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Homewood Suites by Hilton Chicago Downtown

3.0 of 5
40 East Grand Avenue, Chicago, IL 60611
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Homewood Suites by Hilton Chicago Downtown
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175 traveller photos
Ranked #16 of 166 hotels in Chicago
4.5 of 5 stars 728 Reviews
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728 reviews from our community

What travellers say about this hotel
  • “Navy pier” (33)
  • “Red line” (23)
  • “Great location” (22)
  • “Very good” (20)
  • “Magnificent mile” (19)
  • “Friendly and helpful” (17)
  • “Free breakfast” (17)
  • “Michigan avenue” (15)
  • “Very nice” (15)
  • “Full kitchen” (12)
Traveller rating
    487
    185
    40
    8
    8
Only show reviews for Family (299) | Couples (188) | Business (121)
Date Rating
timesaway
Barrington, Illinois
Contributor
15 reviews
14 helpful votes
“Pleasant downtown stay”
5 of 5 stars Reviewed 21 November 2011
2
people found this review helpful

With a wedding to attend we decided to stay downtown for the weekend and found the Homewood Suites to make for a perfect weekend stay. The location makes for an easy walk to the Michigan Avenue stores, as well as several restaurants. All of the staff we encountered at the Homewood Suites were very pleasant, acknowledging our presence each time... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
8 December 2011

The team here at the Homewood Suites appreciates your positive review. Thank you for being a loyal guest and we look forward to welcoming you home in the future. More

cyber89
Naperville, Illinois
1 review
2 helpful votes
“How the Hilton stole Christmas...”
1 of 5 stars Reviewed 20 November 2011
2
people found this review helpful

I booked this hotel for my family of 4 to stay overnight to see the Magnificent Mile Christmas Lights Parade. I chose it because it had a sofa sleeper and one bed. We arrived at our hotel around 3:30 PM to check in. We came at this time because the front desk worker said that we could not check in... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
21 November 2011

My sincere apologies in regards to the reservation for a smoking room in addition, not having the opportunity to accommodate your requests as expected. Please contact me directly so I can hold accountable and follow-up with a resolution it appears we had two reservations one that was canceled non-smoking and the other reservation for a smoking room. Please be assured... More

S T
Wisconsin
1 review
“Great Stay”
5 of 5 stars Reviewed 19 November 2011

We had a great stay. The room was perfect for our family of 5, the pool was great, we were with in walking distance of many things, and the valet parking was priceless. What put our stay over the top though, was the staff. They were so friendly. Connie greeted us and chatted every morning. The doormen were cheerful and... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
8 December 2011

Thank you for posting your review we do appreciate the recognition of Connie and the Doorman. We value you as a loyal guest and look forward to you next visit. More

bonecrusher69
Park Hills, Kentucky
Reviewer
3 reviews
4 helpful votes
“Halloween proposal!!!”
5 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

A wonderful hotel with a nice brunch! The staff is manificiant!! We had a great time there. My sweetie said yes to my proposal!!! Boy was she surprised!!! THIS was on Halloween morining, right at 12am!!! What a scary Halloween!!!! More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
14 November 2011

Congratulations to you and your fiancée. We await to welcome you home on your future visit to Chicago.. More

ManaZhao
Santa Cruz, California, United States
1 review
1 helpful vote
“awesome hotel”
4 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

great hotel in terms of spacious room, nice staff. It has abundant restaurants nearby. More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
14 November 2011

Thank you for the positive feedback and appreciate your loyalty. More

RB1313
Edmonton, Canada
Senior Reviewer
9 reviews
1 helpful vote
“Awesome”
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

This was a great hotel especially if you have kids. The suite was a good size and the staff were very accomodating. They had a full breakfast buffet every morning and monday-thursday had a complimentary dinner - which they called a light dinner but it was pretty good - with free wine and beer! They also to-go containers so you... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
14 November 2011

Thank you for providing feedback regarding your stay. We look forward to your next stay when visiting Chicago. More

Blakelake
Minneapolis, Minnesota
Reviewer
4 reviews
1 helpful vote
“Homewood Suite Reviews”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

The entire experience at Homeward Suites was excellent. The Doorman were absolutely AWESOME, always said hello, helped with doors, attentive and always working. they hailed cabs in no time. Everyone, especially Connie were great in the hosted breakfasts every morning. The only thing we didn't like was the bathroom sink, way to small of an area. More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
6 November 2011

We appreciate your feedback and positive reviews. I will be sure to recognize the Doorman and Connie for their excellent service. More

MrFrump
Cincinnati, OH
Top Contributor
62 reviews
24 helpful votes
“An excellent value in River North”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Very clean, comfortable and spacious rooms, I love having the separate bedroom area (I think all rooms are like that but I'm not sure). Staff was exceptionally friendly and attentive although things were so well run we rarely talked to anyone! It was no big deal to us, but oddly enough there were no pots or pans in our kitchen,... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
6 November 2011

Thank for the positive review. Nice to hear that the team was very friendly and attentive to your needs while staying with us, will pass this on to the team. More

DeadOn
Indiana
Senior Contributor
23 reviews
9 helpful votes
“Great Family Stay”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

Just returned from a 4-Night stay at the Hilton Homewood Suites. This place is everything you've read on TripAdvisor so don't be concerned because it's worth it! We had a corner room on the 13th floor and it was perfect. No noise! The elevators were never slow as others have wrote and we moved freely in and out of the... More

1 Photo
Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
6 November 2011

Thank you for the positive reviews. We do appreciate your feedback and will be sure to pass on the appreciation to the team. More

decoratingdiva1973
Iowa
Reviewer
5 reviews
3 helpful votes
“Nice stay at Homewood Suites”
4 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

My husband & I stayed at the Homewood Suites Chicago Downtown from October 17-21, 2011, for a get-away before the birth of our first child. Our room was very clean and had everything we needed. The kitchenette complete with fridge and microwave was very handy as we had some awesome Chicago deep dish pizza left-overs that we were able to... More

Was this review helpful? Yes
Roger Young, General Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review
6 November 2011

Thank you for your positive review. The feedback is very important to us as we continue to improve not only our service but our product. More

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Homewood Suites by Hilton Chicago Downtown Also Known As

  • Homewood Suites Chicago Downtown
  • Homewood Suites Chicago
  • Homewood Chicago
  • Hilton Chicago
  • Chicago Hilton
  • Chicago Homewood Suites
  • Chicago Homewood
  • Chicago Homewood Suite
Address: 40 East Grand Avenue, Chicago, IL 60611

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Homewood Suites by Hilton Chicago Downtown
40 East Grand Avenue
Chicago, IL 60611
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