The hotel has been updates since I was there about 3 years ago. I found the rooms to be clean and comfortable with updated decor. The front desk staff was SUPER nice and friendly, especially Avi who checked me in. The Big Bar is a great place to hang out. Yes, the elevators get busy during a conference, but I...
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Thank you so much for choosing to stay with us at Hyatt Regency Chicago and for sharing your feedback on TripAdvisor. It is wonderful to read that you enjoyed your newly renovated guestrooms and that you made such a great connection with our staff. I will be sure to share this review with Avi's supervisor. Upon your return to downtown...
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9 of us stayed here in December of 2011. We had two rooms, one which I reserved from a 3rd party and the other which I later added on. They were very accommodating, allowing us to have adjoining rooms. If you "like" them on Facebook they have specials going on just for Facebook fans- we got free WIFI and $15...
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Thank you for choosing to stay at Hyatt Regency Chicago and for being a fan of ours. It is great to hear that you took advantage of our Word of the Week to receive discounted parking and complimentary Wi-Fi. We are glad that you and your family had such an incredible stay with us. We're looking forward to welcoming you...
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We spent 2 nights here for my husband's yearly trade show. The hotel is very busy, the show was housed at the hotel, and the common areas are always crowded, the elevators can't handle the volume with all the comings and goings.
The staff is friendly and professional. Every person we encountered was eager to please and we were handled...
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Thank you for sharing your feedback with us. We are so pleased to hear that you found our staff to be so helpful. My apologies that you experienced an issue with your nights sleep. We would have loved to resolve this issue while you were at the hotel. We would be happy to accommodate you with another guestroom and I...
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We very much enjoyed our stay. Absolutely beautiful view of the city, and the snow topped it all off. Would love to stay here again.
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Thank you for choosing to stay at Hyatt Regency Chicago for your couple's getaway. It is wonderful to read that you enjoyed your location and newly renovated hotel rooms. We hope to welcome you back for another weekend downtown Chicago.
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To be fair and to put this entire review in perspective, I'm sure the Hyatt Regency, like most hotels, doesn't normally have guests booked for 21 days. And if I were staying here for a night or three, I'd give the Hyatt a solid 4 stars for comfort, staff and location, so that's what I'm going with -- what the...
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I can't say it was bad, just not what I expect from a Hyatt. It has every possible amenity, but the place is laid out in a weird fashion with multiple floors to accomidate multiple conventions at one time. Finding the workout room was a challenge. The bed was again, not bad, but not great either. And the walls a...
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Thank you for giving this feedback. My deepest apology that the noise from your neighboring guests was a disturbed during the evening. As with other hotels, noise from other guests can create problems on occasions, for that I am deeply sorry to hear. We would be happy to accommodate you with a more secluded room and I would welcome the...
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Nice hotel, the rooms are clean and the staff are very efficient and professional. The hotel is near a good range of shopping and attractions.
The parking cost is $52 per 24 hour and you need to call half an hour earlier to get your car (valet Parking).
You can get good prices from Hyatt travel web site.
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Thank you so much for choosing Hyatt Regency Chicago and for taking the time to share this feedback on TripAdvisor. We are so happy to read that you had such a nice stay with us. Hopefully next time we can welcome you back for a longer trip.
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I received great service in most areas of the hotel, especially from Avi at the front desk. I thought the lobby restaurant area was much too small for the size of the hotel, the very long wait for a table for breakfast was inexcusable.
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Thank you for your feedback on TripAdvisor. It is so wonderful to read that Avi made such a positive impact on your trip. My apologies that you experienced a longer than normal wait for a table at breakfast. We do welcome guests to make reservations, so that they can receive priority seating. We hope that we can welcome you back...
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We booked this hotel on priceline, and we got a really good deal for a Saturday night stay in Chicago. Overall, the lobby is pretty spectacular and exhibits how massive this hotel is. The surrounding area is pretty quiet at night, and I'm not sure I would feel safe walking around after 10pm. I'm sure it's fine - it's just...
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Thank you for sharing your feedback. I am glad to read that our front desk staff was able to quickly assist you with the bathroom. We hope to welcome you back again for another evening in the city.
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As above reviews have stated, this hotel is over looked as a great choice. We received a wonderful rate of $89.00 on hotwire , what a deal. the room was recently updated, ask for the west tower. The room was clean and spot less even with my wifes blue light checker thingy...lol The bathroom was average , but clean with...
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Thank you for the wonderful review and review title! We are so pleased to hear about your incredible experience at Hyatt Regency Chicago on TripAdvisor. I noticed your comment about parking prices and I wanted to let you know that we have recently launched a Word of the Week program on Facebook. Upon your return if you mention this featured...
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