My wife and I spent a night downtown last Saturday. For many years I worked about 3 blocks away, and I wanted to see how much the area had changed/grown since we moved out of the city. Well, things have changed - more condos, new restaurants. Walking around the block, up and down Ohio St, St.Clair and the "She Streets"...
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Dear M&ALongGrove,
Thanks so much for your review! I appreciate your great comments and descriptions about the hotel's outlets and features. I'm also pleased to read that the experience was a positive one. I will be sure to pass along your kind words to Olga and the rest of the front office team.
Also, thank you for your notes about...
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I have stayed at various nice hotels being a SPG member. This ranks on of the best I've stayed in for Chicago. The hotel itself is very spacious, has a beautiful decor and all the amenties you will need (i.e a Fed Ex store and restaurants inside). I stayed on the top floor which gave a great view and the...
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Dear Michelle S,
Thanks so much for your review and thank you so much for your continued loyalty through our SPG program! It was a pleasure reading about your positive experiences and I will be forwarding your kind words on to Nelson and the front desk team. We look forward to seeing you back again soon!
Warm Regards,
Kevin Kalkut...
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Booked two rooms at the hotel for a girl's night weekend and had a ball! Very central location and we had gorgeous views of Michigan Ave and the lake. Beds were comfortable and rooms were chic and modern- we upgraded to newer rooms and were worth it! Booked online through Sheraton directly and upon payment they give you an option...
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Read mixed reviews on TA after I had a blind booking on Hotwire that turned out to be Sheraton Chicago Hotel and Towers.Had some apprehension about choice until I arrived.From Reception till Checkout everything was fine.No check-in line(it was a Saturday and no large conventions),the room was clean,comfortable, with updated electronics and amenities.Bed,as stated by others,terrific! Staff,from doormen,concierge,reception,cashier...all professional,polite and...
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Dear Autresejour,
Thanks so much for your review, it was a pleasure reading about your fantastic experience. We look forward to having you back again very soon!
Warm Regards,
Kevin Kalkut
Manager
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Great location! Booked thru Hotwire and got a great price! Went to Catch 35 for dinner..within walking distance..very good if you like sushi!
Bed and linens were very comfortable!
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Dear jennifer529,
Thanks so much for your review, it was great to read about your positive experience. We can't wait to you see you back again soon!
Warm Regards,
Kevin Kalkut
Manager
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My first visit to Chicago and we stayed at the Sheraton Chicago Hotel and Towers. We initially had a bit of trouble finding the hotel and none of the locals seemed to know where the hotel was or if it even existed. Nevertheless, we did end up finding it. We arrived early and had to store our luggage. I tipped...
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Dear BrendanC_4,
Thanks so much for your review, I was thrilled to read about how much you enjoyed your experience with us. I do apologize for impression our bell staff left and have reached out to our Director of Rooms for proper follow-up with the team. We look forward to seeing you back very soon!
Warm Regards,
Kevin Kalkut
Manager
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Good Location, easy parking, nice room.....bathroom was a little outdated, but perfectly adequate.....only drawback we found is at 11:30 at night there wasn't a single bar open or food options in the hotel.
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Dear 20LovetoVacation00,
Thanks so much for your review, I'm excited to see that you had such a pleasent experience. I do apologize about the limited options for food and beverage service later in the evening...our in-room dining department is the primary source for your need until midnight Sunday through Thursday and until 2am on Friday and Saturday. We look forward...
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This hotel is palatial, both for better and worse. The location is a plus, since it's close to
downtown Chicago and is just a couple of blocks from the shopping on the Magnificent Mile. But it also feels oddly isolated, especially at night, because it's surrounded by wide streets and overpasses. Our room had a nice partial view of Lake...
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Was there for a conference for four nights. Execellent view on concierge level. Close to everything. People were nice. Not a single complaint. Expensive, but someone else paid
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I stayed at The Sheraton , Chicago on the 4th of July weekend. Its a big hotel with good amenities. The best part is the location as its bang in the middle of downtown Chicago. The rooms are fairly good. I had a river facing room on a higher floor so the view was great. I could see the 4th...
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