We recently used this hotel as the "preferred" hotel for guests traveling to Chicago for my daughter's wedding (held at a nearby venue). Our friends and family occupied 19 rooms. Length of stay varied from 1 to 4 nights. The rooms were clean, beds were comfortable, and most important to me, the hotel hallways were generally quiet. Amazing, since there...
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I stayed here in December of 2006 while looking for an apartment. The staff was great. The rooms were great. The location was excellent. Not too much for a cab to get to Midway. Knowing what I know now about the city, it's only a short bus trip and a train to get to Midway. The hotel is in Greek...
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Dear drejr:
We appreciate your feedback regarding our "NIce Place". We want to thank you for the feedback because we strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us. We will be including your comments into our ongoing Service Improvement program so that we can continuously improve our levels of...
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Booked into this hotel without really knowing the area, and wasn't really thrilled about the neighborhood. It's a bit of a remote location if you're a tourist, especially if you're used to staying on the Loop or on Mag Mile; the hotel is the tallest building on that side of the Interstate, and it's only about 14 stories.
Check-in was...
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Dear dcpatti:
I would like to thank you for your honest feedback regarding our hotel. We strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us and it appears we failed in many areas upon your arrival. We will be submitting your feedback to the department manager so we can use...
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From the moment we arrived to the hotel we were greeted with the best service. We arrived at 9:30am and after asking if we could store our luggage since check in was not until 3p, Kurtis at the front desk allowed us to check into our room early. He made my sister and I feel extra special. He gave us...
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Dear SherryCannon:
We appreciate your feedback regarding our "Convenient and Excellent Service". We want to thank you for the feedback because we strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us. In regards to the information regarding Kurtis, we will be submitting your feedback to his department manager so we...
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Stayed here recently for business trip for 3 days. Check in was fast, friendly. Lobby was clean and nicely decorated (good indicator of room quality). Rooms were very spacious and clean.
As with most Chicago hotels downtown, it's an older building and sometimes in the hallways you kind of get that old hotel smell, but I think they are doing...
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Dear Flynlo:
We appreciate your feedback regarding our "Convenient and Reasonably Priced". We want to thank you for the feedback because we strive continuously to have a hotel that exceeds the Crowne Plaza Standard. We want our guests to enjoy our hotel and talk about their great experiences when they stay with us. We will be submitting your feedback to...
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I stayed at this hotel as it had a special rate for a wedding I attended. The hotel was nice, and had modern decor. The room was nice, and the bed comfartable although the pillows are small. I called and asked for more pillows, and they brought me a pillow and a blanket so not sure what that was about....
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Dear MST5110:
We appreciate your feedback regarding our "Nice Hotel". We want to thank you for the feedback because we strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us. In regards to the information about our restaurant, we will be submitting your feedback to the Dine General Manager responsible so...
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I loved accommodations, the location, the attractions and the city itself! We happen to visity over the 4th of July which included the Taste of Chicago event. What a treat! The hotel is around the corner from Magnificent Mile, so you are definitely in the heart of downtown!
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Dear Queen67:
We "Loved It!" and appreciate your feedback regarding our hotel. We want to thank you for the feedback because we strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us. We want to do our best to feature our hotel as an attraction in the city and a destination...
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We stayed here for a family wedding. It's walking distance to downtown chicago. we went to millennium park and michigan avenue. prices are great for what you get. the beds are amazing. i slept better than i ever have. service is great too :)
breakfast in "dine" restaurant downstairs is nothing to write home about. I'd eat somewhere else if...
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Dear Jen R:
We appreciate your"Beds are amazing" feedback". We want to thank you because we strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us. In regards to the information about our restaurant, we will be submitting your feedback to our restaurant manager so it can be addressed immediately. In...
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We stayed here for a recent wedding and had a great time. The rooms were nice, very clean. The staff was wonderful and we were close enough to walk to excellent restaurants and bars. My only complaint is the bathroom door is a pocket door and wouldnt stay shut in our room, not a problem since I was traveling with...
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Dear citron37jr:
We appreciate your feedback regarding "A great hotel". We want to thank you for the feedback because we strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us. In regards to the information about our bathroom doors, we will be submitting your feedback to our department manager responsible for...
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There's nothing to complain about here. The hotel was excellent and the location great, too. walking distance to some great places to eat and a short taxi ride to all the other things we wanted to see. I would stay here again with no hesitation
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Dear Chris1999:
We appreciate your feedback regarding "A great hotel and a great stay". We want to thank you for the feedback because we strive continuously to have a hotel for our guest to enjoy with great experiences when they stay with us. We will be including your comments "without hesitation" into our ongoing Service Improvement program so that we...
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