Dear Guest, I’m thrilled to learn the Conrad Chicago was your first experience with our brand. I’m glad you thoroughly enjoyed the service of our team, guestroom appointments as well as the hotel’s close proximity to countless retailers. Thank you for sharing such a kind review of the Conrad Chicago! Warmest Regards, Christine Smith Marketing & Communications Manager More

Dear Guest, I’m happy to learn you’d definitely return based upon your most recent experience with the accommodations and service received at the Conrad Chicago. Our cooling cubes are customized to individual preference which can be ordered prior to or anytime during your stay with Conrad Service. During future stays, please feel free to contact us as we’re more than... More

Dear Guest, I’m pleased you elected to stay for an extended weekend at the Conrad Chicago. I appreciate you taking the time to share your experience with the TripAdvisor community. I’m delighted the accommodations were to your liking and appreciate your kind acknowledgement of our Housekeeping department’s diligence when it comes to cleanliness. I will definitely share your comments pertaining... More

Dear Guest, I’m pleased the Conrad Chicago has been your “Go To” hotel when visiting Chicago. I’m delighted you thoroughly enjoyed the accommodations and service extended by our team. I would like to extend an apology for your first impress and a big thank you for deciding to return to our hotel. The team looks forward to welcoming you back... More

Dear Guest, Thank you for taking the time to share your recent experience at the Conrad Chicago! I’m delighted you found comfort with the accommodations and service provided by our team. We certainly look forward to an opportunity to welcome you back. Warmest Regards, Christine Smith Marketing & Communications Manager More

Dear Guest, Thank you for the very kind and thorough review pertaining to your recent experience of the Conrad Chicago! I’m pleased you enjoyed your stay and found value with the additional amenities and location. I truly appreciate your high recommendations and sincerely look forward to an opportunity to welcome you back soon! Warmest Regards, Christine Smith Marketing & Communications... More

Dear Guest, Thank you for sharing your experience and selecting the Conrad Chicago. I’m delighted to read of the awesome service experienced and that you found the hotel to be very clean. We look forward to an opportunity to serve you soon! Warmest Regards, Christine Smith Marketing & Communications Manager More

Dear Guest, Thank you for staying at the Conrad Chicago for your wedding planning trip-how exciting! I’m delight the accommodations provided ample space during your extended stay and contributed to making you feel at home. I appreciate your honest feedback pertaining to the restaurant experience and have shared with the culinary department for advisement and a learning opportunity for improvement.... More

Dear Guest, I’m so pleased you and your wife had a very enjoyable stay at the Conrad Chicago! I’m glad you had an opportunity to try the pancakes from the private dining menu and found the hotel to be very clean. Thank you for the very nice cleanliness compliment. I will certainly extend your praise to the team. Christian Hansen... More