Hotel is opposite Grant Park, so nice views and convenient for parks, the Loop, shopping, city tour buses etc. Hotel is quiet despite being only a couple of streets from the elevated railway. Staff are helpful and friendly and Ray sorted us out with a very nice taxi driver to take us back to O'Hare airport, after trying the railway... More

Very plush hotel room, clean, tidy hotel, pleasant and friendly team, best nights sleep I've had in ages! Would have tried the brasserie as the menu looked fantastic but was already out and about so ate elsewhere. Highly recommend the hotel, shame the valet partings quite expensive though.

The hotel we had booked The Hampton Majestic let us down at the last minute due to computer glitch.The Travel Agent moved us to the Essex Inn. The staff were amazing and upgraded us to a magnificent suite on 11th Floor overlooking Lake Michigan. The room was very comfortable the hotel is in a fantastic position and the breakfasts were... More

It was my first time staying at the Essex and it won't be the last. I've visited Chicago 1-2x a year for the last 9 years, so I've tried several hotels in the area. Entering the hotel, the lobby is fresh, open and has plenty of space to sit and relax. The front desk staff was efficient and friendly, allowing... More

We came to visit Chicago to attend the Blues Fest. The Bus from Detroit arrived early at the Essex Inn not all of the rooms were ready. But that was O.K. The staff was friendly and professional and willing to help however they could. The lobby was pleasant and clean. We were able to sit for a moment and look... More

We stayed here for a fun girls weekend in March. The hotel had some construction going on, but we were not bothered by any of it. We were within walking distance to our main trip plans, which were the Shedd Aquarium and the Field Museum. The beds were comfy, the room was quiet, and we had a great time, planning... More

This hotel has a great location, right across from the park and museums. The rooms are ok and well cleaned. The bathroom was small, but recently renovated. This hotel is definitely not a three star hotel. The pool was smaller than it appears in the photos, was not inviting and the pool area did not appear to be well maintained.... More

Chicago was so friendly, the hotel is just out a bit from town and it is basic but very clean and comfortable. The local transport buses are excellent for 2.20$ you go anywhere. It has a pool, exercise room and sun lounging area so you can chill when you have enough of city sight seeing. It is opposite the beautiful... More

We stayed here with two young boys in April. We had gotten a deal on Groupon that included the stay and two tickets to the Field Museum. After reading some reviews it became clear and they were doing some renovations so probably needed to bring in some business. Check-in was a zoo. It's not until 4pm, and we had gotten... More