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BEST WESTERN PLUS River North Chicago Downtown Hotel

3.0 of 5
125 West Ohio Street, Chicago, IL 60654
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Amenities
Ranked #66 of 166 hotels in Chicago
4.0 of 5 stars 329 Reviews
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329 reviews from our community

What travellers say about this hotel
  • FREE parking(28)
  • Great location(10)
  • Hard rock cafe(7)
  • Magnificent mile(6)
  • King bed(5)
  • King size bed(5)
  • Gino East(4)
  • Indoor pool(4)
  • Navy pier(4)
  • Friendly and helpful(4)
Traveller rating
    94
    138
    55
    27
    15
Only show reviews for Family (122) | Couples (85) | Business (32)
Date Rating
paym01
Berlin, Germany
Senior Contributor
24 reviews
10 helpful votes
5 of 5 stars Reviewed 20 January 2012

Not too fancy, but just a very comfortable room to relax and rest while checking out the windy city. For the price, I believe the best deal one can find in Downtown Chicago. Pros: great location, very clean, comfortable bed, free in room wifi, cable, LCD TV, free parking with in and out privileges Cons: loud heater no refrigerator More

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ClevTNTraveler
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 18 January 2012

We stayed at the hotel for 4 nights just before Christmas. It was very close to many of the things that we were interested in seeing. There were numerous places within just a couple of blocks to eat. For staying in the city, the rates were very good. We will definitely consider staying at this hotel again when we make... More

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Barb M
Farmington Hills, Michigan
1 review
5 of 5 stars Reviewed 11 January 2012

My hubby and I recently stayed here and we couldn't have been happier! This hotel is conveniently located to the Mag Mile and easy walking distance to shopping, restaurants, Hancock building, etc. Our room was spacious, beautiful and appeared to be recently updated. You won't find a better value! More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
12 January 2012

Thank you for staying with us and sharing your comments on TripAdvisor. We strive to be downtown Chicago's best lodging value, and we are pleased that we reached that goal! Our location and free parking are some of our most popular amenities and we are happy to hear you enjoyed them. We look forward to seeing you again in the... More

audnlou
columbus, ohio
Contributor
18 reviews
5 helpful votes
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

We stayed here the weekend before Thanksgiving (Nov. 2011); I had tried hotels on the Mag Mile and all were booked for that Saturday night due to a big festival being held. Although I booked our room online, the hotel website offered specific specials, like a suite upgrade and free breakfast. I called the hotel directly, and a very polite... More

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Ann032
Wisconsin
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 4 January 2012

My mother and I stayed here when we went to the opera, shopping, etc. It is in a great location - close to lots of restaurants (including Rick Bayless' 3 restaurants, Naha, and plenty kids would like), Michigan Avenue shopping, and close enough to walk to State St. shopping, the opera, etc. Staff here was very helpful. Free parking in... More

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Billiejo h
Ypsilanti, Michigan
1 review
5 of 5 stars Reviewed 31 December 2011

This was the first time in Chicago for me. The hotel is a great price! The location is perfect! Easily accessible to and from airport using the CTA transportation.Walking distance to most venues. The service is friendly, rooms are clean, The restaurant in the hotel is affordable and good. I would recommend this to anyone that wants to go to... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
3 January 2012

Thank you for choosing our hotel for your first visit to Chicago. We are so glad you enjoyed your stay with us. We hope to see you again soon. More

iatigger
Iowa
Senior Reviewer
8 reviews
8 helpful votes
4 of 5 stars Reviewed 31 December 2011

The free parking is what pulled me to this hotel but I was pleasantly surprised at the quality of the room and friendliness of the staff. We were able to buy one day bus passes at the front desk to get to the museums. The staff were helpful directing us to wherever we were trying to get to. We ate... More

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ME-and-CA-Smith
Marquette, Michigan
1 review
5 of 5 stars Reviewed 29 December 2011

We stayed at the River North for three nights this past week and couldn't have been more pleased. First of all, the hotel is immaculate, something about which I'm unreasonably particular. Our room (a king plus, I believe it's called) was enormous, with more than enough room for us, our two young adult children and our two visiting grandchildren. The... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
3 January 2012

We thank you for choosing our hotel. I am going to share your positive feedback with our housekeeping department, I know they appreciate it when a guest recognizes their hard work in keeping our hotel clean! We hope to see you again soon. More

JimJacksonville
Jacksonville, Illinois
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 29 December 2011

I have stayed here many times in the past but not for several years; had an offer for a very good rate, the location is very good (walkable to many places) and the parking is still free! The building can be a bit confusing to get fromone tower tothe next but still well worth it. I plan to start staying... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
30 December 2011

Welcome Back ! We're glad you stayed with us again, and we look forward to seeing you in the future. Thank you for sharing your comments on Trip Advisor. More

Heidi G
Xenia, Ohio
1 review
3 of 5 stars Reviewed 28 December 2011

The hotel has a great location, within walking distance to many restaurants and the MIchigan Avenue. The free parking is definitely a plus! The parking attendants were wonderful especially since we had a handicap person with us. But the front desk staff was very rude! My family were actually ignored on several occasions during the check in process. The indoor... More

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River North Hotel, General Manager at BEST WESTERN PLUS River North Chicago Downtown Hotel, responded to this review
30 December 2011

We apologize for not meeting your expectations. These are not the type of comments we typically receive regarding our staff and we appreciate you letting us know of your expererience so we can take any corrective measures neccessary. We welcome the chance to earn back your business as this is not the normal experience at our hotel. We are happy... More

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BEST WESTERN PLUS River North Chicago Downtown Hotel Also Known As

  • Best Western Chicago
  • Chicago Best Western
Address: 125 West Ohio Street, Chicago, IL 60654

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BEST WESTERN PLUS River North Chicago Downtown Hotel
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