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PUBLIC Chicago

4.0 of 5
1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)
Hotel amenities
Ranked #73 of 166 hotels in Chicago
4.0 of 5 stars 81 Reviews
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81 reviews from our community

What travellers say about this hotel
  • Pump room(36)
  • Gold coast(15)
  • Magnificent mile(12)
  • Very nice(12)
  • Friendly and helpful(10)
  • Great location(10)
  • Red line(9)
  • Short walk(8)
  • Old town(8)
  • Few blocks(7)
Traveller rating
    39
    21
    18
    0
    3
Only show reviews for Family (5) | Couples (30) | Business (30)
Date Rating
vinpin
toronto
Reviewer
5 reviews
8 helpful votes
4 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

I was there on business for 3 nights and the best part about the hotel was the service. The staff was very polite and accommodating. I had a couple of issues that they very quickly and graciously took care of. The hotel was just redesigned by Yabu Pushelberg and the public areas in the lobby and groud floor spaces were,... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
15 February 2012

Thank you so much for your feedback! We are grateful to hear that you enjoyed your stay at PUBLIC Chicago and hope to welcome you back again! Warm Regards, Peter Walterspiel General Manager More

Joana M
Chicago, Illinois
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

I love the city of Chicago!! I decided to stay at PUBLIC Chicago after hearing so much about it through friends and some advertising. I had a wonderful experience. The staff was friendly and met all my needs. I will not lie, it wasn't a cheap stay. But it was worth every penny. More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
15 February 2012

Thank you for the great review! We enjoyed reading your feedback and hope to see you again! Warm Regards, Peter Walterspiel General Manager More

CatM76
Ponte Vedra Beach, FL
Contributor
11 reviews
1 helpful vote
3 of 5 stars Reviewed 12 February 2012 NEW

If you want to "see and be seen" and you like trendy, minimalist European style, this is your place. If, however, you want to be able to relax over a cocktail in the late afternoon or evening after a long day of Chicago shopping,etc., forget it. I wasn't able to get anywhere near either bar on either night so had... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
15 February 2012

We are sorry to hear that you were disappointed with your stay at PUBLIC Chicago. Both the The Pump Room and Library have become very popular spots for both hotel guests and neighbors, but our guests are always a priority and we do our absolute best to accommodate them in every way possible. Our goal is to provide great service... More

consortium1
Miami, Florida
Senior Reviewer
10 reviews
5 helpful votes
5 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

As a longtime fan of Ian Schrager's hotel properties, I was confident my stay at Public Hotel would be excellent. I was not disappointed. I arrived late at night, but the Pump Room Bar was thriving. The Le Labo candles burning throughout the lobby and common areas create an amazing olfactory experience. Checkin was quick and efficient, the staff extremely... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
15 February 2012

We are always excited and grateful to welcome fans of Ian Schrager's properties and are thrilled to hear that we have made your list of favorites! Thank you for sharing your experience with us and we look forward to hosting you as our guest again. Warm Regards, Peter Walterspiel General Manager More

sbuxbaum
nyc,ny
Reviewer
3 reviews
2 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW

I had stayed many many times at the Ambassador East and this was my first visit to the redone property. The remodel of the rooms was sorely needed and I believe that the new look of the rooms is very modern and comfortable. I am not a big fan of the dark hallways, but I didn't stay in the hallway.... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
15 February 2012

It is always a pleasure to hear from former guests of the Ambassador East Hotel and we thank you for providing us with your insight. We hope your first stay with us as PUBLIC Chicago was not your last and that we do see you get the opportunity to welcome you back again while you are in town. Warm Regards,... More

MichaelandAnne
Canberra, Australia
Contributor
20 reviews
66 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW
3
people found this review helpful

We've stayed here a few times (4 ?). Name has changed since the last but it is the spot we'd always pick first. There are better hotels I guess - but we like this one. We stopped here first many years ago on a trip from Oz. We had a Rt 66 tour starting. Since then we've picked it as... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
15 February 2012

Thank you for providing us with such a thorough review and for continuing to stay PUBLIC! We enjoyed reading your feedback and look forward to your return trip to Chicago! Warm Regards, Peter Walterspiel General Manager More

CheyenneB12
Saint Joseph, Michigan
1 review
1 helpful vote
1 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I was rather excited when I got a reservation at the Public through Priceline. I recently moved from Chicago and I return weekly. So, I know the area (used to live just mere blocks away), and I'm a frequent traveler. I like modern and contemporary decor. I knew of the remodel and relaunch of the Pump House, so I was... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
15 February 2012

We are disappointed that you did not enjoy your stay with us at PUBLIC Chicago and apologize for the issues you experienced. We have ensured that our room service menus have indeed been updated since your experience. While we were in the process of renovation, we tried to preserve as much of our iconic building as we could while keeping... More

Jaime M
Cincinnati
1 review
3 helpful votes
4 of 5 stars Reviewed 31 January 2012
3
people found this review helpful

I was a little skeptical after I got a great deal through Priceline because it seemed like one of those overly trendy too cool for school type places. And while that may have been true to some extent the staff was nothing but courteous and helpful and everything was clean. I was a bit dissapointed there was no coffee in... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
3 February 2012

We are happy to hear that you enjoyed your stay and thank you for your feedback. We look forward to having you as our guest again! Warm Regards, Peter Walterspiel General Manager More

AnonymousTraveler143
Grand Rapids, Michigan
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 28 January 2012

I've stayed here twice now. The atmosphere is very modern and upscale. The lobby is very nice and the coffee bar is excellent. Before I go any further, Albin the bellman rocks and should get a raise and a promotion...and no, I'm not a friend or family member. Here are the downsides, none of which would keep me from returning.... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
3 February 2012

Thank you for providing us with your feedback and for continuing to stay with us while you are in Chicago. We are pleased to hear that we have continued to provide you with an overall satisfying experience and can not wait to welcome you back. Warm Regards, Peter Walterspiel General Manager More

aforth
London
Contributor
18 reviews
15 helpful votes
4 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

This hotel has a lot going for it. The rooms are stylish (if a little small) and all the staff were really helpful and friendly. The lobby area and bar are full of beautiful furniture and beautiful people. One of the biggest draws is the excellent highspeed wireless internet. The business center also offers free printing; I cannot stress how... More

Was this review helpful? Yes
Peter Walterspiel, General Manager at PUBLIC Chicago, responded to this review
3 February 2012

Thank you for taking the time to provide us with your feedback. We are thrilled that you enjoyed your stay and had the opportunity to utilize some of the great amenities we have to offer! We apologize for the issues you experienced with the guest room heating unit. We can guarantee that we are looking into getting this issue resolved... More

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PUBLIC Chicago Also Known As

  • Ambassador East Hotel Chicago
  • Hotel Ambassador East
  • Ambassador East Chicago
  • Ambassador East Hotel
Address: 1301 North State Parkway, Chicago, IL 60610 (Formerly Ambassador East Hotel)

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