When staying near Michigan Avenue, this is the place to stay. Parking is free if you stay here, which is so worth it. However, they will park you in so you better plan to walk. Which is so easy to do as everything is nearby. Navy Pier was only 1.5 miles away and Shed Aquarium was onlyh 2 miles. Everything... More

Not the dirtiest place, but close to it. The hair in the tub was awful & this place had blood stains on the comforter. What's worse it that housekeeping didn't know how to make a bed- the clean sheets were placed on top of the gross blanket with blood on it, leaving the blanket to be directly on anyone in... More

My sister and I just got back from a two-night stay at this hotel. We were in Chicago for appt's at Northwestern Hospital. Very convenient to the hospital; free parking was great; close to shopping and restaurants. The hotel staff was helpful and courteous. They put us near an elevator which was very helpful due to my sister's medical condition.... More

We stayed at this hotel while visiting Chicago and the stay there exceded our expectations. The room was large and very nice. The people there were great. They went out of their way to make our stay a great one. They helped us arrange tours and lead us in the right direction to get the most of our stay. I... More

We ALWAYS stay here when traveling with the family. Location is GREAT, very clean, free parking, comfortable beds, helpful staff, good pizza restaurant downstairs. Highly recommend. More

My husband and I stayed here overnight during the Thanksgiving break away from relatives and kids and were very pleased with the choice. It's one of the few (maybe only) downtown Chicago hotels that offers free parking and is well located to walk to interesting restaurants and Michigan Avenue shopping. The hotel has a nice indoor rooftop pool (but not... More

We booked a suite for 2 nights - the rooms were very clean and the location is fantastic for the price. I was thoroughly pleased with the accommodations and the friendly staff. Would definitely stay at the Best Western River North location again! Highly recommended More

Although we only stayed here 1 night and didn't get a chance to experience breakfast, we were met with very friendly employees and had a smooth check in/check out process. The location couldn't have been better. There was so much to see and do within walking distance from the hotel, I wish we could have spent more time there. The... More

The hotel was just great! Parking attendants were friendly and Wallace was super helpful and friendly! I even received a call from the hotel to let us know we left something behind in the hotel room! Have left things at several hotels and when we call to see if they found of course they never have so to have received... More