This hotel is palatial, both for better and worse. The location is a plus, since it's close to downtown Chicago and is just a couple of blocks from the shopping on the Magnificent Mile. But it also feels oddly isolated, especially at night, because it's surrounded by wide streets and overpasses. Our room had a nice partial view of Lake... More

Was there for a conference for four nights. Execellent view on concierge level. Close to everything. People were nice. Not a single complaint. Expensive, but someone else paid More

I stayed at The Sheraton , Chicago on the 4th of July weekend. Its a big hotel with good amenities. The best part is the location as its bang in the middle of downtown Chicago. The rooms are fairly good. I had a river facing room on a higher floor so the view was great. I could see the 4th... More

Why we chose this hotel: We were going to Chicago to attend the Strictly Sail Show at the Navy Pier. After checking reviews on Trip Advisor (ALWAYS do this first!), we booked our room directly with the Sheraton by phone. It was the "show" hotel, so we were given the "show" rate at booking. (a free shuttle provided by the... More

My wife and I stayed for one night prior to attending the Strictly Sail Show at Navy Pier. We found the hotel via the Strictly Sail web site, which had an arrangement with the Sheraton Towers hotel. We upgraded to a 'Deluxe' room, which overlooked the Chicago River facing west. The Club Room was very nice, with a nice selection... More

I was traveling alone on business and felt very safe in the hotel. The fitness facilities were FREE, which is fairly rare in the city, so much appreciated. :) There were a few different places to grab food within the hotel and a really nice Japanese place a two minute walk out of the front door. The staff were very... More

We booked our room through SPG.com and were offered an upgrade. The room was fabulous as was the view! It was in a great location. The shuttle to the strictly sail event at navy pier was great although probably didn't run often enough. The club lounge was fabulous. Renee and Connie took good care of our party of 10. More

Arrive at hotel and wait in line. Finally get to counter and no record of reservation made on Expedia. Nice man at front desk gets us "upgraded room". It has a very nice view of the Trump Tower, but the room is small and cramped with 2 double beds. Don't hotels do 2 queens anymore? NIce HD tv but the... More

We stayed here for 1 night NYE eve (Dec 30th) and enjoyed it. We had a great lake view room on a high floor (can't remember which) and the view of the lake and Navy Pier was great. It is a good hotel for the money and has a good location. Not quite on Michigan Ave, but 1 block east.... More