grant Park is a tourist class hotel located in the South Loop. It is very shabby/depressing but the property is clean and the rooms have nice beds with good linens. The A/C was excellent during this hot/humid period. The staff is very professional and attentive. It was just too expensive for what it is. Unfortunately, there was a... More

The room was okay, but the AC was weak and the wireless internet was slow. It felt like dial up. I hate to say the stuff was rude, but they were definitely apathetic at best. Maybe it's because they are constantly being asked to reset the internet. Maybe they're just miserable. I dreaded talking to them. We also blew a... More

Our room 9th floor overlooked Navy Pier and we went to sleep to fireworks at Navy Pier and woke up to a great sunrise. We were in town to go to the field museum so the location was perfect. The room was clean and comfortable. On the downside we reserved a room that was supposed to have a sofa bed,... More