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Sofitel Chicago Water Tower

4.5 of 5
20 East Chestnut St - Downtown, Chicago, IL 60611
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Ranked #9 of 166 hotels in Chicago
4.5 of 5 stars 1034 Reviews
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1,034 reviews from our community

What travellers say about this hotel
  • Room service(23)
  • Great location(19)
  • Very nice(17)
  • Magnificent mile(17)
  • Junior suite(15)
  • Michigan avenue(10)
  • Friendly and helpful(9)
  • Hotel restaurant(8)
  • Comfortable bed(7)
  • Front desk staff(7)
Traveller rating
    732
    232
    43
    14
    13
Only show reviews for Family (84) | Couples (430) | Business (204)
Date Rating
Worm16
Reviewer
5 reviews
5 of 5 stars Reviewed 3 January 2012

The hotel staff was nice and warm!! Always helpful. It was in the best area for walking and site seeing. I felt very safe!! The maids made sure that the room was spotless at times a bit over helpful not that it was a bad thing!! More

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PlaidTraveler
Midwest, USA
Senior Contributor
33 reviews
16 helpful votes
4 of 5 stars Reviewed 1 January 2012

The Hotel Sofitel is located one block directly west of the John Hancock Building, and thus one block off the Magnificent Mile. We appreciated the location as it is close to great restaurants and shops, but not squarely in the middle of the crowds which frequent Michigan Avenue. The hotel lobby is contemporary, but not grand. The front desk staff... More

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HotelManagerOffice, Front Office Manager at Sofitel Chicago Water Tower, responded to this review
29 January 2012

Thank you for taking the time to write about your recent stay at Sofitel Chicago Water Tower. We are delighted that you enjoyed your stay, and we thank you for complimenting our hotel and location. Your tip is a good one: we try to accommodate requests for high floors as often as possible. We look forward to welcoming you again... More

katshorr
new york city
Contributor
19 reviews
26 helpful votes
5 of 5 stars Reviewed 30 December 2011

We stayed at the Sofitel for two nights and couldn't have chosen a better hotel for our Chicago visit. Our room was on the 32nd Floor with a fantastic view of the city and glimpses of the lake! It was hard to leave the room as it was so well appointed along with the above mentioned views. Staff is standard... More

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AmericaninNZ
Auckland
Contributor
12 reviews
15 helpful votes
4 of 5 stars Reviewed 29 December 2011

Location, location, location. I like being close to oak and rush streets. Close to the boutiques, barneys, the lounges and restaurants on rush/division. I statyed in a junior suite with my wife and two kids. The sofa bed was great, believe it or not. It had a down feather top, etc. Kids loved it. The price was okay as I... More

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strawb80
Nottingham
Senior Reviewer
7 reviews
10 helpful votes
4 of 5 stars Reviewed 27 December 2011

We spent a night at the Water Tower before heading off to Indiana for a wedding and then returned for another 3 nights. It's a lovely hotel, well positioned for exploring Chicago and the rooms were immaculate. Service was good, the only negative was a recommendation we asked for on our first night, jet-lagged and hungry we asked the concierge... More

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Stacy823
Cincinnati, Ohio
Contributor
15 reviews
6 helpful votes
5 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

My husband and I made a last-minute trip to Chicago for a holiday change of pace. I searched Hotels.com and found the Sofitel. The price was great. We've never stayed there before, so we rolled the dice. It was really great. The room was spacious, modern and comfortable. The staff was friendly and attentive. More

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timminn
Minneapolis, Minnesota
Senior Contributor
35 reviews
13 helpful votes
5 of 5 stars Reviewed 20 December 2011

This is a fine hotel with wonderfully appointed rooms. The concierge was very helpful in directing me to a store where I could finish up my holiday shopping. A couple negative things were not getting my wake-up call (desk clerk apparently didn't get it entered) and a small housekeeping issue. I'll be back. More

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FitToLive
Florida West Coast
Senior Reviewer
6 reviews
10 helpful votes
5 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

Just arrived home from a 4 day, 3 night stay at the Sofitel and will definitely be back. This hotel is in a wonderful location just 2 blocks from Water Tower Place as well as 3 blocks from Oak Steet AND it's right on Rush! We arrived to a somewhat rocky start - I had requested rooms next to (or... More

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winnetka
Chicago, IL
1 review
1 helpful vote
5 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

This one is not to be missed. Great design, staff, rooms, bathrooms, room service, and location. More

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Nancy D
Chicago, Illinois
Senior Reviewer
8 reviews
3 helpful votes
5 of 5 stars Reviewed 19 December 2011
1
person found this review helpful

We live in the suburbs so are familiar with the city but were unfamiliar with the Sofitel. Considering the location, we decided to give it a try. The location couldn't be better as you can walk to Michigan Ave., Rush St., beautiful 4th Presbyterian Church, Holy Family Catholic Church etc. They gave us an upper floor room. It was clean... More

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Sofitel Chicago Water Tower Also Known As

  • Sofitel Chicago Water Hotel
  • Sofitel Chicago
  • Sofitel Water Tower Hotel Chicago
  • Chicago Sofitel
Address: 20 East Chestnut St - Downtown, Chicago, IL 60611

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