I am a loyal Hyatt traveler and always look forward to staying at a "Park" and have never stayed at the Chicago property so when a business presented itself I took it. But it sadly stopped there. The lobby is somewhat darker in true Park style but the acoustics leave a lot to be desired. Front desk and concierge top... More

Loved the location...super convenient for shopping and eating. Loved the giant bathrooms - so much so, I had to run down to Macys and buy some LUSH products to enjoy in the ginormous bathtub. Everyone was friendly. On Sunday morning I just wanted a glass of sparkling and maybe a small cheese plate selection....but they are NOT flexible at brunch.... More

I stayed there during a business trip and got a room on the 18th floor. The view was stunning, the room more a suite than a room, with an Eames Lounge Chair, a huge bed, a desk and a real big bathroom. The staff was more than friendly and warm. The perfect location - within the shopping district, around the... More

Wife came in from Boston and we escaped to this beautiful hotel. Kind and welcoming staff who went out of their way. Everything was clean, perfect and ran perfectly. There are little perks everywhere. A coffee bar and drinks are set up to welcome new arriving guests. The Nomi restaurant had a wonderful brunch and then complimentary foods in their... More

Five star Service.. Boutique hotel experience. Beautifully appointed room overlooking Lake Michigan, comfy bed, great shower and a spacious bathroom allowing my husband and me to get ready at the same time without being crowded. What more could you want?? Fabulous gym and spa , great restaurant and the the friendliest most attentive staff anywhere. This will be our only... More

Took my young daughter to Chicago on a shopping trip, the American Girl store, Blue Man Group, and other attractions. The service and room at the Park Hyatt were some of the most impressive parts of the trip. The room had an amazing view. The automatic window shades were cool. The deep tub and giant shower were luxurious. The valet... More

We enjoyed our April stay at this property. It had everything you would expect from a Hyatt and for the price EXCEPT an in-room coffee maker. I was disappointed when we couldn't find one in our junior suite. It may be because our suite was an ADA compliant room? Not sure. Anyway, the furnishings, view, service and toiletries were all... More

Wow! Can I say more, sure tub for two with a view of Lake Michigan. King bed with room to share! Service like no other! The staff always goes the extra mile. They know your name, or not if you know what I mean Mr. Bond! There is no finer hotel experience in Chicago!

The perfect hotel in the city, the Park Hyatt literally watches over the old watertower with some spectacular views of Lake Michigan. Shopping Michigan Ave., then RL for lunch (reservations highly recommended), Roy's for dinner, and the chocolate bar at The Peninsula make for a wonderful day. Brunch at No Mi before a healthy walk to Navy Pier, Millenium Park,... More