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All 166 Chicago hotels »

Hard Rock Hotel Chicago

4.0 of 5
230 North Michigan Avenue, Chicago, IL 60601
Hotel amenities
Ranked #39 of 166 hotels in Chicago
4.0 of 5 stars 732 Reviews
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732 reviews from our community

What travellers say about this hotel
  • Great location(16)
  • Michigan avenue(14)
  • Very nice(13)
  • China Grill(13)
  • Magnificent mile(11)
  • Millenium park(8)
  • Room service(7)
  • Friendly and helpful(6)
  • Free internet(5)
  • Long weekend(5)
Traveller rating
    326
    222
    98
    55
    31
Only show reviews for Family (72) | Couples (225) | Business (150)
Date Rating
Panther67
Waterloo, Ontario
Senior Contributor
27 reviews
35 helpful votes
5 of 5 stars Reviewed 1 January 2012

We have been to Chicago 3 times in the last year and we stay at the Hard Rock Hotel on Michigan Ave. everytime. We love this hotel because of the location. We park our car and don't use it for our entire stay. You can walk to the "Magnificent Mile" for shopping, you can walk to to Millenium Park, you... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

We are so flattered by your glowing review! Thank you for choosing our hotel every time you visit Chicago. It is awesome to see that you enjoy our central location, and we are glad that our concierge staff has helped you explore our beautiful city. We are thrilled that you love our modern rock theme and classic architecture as well,... More

Barbara D
Racine, Wisconsin
1 review
5 of 5 stars Reviewed 31 December 2011

We are in our late sixties and absolutely loved this hotel (got one nite stay as a Christmas gift from our kids). Hey what can be better than waking up to the Beatles in your bathroom! We stayed on Jimi Hendrix floor and wish I could remember the quote etched on the mirror above the bed. Something about fire/desire? Great... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

We are fans of rock stars of all ages, and we are absolutely thrilled to see that you love our hotel! It is awesome that you appreciate our atmosphere, and we are so glad to see that you checked out our bar, Angels & Kings, as well. Thank you very much for sharing your thoughts with us! We appreciate your... More

kyleej0y
Grand Rapids, Michigan
1 review
5 of 5 stars Reviewed 27 December 2011

This place was awesome! The rooms were big and clean, the staff was very helpful and friendly, and the location was perfect right on the magnificent mile. I will definitely be staying there again! It did not disappoint! More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

We can’t wait to have you back! Thank you very much for your awesome review. It is wonderful to see that you enjoyed your large, clean room as well as our central location in the heart of the city. We are beyond excited that our staff was so helpful, and we look forward to welcoming you back to the hotel! More

Deborah R
Tucson, Arizona, United States
1 review
5 of 5 stars Reviewed 18 December 2011

This was my first trip that I was traveling by myself which can be a little nerve wrecking, especially to a big city where you don't know anyone. That changed after talking with all of the staff. They were all so welcoming and always had smiles on their faces which really can turn your mood around. This was by far... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

Wow! It looks like you had an exciting trip to the Windy City, and we are so glad you chose Hard Rock Hotel Chicago! We are absolutely thrilled that our staff was so welcoming and made you feel at ease and safe. It is also great to see that you appreciated our atmosphere as well. We appreciate your review and... More

workinforvacation
Bartlett, IL
Contributor
11 reviews
50 helpful votes
5 of 5 stars Reviewed 16 December 2011

My husband and I stayed at this hotel during the holiday season and had a wonderful experience. The staff were always helpful and polite. Its a more relaxed atmosphere than most hotels which we really liked and made it more like staying with friends than a stuffy hotel. We were fortunate enough to get a corner suite in the tower... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

Thanks so much for your fabulous review! We are ecstatic that you and your husband had a wonderful holiday visit. It is great to see that you appreciated our relaxed, modern atmosphere, and we are beyond excited that you had a great time staying in our comfortable, quiet tower section. We do offer plenty of hypoallergenic options so everyone can... More

thbergs
Spery, Iowa
Senior Contributor
25 reviews
4 helpful votes
4 of 5 stars Reviewed 15 December 2011

After being dissapointed that we couldn't get the discount rate we saw, the Hotel responded to our e-mail by allowing us the rate. Then, from the friendly staff upon arrival checking us in early, to the keeping of our bags until train time, we had great service. Special thanks for the success of our trip go to Concierge Shelia Garg.... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

It looks like you had a wonderful time exploring the city! Sheila is amazing at making sure our guests have unique experiences, and we are thrilled that she was so helpful during your stay. We are ecstatic to see that you enjoyed your time at our hotel, and we value your comments so we can continue to improve. Thank you... More

eatingfromindy
Indianapolis, Indiana
Contributor
15 reviews
6 helpful votes
4 of 5 stars Reviewed 12 December 2011

This hotel really met our needs. My husband and I spent a Friday and Saturday night here and wanted to be able to walk to shopping on Michigan Avenue. We easily walked to shopping and restaurants on Friday night and Saturday afternoon. For the area the price was great and the parking was cheaper than other nearby hotels. All the... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

We are so happy to see that our hotel met your needs! It looks like you had a blast shopping near our centrally located property, and we are so pleased to see that our staff was friendly and helpful and that you got a great deal for a comfortable room. Thanks a lot for your review! We appreciate your comments... More

anderjim
Black Isle, Scotland
Senior Contributor
26 reviews
49 helpful votes
5 of 5 stars Reviewed 10 December 2011

Groovy, hostoric building located perfectly for Mag Mile sightseeing, Navy Pier, Art Institute, Aquarium & Planetarium. We had a fabulous corner room with double queen beds and amazing bathroom with giant, powerful shower. All the mod cons plus iPod docking station and excellent coffee machine. Housekeeping were a little mean with the coffee supply, so I asked for extra Jet... More

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HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

It is awesome to see that you had an excellent stay at our hotel! It looks like you loved our comfortable, quiet Platinum 2 Queen room type. We are absolutely thrilled that our staff was so helpful and enthusiastic, and we appreciate your comments so we can improve. Thanks for your review! More

Laxw09
Contributor
16 reviews
3 helpful votes
5 of 5 stars Reviewed 10 December 2011

I've stayed at this HRH twice now and will certainly stay again. The location can't be beat. It's easy to walk everywhere and really feels like it's in the heart of the city. It's also very simple to get to the El. Prices are reasonable (comparatively against other places in Chicago) and they offer occasional discounts if you sign up... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

Thanks so much for your review and recommendations! It looks like you really enjoyed our central location, and we are glad to see that you explored the city. We are so excited that you have registered for our periodic flash sales as well – keep checking your inbox for future discounts! We appreciate your comments and hope to welcome you... More

Atomique
New York City, New York
Senior Contributor
24 reviews
13 helpful votes
4 of 5 stars Reviewed 8 December 2011

Decided to meet someone on a quick side trip to Chicago. Booked an unknown hotel by a third party travel agent and it turned out to be the Hard Rock. Not being a huge fan of the restaurant chain I was skeptical but looked at online reviews and got excited to check it out. The building that the Hard Rock... More

Was this review helpful? Yes
HardRockMGR, General Manager at Hard Rock Hotel Chicago, responded to this review
12 January 2012

We are so glad that you enjoyed your stay at our hotel! It is awesome that you appreciate our historic architecture and funky atmosphere. We are happy to see that you were comfortable in a quiet, clean room, and we are beyond thrilled that our concierge staff gave such helpful recommendations. Thank you very much for your review! More

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Hard Rock Hotel Chicago Also Known As

  • Hard Rock Chicago
  • Chicago Hard Rock Hotel
Address: 230 North Michigan Avenue, Chicago, IL 60601

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