Very disappointing. Small lobby, no place to hang out during conference. Dull, depressing look in the public areas. Small room. More

I and my boss have been on a business trip in Chicago and it's the first time to visit the city and hotel Hyattt in the states. The first impression is marvelous and kind engough to make us comfortable after the long flight from China. I specially thank you for the receptionish Nataly who has a beautiful smile and eyes.... More

When I checked out this hotel in January, I found that the hotel has charged one more night beyond my reservation. As soon as I found it, I requested the hotel to correct the charge and refund the extra night that I don't stay. Then, a staff whose name is Tiphani took care of my request immediately and solve the... More

My recent stay at the Hyatt Regency Chicago exceeded expectations! From check in with Jason to check out, my stay was fabulous. The room was huge and beautifully decorated. My view from the 26th floor overlooked the city. I love the walk-in shower and the huge closet. The bed was extremely comfortable and the pillows were cozy. The concierge, like... More

We bid for this hotel on priceline and paid $80 per night. We had a fantastic view of the river and the lake from our room. We were taking a short vacation in the area, but it was obvious that the majority of the people staying there were business travelers. There is very little parking in the area and the... More

This is one of the biggest Hyatt Hotels in the US. The room is very good and clean. Attended to a meeting in the Hotel's Convention Center - That is Giga too. The elevators get crowed several times during the day, due to the peolple attending to the convention center. The location is perfect, close to all shops and in... More

I enjoyed my stay at the Hyatt Regency Chicago. The only thing that I found unusual was when the bellman came upstairs to deliver my luggage, he was accompanied by a supervisor of some sort. As it was late at night, this might have been done for security reasons. It could have also been done for liability reasons or for... More

The Hyatt Regency is the definition of a convention hotel... offering everything that a convention-goer would want. However, I was not there for a convention. Just a single traveler looking for a good location to see the attractions that Chicago has to offer. The room was nicely appointed, the views were spectacular, and the service was friendly and efficient. The... More

While the location is great, this hotel is difficult to navigate due to the two towers that only connect on certain floors. Room service was awful. Food was cold, there was a hair on my tray and the $38 lamb chops had to be chewed off the bone because only a butter knife was provided. The hotel was also not... More