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All 166 Chicago hotels »

Sax Chicago - A Thompson Hotel

4.0 of 5
333 N. Dearborn, Chicago, IL 60654 (Formerly House of Blues Hotel)
Hotel amenities
Ranked #59 of 166 hotels in Chicago
4.0 of 5 stars 405 Reviews
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405 reviews from our community

What travellers say about this hotel
  • Very nice(11)
  • Crimson Lounge(9)
  • Right next(7)
  • Room service(4)
  • Few blocks(3)
  • Big Plus(3)
Traveller rating
    163
    141
    53
    31
    17
Only show reviews for Family (34) | Couples (145) | Business (93)
Date Rating
BeachSwimOne
New York City, New York
Senior Reviewer
8 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

I had stayed at the Sax Chicago for 4 days last month. I had visited Chicago before and wanted to try a new hotel. Since I was traveling alone this time, I wanted a hotel that was convenient, comfortable & nice. The Sax met every requirement. It was a very hip and opulent hotel. I booked a King Deluxe for... More

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NewcastleIllinois
Illinois
Contributor
13 reviews
11 helpful votes
4 of 5 stars Reviewed 28 January 2012

Not certain what this hotel is trying to be, but maybe I'm just not hip enough. This boutique 15 story hotel has some interesting plush decor and public spaces that vary from Victorian to sort of 60's star trek, very good service and nice rooms. The location is right next to the House of Blues, and Harry Caray's restaurant and... More

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Tim Hecke, Manager at Sax Chicago - A Thompson Hotel, responded to this review
29 January 2012

Dear NewcastleIllinois, Thank you for your review of Sax Chicago. We greatly appreciate your kind words about our one-of-a-kind decor and dedicated guest service team. We're looking forward to seeing you again! More

wheretonext24
Bloomingdale, Illinois
Reviewer
4 reviews
5 of 5 stars Reviewed 22 January 2012

Nice location, rooms were clean and staff was very friendly. Enjoyed the music in the lobby bar on friday nights. More

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Tim Hecke, Manager at Sax Chicago - A Thompson Hotel, responded to this review
24 January 2012

Dear wheretonext24, Thank you for staying with us at Sax Chicago. We are delighted to hear that you so thoroughly enjoyed our exceptional location, comfortable rooms, welcoming staff, and the energy of Crimson Lounge. We look forward to welcoming you back! Tim Hecke Sax Chicago More

ChicagoTommyboy
Chicago
Senior Reviewer
6 reviews
15 helpful votes
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

There’s something oddly cool about the Sax Hotel in Chicago. It’s hard to put a finger on it. Is it the fancy lobby? Absolutely not. Quite frankly, the lobby isn’t really fancy or a lobby… it’s more like a hallway with Bin 36 on one end and a reception desk that doubles as a place to purchase fine crystal on... More

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JP S
Saint Louis, Missouri
Senior Reviewer
10 reviews
5 of 5 stars Reviewed 18 January 2012

We went in November 2010, the weather was a cold drissle that weekend. We walked to many places from there, including a liquor store to pay half the price for a .375 L Patron, which we drank and had a great time in the room one night. You get a bose radio that has a music connector also. The staff... More

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Christiane Tervoert, Manager at Sax Chicago - A Thompson Hotel, responded to this review
20 January 2012

Dear JP, First of all: Congratulations on your engagement! How very exciting… well done! Thank you very much for your enthusiastic review of our fabulous hotel – you nailed it: From great location to wonderfully genuine service, we have it all…. Please spread the word and we hope to see you again soon? By the way, did you ever consider... More

Mike L
Toronto, Ontario, Canada
1 review
1 helpful vote
3 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

I don't usually post reviews, unless a service blows me away, or sadly is terrible. The stay at the Sax this week has left me with mixed feelings. The good. The hotel is in an excellent location, and you can in fact walk to many of the attractions, shopping and great restaurants (even in the cool weather and snow Chicago... More

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Christiane Tervoert, Manager at Sax Chicago - A Thompson Hotel, responded to this review
20 January 2012

Dear Mike, Thank you for your honest and detailed review. We always appreciate constructive criticism and I know it will help us improve. Your points are all very valid and I am disappointed that we provided such poor service. I know – and you know, as you’ve stayed at other Thompson Hotels – that we can be much much better!... More

Slowco
San Jose, California
2 reviews
1 helpful vote
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

I stayed at the Sax during a trip to Chicago a few weeks ago, and everything about the experience was amazing! I stayed in a King Suite, and the room was perfect. Everything from the front desk staff to the friendly members of the maintenance crew supplemented a great room. Fantastic customer service, amazing location, and a true feeling of... More

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Christiane Tervoert, Manager at Sax Chicago - A Thompson Hotel, responded to this review
20 January 2012

Greetings to California! Thanks for your great review. Keep spreading the word and we hope to be welcoming you again soon! Team Sax More

SpoiledVacationers
Katy, Texas
Contributor
14 reviews
6 helpful votes
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

First of all, great location. Right next to House of Blues and near Harry Carray's steakhouse. Rooms were very elequent and modern with charming red-themed bar. Excellent customer service and had a pleasant stay. No complaints and got a good deal for $145 during early December business trip. More

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jennifer0022
United States
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

We have stayed at a number of hotels in Chicago, trying different ones at different times, but we always come back to the Hotel Sax and after our last visit will make it our #1 hotel of choice in Chicago. This is because the customer service is excellent. From the staff at the desk to the staff assisting with cabs,... More

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Christiane Tervoert, Manager at Sax Chicago - A Thompson Hotel, responded to this review
5 January 2012

Dear Royal Jennifer, I am so very happy to hear that you were treated just like you deserve! Glad to be your number one choice in Chicago - do check out our little sisters in New York, Toronto or LA on your travels. Thompson Hotels will always amaze with beautiful interior design and wonderful service! Thanks for spreading the word.... More

Marcia H
Knoc
1 review
1 helpful vote
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

We stayed at the Sax last weekend with our friends to celebrate both of our 36th Wedding Anniversary. We have always enjoyed our stay there, and this time was no exception! The staff is exceptional!! We met Catherine Davids,the Chef Concierge, who was so helpful and friendly. She helped us select several restaurants to eat while we were there, and... More

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Christiane Tervoert, Manager at Sax Chicago - A Thompson Hotel, responded to this review
9 January 2012

Dear Marcia, First of all from all of us CONGRATULATIONS! on your anniversary and many more happy years.... Thank you for coming back to the Sax to celebrate this great occasion, we are very appreciative to be part of your life. Thank you for singling out Catherine. She is a true asset to the hotel and we are so very... More

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Sax Chicago - A Thompson Hotel Also Known As

  • Hotel Sax Chicago
Address: 333 N. Dearborn, Chicago, IL 60654 (Formerly House of Blues Hotel)

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Sax Chicago - A Thompson Hotel
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