Outstanding location for our shopping trip steps away from Michigan Ave and Water Tower Place. Felt safe. Employees very accommodating except night clerk who was unaware that I could order just coffee from room service. Hotel is marketed as European ... Translated to.... Older, worn, tired etc. needs some Fresh paint and updates No fridge for our leftovers, and NO... More

We planned a trip from the UK to Chicago following a fab trip to New York the year before and we love the States. Chicago is an amazing city and we loved every minute of it, people are so helpful and friendly. The hotel made the trip even better, although the bed was so comfy, I could have quite happily... More

When my partner and I checked in to our room, we noticed a mildew smell immediately throughout the hall (6th floor) and the room itself. Further, our Orbitz reservation specified a king bed, and instead, we were given a room with 2 queen beds and told that there were no other rooms available. We were able to change rooms the... More

The Whitehall Hotel is a block away of Water Tower and Magnificient Mile, so location is a good point for them. We were there for Thanksgiving and their restaurant was one of the few opened that night. Good food and price. They have a wireless phone in the room. Ours was not working and they fixed it right away. The... More

Bought a Groupon for this property. $99 - king room included parking and breakfast. This is a boutique property. Lobby/check in area is small. It was not busy when we arrived and check in went smoothly. We were given a room on the 15th floor. It was well appointed with a very comfortable bed. The window opened which is always... More

I cast my hat in with those who think this hotel is an unbelievable find and great value in the neighborhood. Want to pay $105 a night for a large room with a king bed and a firm mattress with soft linens, nice towels, cushy bathrobe, clean everything, plus a friendly front desk staff and the best possible location adjoining... More

This is the worst 4 or 3.5 star hotel in Chicago. I travel alot and can say they are not even good enough to be called a hotel. Front desk is poor on check in and rooms are a closet. Restaurant is poor service and valet will take over 20 minutes to get your car. Find another hotel so you... More

I stayed at the Whitehall on a saturday night in December; our party had two king rooms booked. PROS: Great location at the North of the Magnificent Mile. Next to Bloomingdales and across from Hancock building. Could see the American Girl store from my window. My party had two rooms- both Kings, but one was much more spacious than the... More

We took a chance on a discount hotel for a one night stay in Chicago. For a $100 a night rate we really didn't know what we would get. We got lucky. The hotel is a rennovated historic building just one block from Michigan ave (Magnificient Mile) and close to world class shopping and dining that this area of Chicago... More