We were in Chicago for a quick overnight and wanted to be downtown so we chose the congress. We managed to get an inexpensive very quiet room with a tiny view of the river. Everything is a bit run down but the room was clean and the bed was very comfortable. We loved all the beautiful architecture the high ceilings... More

Stayed there 1/23/12 that was enough. Historic yes, nice no. Shabby in all respects. Water does not get hot, TV sketchy, heating in winter abysmal, service indifferent. Air quality in the room is appalling. Internet slow and erratic $12 a day. Other staying there reported the same. I certainly would never take my wife there. All in all the Chicago... More

I visited Chicago during January, 2012 and chose the Congress Plaza for its convenience to the McCormick Center. I was highly disappointed. This place is a dump! Dirty. Cheap finishes. A restaurant that would make Denny's seem nice (the Gazebo Restaurant needs to invest in dishwasher that actually works! And oh yes, a 15 minute wait for hot water. This... More

Great hotel- good location, easy to catch bus to any location. Easy to walk anywhere on Michigan Ave. Very good price. The rooms are a little old and bathrooms are small. View was great from front side of hotel. Would stay there again! More

We stayed for 1 night because we had symphony tickets. We had a king lake view room and it was phenomenal. The view of the lake was great and we could see navy pier. These rooms would be great for firework viewing! The room was clean and very comfortable. We did have some street noise even though we were on... More

Do not let the pictures deceive you. To put it lightly, this place is a dump. It was has not been updated in maybe 10 years and there is a thick layer of dust covering everything is the establishment. The staff are very unfriendly and unprofessional. The toilet was dirty when we checked in and the TV did not work.... More

Tagged along on a business trip. First, having to pass the picket lines to get inside was uncomfortable. Was told the strike has been ongoing for ten years. Room was large and quiet, although dated. Didn't really feel that old world charm as listed in other reviews. Someday, it will no doubt reveal more of the grandeur that other buildings... More

I stayed there for business and I like its location. It is clean and comfy. Hotel gave me the idea that they try to renovate without losing the personality. It is easy to make it look with new contemporary furniture and design but this hotel still has original features which make me want to see first years of the hotel. More

I checked very good because for the money it is the best for the location. I read a lot of these reviews and I was shocked! I have taken my wife and kids there 3 times now and the place is just fine and is safe. It is very old and has not been remodeled but has been kept up... More