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Holiday Inn Chicago Downtown

3.0 of 5
506 West Harrison Street, Chicago, IL 60607 (The Loop)
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Holiday Inn Chicago Downtown
Ranked #95 of 164 hotels in Chicago
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259 reviews from our community

Traveller rating
    74
    107
    40
    25
    13
See reviews for
Families
44
 
Couples
37
 
Solo
45
 
Business
87
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
New Haven, Connecticut
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW

I stayed in this hotel for a business trip in April 2013. My fiance got to join me, so we were looking for a place that was convenient for both of us - me to get to the area office and him for working at hotel or nearby coffeeshop. We arrived very late due to the timing of our flight,... More

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
20 May 2013

Dear Lizzymcboo, Thank you for taking the time to leave a detailed review about your stay and for sharing every aspect about your experience. We are happy to know that you were able to travel around town without any problems even in the rain. We are glad to know that your room was spacious, clean and that the corner room... More

Solihull, England, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW via mobile

Stayed in this budget holiday inn for two nights and had very enjoyable stay. Rooms large, clean and beds really comfy. The attached restaurant was very good with superb breakfasts and lovely staff. Situate near to tube station or walkable to many attractions. Would come again.

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
15 May 2013

Dear Julie P, Thank you for leaving a review about your stay at the Holiday Inn & Suites Chicago Downtown. We are happy to know you enjoyed our in house restaurant Sunny's breakfast and our lovely staff. We are glad to know that the rooms were comfy and excited that you were able to walk around town to the many... More

Louisville, Kentucky, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 April 2013

I loved this hotel! I stayed here for one night with my husband, who hardly ever gets to travel with me. I'm incredibly impressed with the staff and how welcoming they were. They upgraded us to a beautiful king suite and it was nice to have a spacious spot to spread out in and unwind. The breakfast was lacking though.... More

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
1 May 2013

Dear J_L732, Thank you so much for the nice review regarding your welcoming committee. We are happy to know you enjoyed the comforts of your upgraded room. We apologize for your experience with the hostess and wanted to inform you that the staff is being retrained. We are glad to know the food was good and you were provided great... More

Charleston, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 April 2013

We recently stayed at the Holiday Inn for 2 nights while attending a concert at UIC (very close). We found the best part of this hotel to be the super friendly staff. When we arrived Sean checked us in and was helpful in recommending places to eat. The room was very nice. We also loved the restuarant that is located... More

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See 2 more reviews by JulietteN for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
22 April 2013

Thank you JulietteN for writing a review about the Holiday Inn Suites Chicago Downtown. We are glad to hear that our staff provided super friendly service, the room was nice, that you enjoyed our in house restaurant Aurelio's and most importantly, you felt right at home. Also, to let you know that your comments have been shared with the staff.... More

Racine
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 15 April 2013

Stayed here because I was going to a concert at the United Center on the weekend. The rates are reasonable and staff was extremely helpful. I have stayed at this hotel before, it's a convenient location for what we like to do. The decor is somewhat dated but it's not too bad. I would definitely recommend as a great value,... More

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See 3 more reviews by ShirlLRacine for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
16 April 2013

Dear ShirlLRacine, Thank you for providing feedback about your stay at the Holiday Inn Suites Chicago Downtown. We are happy to know you enjoyed your stay and that our friendly staff was able to assist you. Thank you for staying with us once again while you were in Chicago. Hotel Management More

Holland, Michigan, United States
1 review
5 of 5 stars Reviewed 11 April 2013

This hotel is a great place to stay. The rates are reasonable and the staff is excellent. They go the extra mile to make sure you feel welcome at this facility. They are pleasant and greet you with a smile. They are constantly re-modeling, but you don't see it. I stay here frequently and they are very sneaky about their... More

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
16 April 2013

Dear Linda B, Thank you for taking the team to leave a review about the Holiday Inn Suites Chicago Downtown. We are very pleased to know that you have made our hotel your home while in Chicago and that the staff has made you feel welcomed. And you are correct; we try to update the hotel in a quiet way... More

Madison, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 April 2013

We stayed here two nights for the big ten tournament. Breakfast was good, beds were ok. The staff was awesome, very pleasant and accomidating. We stayed here because all the upper chain hotels were sold out. Good solid hotel for the price.

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HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
11 April 2013

Thank you so much Kevin-E for the nice review about the Holiday Inn & Suites Chicago Downtown Hotel, the breakfast and about the great customer service provided from our staff. We look forward to having you as our guest in the near future. Hotel Management More

Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 March 2013 via mobile

We had 5 in our group and struggled to find a suite anywhere in Chicago where we could all be in one room, so we ended up here. Outside is rough, in side was clean and the staff was friendly and helpful. Room was a little outdated but spacious and clean. A comfortable walk to Union station, Greek town, Willis... More

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See 3 more reviews by Tripafun for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
3 April 2013

Dear Tripfun, Thank you for your review. We appreciate your honest feedback and have taken note to your valuable comments. Also, we are happy to know that the staff was friendly and that you received clean accommodations at the Holiday Inn Suites Chicago Downtown. We would hope that you give us another chance to make your stay as best as... More

Michigan, United States
1 review
5 of 5 stars Reviewed 7 March 2013

Arriving in downtown Chicago, never being there before I was so extremely happy with our experience at this hotel. My friend and I had absolutely no idea how to get anywhere or how to use their public transportation, which we needed to do since we took the train to Chicago. Sharon was the employee who assisted us when we arrived... More

Was this review helpful? Yes
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
11 March 2013

Dear Taylor M, We would like to first say "Thank You" for leaving a review on Trip Advisor.. It really means a lot to us that a guest has taken the time to let our hotel know what we are doing right or wrong and what needs improving, so we can get it right and continue with what makes the... More

Sterling Heights, MI
Top Contributor
75 reviews 75 reviews
55 hotel reviews
Reviews in 56 cities Reviews in 56 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 March 2013

Thanks to the staff of the Holiday Inn Chicago Downtown for another successful event. Despite a 10" snowfall, everyone in the hotel was very courteous. Although it's easiest to take the train from the airport, I was in the middle of a trip and took a rental car there. The parking is $35, but the hotel allows Priority Club members... More

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See 4 more reviews by professordoctormom for Chicago
HIHS-Manager, Manager at Holiday Inn Chicago Downtown, responded to this review
7 March 2013

Dear professordoctormom, It is the Holiday Inn Hotel Suites Chicago Downtowns’ goal to provide outstanding service and comfortable accommodations. We are here to provide you your home away from home. Thank you for staying with us, for your loyalty as a Priority Rewards Member and for allowing our staff to take care of you during the snowfall. Sincerely, AE-Hotel Staff More

 
 
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Chicago, IL
4 of 5 stars 130 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Blue line(14)
  • Union station(9)
  • Friendly and helpful(6)
  • Business center(5)
  • Very friendly(4)
  • Very long(4)
  • Front desk staff(3)

Additional Information about Holiday Inn Chicago Downtown

Address: 506 West Harrison Street, Chicago, IL 60607
Phone Number:
Region: United States > Illinois > Chicago > The Loop
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#92 Business Hotels in Chicago
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Whether business or pleasure brings you to the Chicago downtown area, our hotel's free high-speed Internet access keeps you connected, and our state-of-the-art fitness center lets you keep up your workout routine, while our seasonal, outdoor rooftop pool provides great entertainment for the entire family. For a terrific pizza, stop by Aurelio's Pizza and Lounge. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago! ... more   less 
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Also Known As:
Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Holiday Inn Chicago
Chicago Holiday Inn

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Holiday Inn Chicago Downtown
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