Location is great - especially if you want to take the family to Navy Pier (or the beach in summer). Rooms are typical 'W'. The opening between the bathroom and sleeping area is a combo of 'chic' and slightly odd. Views are great. Parking is expensive, but it is Chicago. Pool is great. Has a deep end and was warm...
More
We are flattered to be apart of such wonderful memories with you and your family! From start to finish you capture and describe a phenomenal W experience. We are delighted that the location, amenities and most importantly Whatever/Whenever service exceeded your expectations.
We value your honest feedback and look forward to welcoming you back - we will have the pool,...
More
I stayed at this hotel over New Years. The hotel is up to the "W" standards. The room was small, but modern and comfortable. The bathroom does not offer a lot of privacy. The hotel lobby bar and the bar on a higher floor, Whiskey Sky were both great for getting drinks. Nice lake views and views of Navy Pier....
More
Marvelous to hear your feedback and thanks for starting 2012 with us this past New Year's!
We are delighted to hear that the Whatever/Whenever service, location and room amenities [hello black out curtains for sleeping in post New Years Eve celebrations!] were a hit for you.
We appreciate you offering feedback for your fellow travelers. Hope 2012 is off to...
More
Came here for business in early February. Staff was real nice and accommodating. Rooms for business receptions were nice but small for our group size. Got very loud. Food served at functions was good. Nice selection offered for non-meat eaters. Wave restaurant on the first floor was great. Choose the large plate options to share at dinner. The truffle French...
More
Thanks for your detailed [and drool worthy] review on WAVE's menu and W Chicago Lakeshore! We are just as smitten on the food and Executive Chef Kristine Subido as you are! We are incredibly proud of our culinary and banquets teams - its wonderful to hear feedback such as yours and we will most certainly share it with the Talent...
More
We've spent a couple of weekends at the W Lakeshore and the W City Center in Chicago. I will admit, I'm generally a Starwood loyalist - they usually have a property (Westin, W, or Sheraton) that fits our travel needs. In Chicago, this is my favorite Starwood property for a weekend visit. The Lakeshore location is great - you are...
More
Thanks for sharing your insider travel tips on W Chicago Lakeshore with your fellow travelers! We are also completely taken by the Lakeside views - sounds like a great backdrop for some leftover Chicago style pizza!
Take care and till next time!
Jessica Y.
Marketing Manager
More
The W is not typically our first choice, especially since we travel with our three-year-old son and W doesn't really fall into the "family-friendly" classification. The W line also is typically modern and trendy - we're more old-world romantic, and not usually dressed like we're heading for a photo-shoot. We recently stayed at the W Chicago Lakeshore on a business...
More
Wonderful to have you with us!
We are delighted to hear that the hotel was a great addition to your family get a way - between our Whatever/Whenever service commitment, our complimentary Acura drop off service and the proximity of the hotel to Lake Michigan and major Chicago attractions we can see how it would add sparkle to your trip!...
More
We stayed at the W lakeshore for one night 12/28. The main lobby and bar areas were very trendy and an inviting place to sit or relax. All of the staff we encountered were friendly and helpful. The fitness center was quite small, but enough to get a workout in. The rooms were well appointed with everything you would expect....
More
Thanks for offering your candid feedback! On behalf of the Talent at W Chicago Lakeshore I am delighted to hear that our Whatever/Whenever service and hotel amenities were a hit for you.
In your review you briefly mention the noise level - and while the New Year's holiday can be quite social and the volumes in the hotel can be...
More
From check-in to the valet and the concierge...everyone at this hotel was helpful and extremely nice. We had a great time and loved the location. Definitely recommend it. Make sure you grab a cocktail in the Whiskey Sky bar...great view of Navy Pier!
More
We are hooked on the Whatever/Whenever service and views of the Lake, too! Hope we see you back with us soon - thanks for your loyalty!
Cheers!
Jessica Y.
Marketing Manager
More
rooms were small, and not impressive especially for the price. management was awful. would not suggest anyone to stay at the w on lakeshore.
More
Thank you for providing your brief intelligence on your recent stay with us. Should you like to expand on your experience further, we encourage you to contact us with more detail so we may improve our levels of service.
Thanks again for your candid input and we hope to have the opportunity to welcome you back - we would love...
More
Arrived at hotel lobby after a long trip from Asia, the staff were friendly and helpful. The rooms were spacious and clean, breakfast was amazing with a good choice from the menu and generous portions a great start to the day. Hotel is ideal and close walking distance to the city centre and the many shopping locations. We enjoyed our...
More
On behalf of the Talent at W Lakeshore, we are happy to hear you felt so welcome and at home, especially after trekking across the globe to see us from Asia! Glad the food and Whatever/Whenever service made your stay brilliant.
Next time your travels bring you this way please alert us! We would love to welcome you in style...
More
Walking into this property and looking around, it just screams, "WOW!" The property is well decorated, and looks fantastic. The staff is superb.
This would have you questioning, "Why the 'average' overall rating then?" Not so fast, grasshopper. I've been here before. I stayed in this property 11/27 & 28, 1970 (don''t ask how I remember,) when it was the...
More
Thank you for your feedback and enthusiastic review! It's great to hear your candid insight.
We are ecstatic that your stay was literally a "WOW!" We will certainly share your praise with our Talent here at the hotel.
I also wanted to let you know that many of the concerns you have with the restrooms and the noise are being...
More
591 Reviews
433 Reviews
780 Reviews
